HT1212 Sir, My iPhone is prompts error ="iPone is disabled connect to iTunes"
I am not sure if my passcode is locked or any other problem.. Its saying iPhone is disabled connect to iTunes.
I want to update my iPhone from 6 to 7 version. Plz help me how to proceed on this..
Early response is very much appreciated..
Thanks,
Sunil
Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
This will remove the passcode & update your phone.
Similar Messages
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I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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Unable to restore my iphone 4 getting error message 9 no connection to itunes
iv'e read a few with similar errors. my iphone 4 will not restore. as soon as its to the verifying part of the restore process it sends me an error message 9.
anybody help. done all the usual. tried a MAC changed the USB sockets on my PC. Changed the lead/cable.
phone restored in the past no problem.No all security set to off or nothing.
why does it not go past
3 verifying restore to itunes.
1 Preparing restore to itunes
2 waiting restore to itunes
3 verifying restore to itunes
4 Unknown error 9
i think it has something to with apple and they have blocked my use of itunes for some reason.
any ideas guys gals??? -
HT1386 i have my old iphone and it says it is disabled connect to itunes will this fix it
my old iphone says please connect to i tunes that it is disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HI,
I HAVE AN IPHONE4, I CHANGED MY PASSCODE BUT FORGOT WHAT IT WAS THE NEXT DAY, AFTER SEVERAL ATTEMPTS TO UNLOCK MY PHONE BECAM DISABLED AND SAYING IPHONE DISABLED CONNECT TO ITUNES, HOWEVER MY PHONE ISNT SYNCED TO ITUNES NOR A COMPUTER, PLEASE TELL ME WHAT DO I DO AND HOW TO REGAIN ACCESS TO MY PHONE?You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212?viewlocale=en_US
Good luck! -
I rest my iphone 4 now it told me to connect to itunes I did that it restored and everything but it still saying counted to itunes and my computer shows a error
iOS: Unknown error containing '0xE' when connecting to a Windows PC
iTunes: Possible iTunes Store errors
Resolve iOS update and restore errors
I don't see that error code in any of the apple support links. -
IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
My iPhone 4 has an error message on the screen that reads "iiPhone disabled connect to iTunes" I've tried connecting and can't get anywhere what do I do and what is the problem?
Your phone is disabled for some reason. Maybe you entered the wrong Passcode too many times. In any case you need to do just as the phone is instructing you to do. Start the latest version of atones on your computer and connect your phone. iTunes should guide you through the process of getting your phone working again. Here's a link to an Apple support page on this:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
I HAVE AN IPHONE 3GS. THE SCREEN SAYS"IPHONE IS DISABLED, CONNECT TO ITUNES". I CANNOT CONNECT TO ITUNES BECAUSE OF ERROR 8000065 PR SOMETHING AND THIS PHONE AS AN UNLOCKED PASSCODE ON IT. HELP!!!!!!!!!!!!!!!!!
Thanks.
I did this and moved on a little but now am getting error code 3194.
i looked on the support site but dont really understand
Any ideas ? -
I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
Sorry for my english but I am from Romania and I don't know very good .Forgot an iPhone Passcode? How to reset the iPhone passcode
iPhone and iPod touch- Wrong passcode results in red disabled screen
Please get the iPhone iOS 4 user guide. -
HT1212 "iphone is disabled, connect to itunes". I cannot get anything to work. Help!
I have tried to restore my iphone and nothing works! It starts the process for about 15 minutes then the phone goes back to the message "iphone is disabled, connect to itunes". I cannot get anything to work. Help! I am so frustrated with our iphones, that I am ready to switch to different phones for my entire family. Please help!!!
Did you check your security software settings, to make sure iTunes can contact Apple servers during the restore process?
iTunes: Troubleshooting security software issues -
i forgot my password to my new gold 5s iphone got it 2 days ago. i got locked out after trying mant codes i did one very fast and got in i tried to change the password but i forgot it again! i got locked out again and it says iphone is disable connect to itunes.i tried to reset my phone but i didnt work.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
HT1212 iPhone disabled - Connect to itunes. Tried everything!
My iphone keeps saying "iPhone is disabled, connect to itunes". Im not using the computer that i last synced on, so ive been taking the steps to put itno recovery mode. It starts doing it then stops and a message pops up saying that i need to enter the passcode. PLEASE HELP.
It sounds like you have not successfully entered recovery mode.
There are two more things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPhone from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU RestoreT
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right. -
I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying " iPhone is disabled connect to iTunes" What can be done?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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