HT1212 what if your ipod is locked and it says connect to itunes and you have but its not the same computer you have it synced with?h
i need help!!!!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
I disabled my iPod and it says connect to iTunes I tried that but it doesn't do anything and I want to get it back to the lock screen ??
iOS: Forgotten passcode or device disabled after entering wrong ...
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Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
my iphone 4 is disable and it says connect to iTunes so I connect it to iTunes and nothing happens I have done this a couple of times and it is really ******* me off and I need help
when I connect the USB plug into the computer it tells me iphone is in recovery mode you need to unlock before connecting to iTunes then when it say restore and update it does it for like 10-15 min then it turns on the phone then I have to do it all over again
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So I had put a lock on my IPhone and forgot the pin number! I am now locked out! It says to connect to itunes so I did but nothing has happene my phone is still locked! Someone help!
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212
This will remove the passcode. -
I'm updating my iPod Touch 5th Gen and it says "Connect to iTunes" and I have, but nothing happens.
Okay, so, I unlocked my iPod and it said an update was available, so I tapped install. It wasn't connected to a power source, and I didn't think it'd make any difference if I was or not. So, I tapped it, blah, blah, blah, and then it said to connect to iTunes. So, I did, but my laptop didn't make the noise it usually does when I plug in the USB cable, so I tried it over and over again, but still the same result. I've updated iTunes to the newest version, and nothing happened still. So I decided to just cancel the update. But, now, "Connect to iTunes" will not go away from my screen no matter what I try. I've tried looking for solutions online, but none help. So, if someone could PLEASE help me fix this.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I need help. I tried to update this ipod i have and it just restarted and said connect to itunes. I cant access itunes so is there anyway i can restore or factory reset this.
Use a friend's computer or make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
That is the oly way. -
My iphone 4 wont connect to itunes, my phones been disabled my friend typed in my password to many times thinking it was only for an hour and it wont restore
Hi erinlawrence001!
Here is an article that will help you troubleshoot this issue with your iPhone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
https://support.apple.com/kb/ht1212
Thanks for using the Apple Support Communities!
Cheers,
Braden -
how can i disable my iphone and it says connect to itunes and it isnt working??!? and the iphone isnt in service??
How can you disable it?
Well anyways, sounds like it's in recovery mode. You'll need to perform a restore through iTunes on the computer. -
I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPod is disabled and it says connect to iTunes. The only way i found to fix it is to restore it but i don't want to loose all my data. What should i do?
You must restore it, losing anything you have failed to backup or store on your computer or cloud service.
-
it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
-
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
-
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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