HT1212 So my phone is locked and I'm having a tough time.

So i changed my password to go in my phone. But after a while i forgot it and i disabled my phone for a long time(2 days). So i went online to help me with this problem and it said this.
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
If you have never synced your device with iTunes, or you do not have access to a computer
So i tried but i cant do it. I have an iMac and i cant do it and it tough for me. Can you pease help me?

Only your carrier can unlock a phone, if they even allow that.  The two major carriers in the US, for example, do not unlock iphones under any circumstances.  If not in the US, visit your carrier (or call them up) to find out what their policy is.

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