HT1212 resetting phone with broken lock button

I bought a used iPhone 4S (which did not have a passcode on it) with a broken lock button. When I turned on the phone after a full charge, it said to update the OS. So, I did. All of a suddent there was a passcode on the phone. I asked her the passcode and I tried what she told me. Well, I tried it too many times and now the phone is disabled and says to connect to iTunes. I've set up an iTunes account (at the direction of the Verizon store), but cannot figure out how to reset the phone from iTunes. Any advice?

Read the article you were just at: iOS: Forgotten passcode or device disabled after entering wrong ...
That's how you handle this issue.
If you can't turn off the phone to perform recovery mode because the Sleep/Wake button is damaged, then you won't be able to do anything on the phone with recovery or DFU mode.  You'll probably have to replace the device.

Similar Messages

  • Locked  up Iphone 5 with broken lock button

    I have an Iphone 5 with a broken lock button and I set passcode and forgot it and it locked up my iphone and I can't get into it. It says Iphone disabled on the front. Any adive ?

    if th button is broken, take the phone to apple for a replacement phone under warranty.

  • IPhone 4S won't turn on with broken lock button.

    My iPhone turned off yesterday afternoon, I tried charging it but the screen is completely blank. This has happened before and i just held the lock/home button at the same time, but my iPhone's LOCK BUTTON IS STUCK.
    Ive tried connecting it to iTunes also and NOTHING happens.
    PLEASE HELP!

    If the button is broken, there's not much you can do.  Bring your phone to Apple for replacement.

  • Note retreival from dead phone with broken power button

    Hi all - my iphone 4s is dead for good, and my lock/power button on the top is broken.  when i try to retreive my notes from the icloud, i get a message saying, "to use icloud notes, create a new email address by turning on notes in your icloud settings using iOs or or OS X"  is it possible to retreive my notes although i can't access the actual iphone itself? any help is much appreciated!

    If you had ever gone to Settings>iCloud and tried to turn notes syncing on you would have been prompted to turn on Mail to create an iCloud email account first.  If you never synced them with iCloud they cannot be recovered unless you backed up your phone to your computer using iTunes.  If you did back up to your computer using iTunes, restoring the backup to another iPhone would recover them; or, you could purchase and use 3rd party software to extract them from the backup (like iPhone Backup Extractor).

  • Resetting Phone with No Power Button and iPhone Not Backed Up Message Blocking the Slide to Power Off Feature

    I've learned how to reset the phone after an iPhone Not Backed Up message cannot be clicked off of, but my Power button is not working and I've been using the greyed out screen button to lock the screen and power off. Now it is not working to turn the phone off for a reset because the iPhone Not Backed Up message is in the way of sliding the power off feature on the screen. Do I have any options?

    Try a reset:
    Hold the Sleep\Wake and Home Buttons until the screen goes dark and the Apple logo appears

  • How to Reset iPhone with Broken Power Button

    Hello
    Just recently I've had the problem with my phone, it had a non-responsive black screen and it would not turn back on
    If you have this same issue, please follow these steps;
    1) Connect your iPhone to iTunes
    2) Enable backup of your phone via iCloud
    3) Restore your iPhone to the latest backup that you can see, it would be soon; due to the backup being directly to your iCloud wirelessly
    I'm not 100% sure if it will fix your issues as well, but it worked for me. Good Luck!

    There's no way to reset the iPhone without the power button.

  • Change button setup? (Would fix broken lock button problems!)

    Hello there!
    My lock button on the top of my iphone 4s is broken. This seems to be a really common problem that costs a lot to fix.
    Is there anyway you could simply make another button (for example your increase volume button) have the same functions as the lock button?
    This would make people with broken lock buttons able to turn on/off and lock/unlock their phones again!
    Any app that does this or something? Shouldn't it at least be possible? Thank you very much!

    There's no solution available.

  • My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

    My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

    What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

  • Frozen screen w ios 7.1.2 and broken lock button

    i did the ios 7.1.2 update this morning around 9:30am and my phone is still frozen at 10:30pm on the loading screen. how do i restart it with a broken lock button?

    Here are people with the same problem, and no solution:
    iPhone 4 froze on update for iOS 7.1.2 and lock button is broken! HELP!!
    Re: iphone locked after 7.1.2 update
    My Iphone 5 froze during IOS 7.1.2 update

  • My iphone doesnt want to start.all it shows is the apple icon.nothing more.i have tried holding the home button together with the lock button.what can i do .thanks

    my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.

    Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
    If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
    If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
    If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem.

  • Iphone 4s won't turn on. broken lock button. It just randomly turned off and won't turn back on. Can't go to apple store because going on vacation. Please help

    iPhone 4ws won't turn on. I have a broken lock button. It just randmoly turned off and won't turn on. I can't go to the apple store because I'm going on vacation. Someone please help

    Your phone is broken; there's no magic solution for you.  You can try plugging it in to wall power and see if this turns the phone on, but if it doesn't, you can either go on vacation without your iPhone, or make the time to visit the Apple store before you leave.

  • Broken lock button on iPhone 5

    a few months ago my lock button on my phone stopped working. you can press down on it just fine, like it's not jammed or anything, it just doesn't do anything. i've had my phone for just over a year, a year and a week tomorrow actually. i've read different discussions about broken lock buttons and most of them have said to just take it into apple and they'll most likely replace  it. but my problem is, i'm almost positive i don't have a warrenty on it anymore, and even if i did, would they still replacing seeing that they don't sell iPhone 5's anymore.

    You should still have a 1 year warranty, but as you are out then you might have to pay the out of warranty cost. Go to apple and see what they will do sense you just are out of warranty.

  • How to restart iPhone 5 with broken power button and frozen home button?

    How to restart iPhone 5 with broken power button and frozen home button?

    hmm..just realised that waiting here for answer is like watching paint drying.. Thanks Apple!
    So best option is..
    1) backup your phone
    2) log to iCloud
    3) erese your phone
    4) pug and restore your phone from backup
    .. I'm clearly starting to dislike this company and seriously considering switching to someone else.

  • I bought a phone with icloud lock, the find my phone app is off but when i restore it still requires previous owners login details

    Hi all,
    I bought a phone with icloud lock, the find my phone app is off but when I restore it still requires previous owners login details??
    Any ideas would be appreciated..

    iCloud: Find My iPhone Activation Lock in iOS 7
    The phone is useless to you without the previous owners information.  Either get a hold of the owner and get the info or return the phone and get your money back.

  • How to restore ipod touch with broken home button?

    I have itouch 4G, and i want restore my itouch to ios version 6.1 with offline file ipsw, but i have something problem, my home button is not working and broken, how i can restore my itouch with broken home button, please someone help me to do this
    thankyou for your help,
    i wait your response...

    If you don"t want to pay, use assistive touch.
    http://www.simonblog.com/2011/11/06/iphone-home-button-not-working-assistive-tou ch-can-be-the-workaround/
    (You will get used to it)

Maybe you are looking for