HT1212 Restoring an iPod touch 5th generation to factory defaults

How do I restore an iPod touch 5th gen? I went through the procedures and it is still in disabled status. I do not have a backup on iTunes.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
If the above isn't working for you:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

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HT1212 my daughters ipod touch 5th generation says iPod is disabled connect to iTunes. her little cousin got ahold of it we connected it to iTunes and nothing happened

My Daughter's Ipod touch Screen says iPod is disabled connect to iTunes. I did and nothing happened

Read the article you linked

I'm needing help restoring an iPod touch 5 back to factory settings because I purchased it used

I'm needing help in restoring an iPod touch 5th generation back to factory settings. Because I purchased it used from a family member who can not remember their password or sercuity question answers

They need to call AppleCare, ask to be transferred to the Account Security team.

HT1212 ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work.

ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I tried to charge my iPod Touch 5th generation but it died while charging and it was tuning and it said i had to connect to iTunes so i did and i had to restore it to use it and while restoring an error code (9) appered and i can't use it. Plz help

   So I was using my iPod Touch 5th generation and the charger wouldnt charge it and it died then while it was in the process of tuening back on the apple logo dissapeered and it kept on turning on and off so i put it into DFU mode and it said to plug it into itunes to i did and it said i had to restore it to use it but when i tried to restore it it brought up ," Couldnt restore ipod, error code (9) " ..... and i have tried 3 different USB cables and two different computers and USB ports and i have no clue what to do so i would like help from anyone please that would be awesome!!!!
                    Thank you,
                                       Zac

Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software

IPod touch 5th generation battery drained and restored after app is closed

I got my iPod Touch 5th generation about a year ago. I noticed it has since had an issue on the battery life that I thought was common so I did not do anything about it.
The issue my iPod has is that whenever I use an app that requires immense energy to function, the battery drains real quick. But after I closed the app, the battery life fills up again like it has only used a little. Video recording especially drains the battery the most where after 10 minutes of recording, it pops up saying 20% battery left from fully charged and at one point it even shuts down itself. But when it was turned on, the battery life is still around 75%. Before it runs on iOS 8, the issue is more apparent although it still exist now with the latest update.
I did not know until just recently that I found out it is a big issue where I could not have a video recording that can last longer than 10 minutes or so. Is there anything I could do to solve this? Are there anyone else out there that has this sort of issue?

Hey Leowjowee-
I'm really sorry if I'm about to state the obvious, but have you tried fully resetting the iPod touch and setting it up like it's brand new?
It's a crappy answer, but sometimes these are device specific issues, and other times, it can happen just because the kinks haven't been worked out of a new upgrade. I work in consumer IT, and the first thing I would suggest to a client with this issue (especially after an upgrade from one version of the operating system to another), would be to restore (reset the iPod to factory specs) the iPod touch, set it up like the day I bought it, only with the upgraded operating system, and see if there's still an issue. Sometimes, doing an upgrade like you probably did to get from iOS 7 to iOS 8, where it keeps all your previous settings from the last operating system, can cause bugs in the new code.
Here's instructions for a reset: http://support.apple.com/en-us/HT201252
Keep in mind that this will completely erase any content you have on the iPod touch, so be careful to make sure you have a backup of the device before you do anything. You can back up your device to iCloud or your computer with these instructions: http://support.apple.com/en-us/HT203977
iOS 8 is brand new, and I'm sure Apple is working out the bugs - but these things happen...

HT1222 I have a Ipod touch 5th generation and for got my passcode and need to change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around. But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue

The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Ipod touch 5th Generation restoring issue

So my sister forgot her password to her Ipod touch 5th Generation, but when I try to restore it, it wants to take 9 hours to update the software first. Is there any way around that? Any help is appreciated

No. When you restore via iTunes the latest firmware is reinstalled. If the latest firmware is not already on the computer it has to be downloaded.

HT1212 Up to how long will my iPod touch 5th generation be disabled with ios7? The screen doesn't say anymore...

I can't remeber my iPod touch 5th generation's pass code. I know the four numbers included, just not the sequence. It disabled yesterday at 6pm, and it's now 11am and still disabled. Also, when I first got my iPod, my friend synced it with her iTunes, so I can't plug it into mine.
I have a lot of pictures and songs that I really don't want to lose, by just restoring it, if I can even do that.
So, my question is either,
1. Up to how many hours can my iPod be disabled for? (The new iOS won't tell us!) And how long will it disabled after each try??
2. Is there any way to get the pass code off my iPod touch without losing all my apps, music, pictures, ect.?
Thank you!!

If it says "iPad is disabled" it is never going to time out. At that point, your only option is to restore it in iTunes.
If you have a backup in place now (in iCloud or iTunes) once restored, you can restore from backup, but the only way to un-disable the device is to restore it.
http://support.apple.com/kb/ht1212

The head phone jack on my brand new iPod touch 5th generation is not working properly

The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT1430 Ipod touch (5th generation) w/ lines across the screen - now dead.

My son's Ipod touch (5th generation) had lines across the screen. I turned it off using the home + on/off button reset, but the apple never came back on. Now it seems to be dead. Not dropped, not completely drained, no water damage. Just dead. Any ideas?
I have also tried plugging it into my Macbook Pro, and iTunes does not find it.
ITunes is up to date.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1212 Restoring an iPod touch 5th generation to factory defaults

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