HT1212 What if you have a restriction passcode that you don't know.

I bought a used iPod touch 2nd gen and can't restore it because the previous owner put a restriction code on it and I don't have the code.

Since you purchased the iPod used none of the media transferred with the sale of the iPod hardware. The person did not have the right/licence to give you/sell you the media.
Go to Settings>General>Reset>Erase all content and settings and set up the iPod with your own media.
If you can't do that,
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

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HT1212 I have a restrictions passcode that I don't remember setting and now can't access. How do I reset?

The problem I think is linked to my inability to download and/or play songs with explicit content to my phone. I

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

     At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
-Mike

You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Can you have two Apple ID that you use for purchases but only one library?

Okay well the question pretty much asks its all but can you?

Drag all of the music into the library from wherever it is now.
You will have to provide info if you want help.
Where is the music now?
Sogns are songs. You can put them anywhere you like.

Do you have to provide proof that you are in school to qualify....?

If you purchase a macbook using the promo for students, how do you provide proof that you are in school to qualify for the discount?

You may be asked to fax in a copy of a student ID or admissions letter, if you're ordering from the online Apple Store, or may be asked to show either if you're going to buy through a retail Apple Store. They may not ask, but be prepared to provide one or the other in case they do want to see proof of enrollment.
Regards.

My iphone 3gs has a restrictions passcode that i dont know and has no safari icon to log onto the internet

my iphone 3gs has a restrictions passcode that I don't know and has no safari icon to log onto the internet

You need to restore your phone as new or from a backup made before that passcode was set.
~Lyssa

HT4993 hello I have a I phone 5 and I want to reset it but I don't know my restrictions passcode. can you help me?

hello I have a I phone 5 and I want to reset it but I don't know my restrictions passcode. can you help me?

You would need to restore as new if you cannot remember the restrictions code you set.

How to reseet restriction passcode? I don't think I have set it.

It looks like iphone passcode and restriction passcode are different. I have not set the restriction passcode before. How do I reset it w/o re-intall the software?

It depends. If you haven't ever set it, when you go into restrictions it will prompt you for a password. At the top of the screen, it will say "Set a Restrictions Passcode". You can then enter a 4-digit number (make sure what you are entering and writing it down). It will then prompt you to enter it again. Once you've done that, you can enable and disable restrictions.
Later on, if you disable restrictions, you will be back at square one and can re-create a new passcode.
However, if you've set it, or for some strange reason iOS 5 or someone else set it, you're stuck. Look for this thread for ideas and frustrations. The solutions there do not work for iOS 5. https://discussions.apple.com/thread/2667637?start=0&tstart=0

HT201274 In order to erase all content it says enter restrictions pass code I don't know what that is or have one

In order to erase all content it says enter restrictions pass code I don't know what that is or have one

If your iPhone is connected to a company Exchange server or otherwise managed by them, they can set and enforce restrictions and set a passcode to keep employees from changing them. If this might apply to you, talk to your company's IT department.
Regards.

HT1212 How do you get into a ipod that you can't remember the passcode

How do you get into a ipod that you have forgotten the passcode?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1414 How many times can you attempt the restrictions passcode?

I forgot the restriction code, I already tryed 9 times and the TIME you have to wait after the fifth try is increased like crazzy.

That is a security measure. If the device is being tampered with, the longer the "tamperer" has to wait, the more likely they are to become discouraged and give up.
I think that you get 10 attempts, but I can't swear to that having never been in that position. In any event, you will probably have to restore to factory settings if you want to be able to use the iPad again. You cannot restore from a backup - unless that backup does not have the restrictions passcode in it. If it does not have the passcode in it, then restoring from that backup will eliminate the passcode.
If you have to restore, you have to use iTunes on a computer, since you cannot get into the settings.

My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.

My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.

Try erasing the device using iCloud.com - assuming that you were using iCloud and the Find my iPhone app on the device.
What to do before selling or giving away your iPhone, iPad, or iPod ...
if that doesn't work, try recovery mode.
If you can't update or restore your iOS device - Support - Apple

Does any one know how to unlock the touch if you have forgotten the passcode?

Does anyone know how to unlock the i-pod touch if you have forgotten the passcode?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Rob967 wrote:
how do you connect to itunes if u cant remember passcode

How do you elimanate the restriction Passcode on a IPhone 4 as I forgot the password?

How do you eliminate the "Restriction Passcode" on a IPhone 4 as I forgot the password?
I have done a backup and I have done a Restore and I still have the Restriction Passcode On.
My main objective is to wipe out this phone to manufactures specifications.

I had the same problem with my iPhone 5C. After trying several YouTube solutions involving CopyBot, which did not work, I finally figured out how to get rid of the restrictions passcode.
1. Back up your phone to icloud. You will want to be sure you have synced your phone to your laptop as well to access your contacts and photos again.
2. Make sure you have "Find my Phone" activated on your phone.
3. On a laptop or other device, go to www.icloud.com/#find.
4. Login and after the site finds your phone's location, click on the "All Devices" arrow and select your phone.
5. Select Erase iphone. You will see it erasing on your phone. Don't panic!
6. When your phone restarts, it will take you through the setup process. YOU WANT TO SET IT UP AS A NEW PHONE! If you restore a backup you will still have the passcode in play.
7. During the set up, your phone should automatically restore your contacts; however, you may need to upload your photos and music manually.
8. The restrictions passcode will no longer be on your phone! You will need to download your purchased apps again. This is a bummer, but at least you got past the restrictions passcode.
I know this worked for the 5c, I can only assume it will work for all versions of the iphone, but I am not an expert.

I have forgotten restriction passcode store.

I Dont want to reset my ipad. I have restricted app store and cannot install apps. I have forgotten restriction passcode. Please help

To copy purchases (apps, music etc) :
To copy photos off, and to copy documents via file sharing, see the two links in one of my above replies.
To reset to factory defaults, with Settings > iCloud > Find My iPad enabled you can log into the account on http://www.icloud.com and send a remote wipe message to the iPad (the iPad will need to be online), or use recovery mode and reset it via your computer's iTunes : http://support.apple.com/en-gb/HT201263

HT1212 What if you have a restriction passcode that you don't know.

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