HT1212 What is an IMEI?

What does the code mean and how do I get itunes to recognise it if it keeps telling me to plug into itunes. It will not allow me to unlock the phone

An IMEI is the identification your cell carrier uses to identify your particular device on their cell network. It has nothing to do with restoring your iPhone. If you are seeing the "connect to iTunes" indicator, that means that your iPhone is in recovery mode and needs to be restored:
http://support.apple.com/kb/HT1808
Regards.

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What is the imei code of ipad air 32gb space gray australia

what is the imei code of ipad air 32gb space gray australia
URGENT need

I'm not sure what you're asking. If you're asking us to tell you the IMEI for your particular iPad, that's impossible. None of us, your fellow users, will have any access to such information. If you're asking how to find the IMEI for your iPad, that would be labeled as such on the box, or found by these additional possibilities:
http://support.apple.com/kb/HT4061
Regards.

HT1212 What if your computer will not go in recovery mode?

I cant remember my passcode to access my iphone 4. I followed the directions but my computer says i dont have recovery mode downloaded.
What can I do?

Hey mary loo123,
Thanks for the question. It looks like you are on the right track, as you came from the most relevant resource. Do you have iCloud setup on your device? If so, you can follow these steps to erase it remotely:
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
via iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Thanks,
Matt M.

HT1212 what to do if ipad is disabled

what do i do if passcode lock is disabled on my ipad

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You may need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

HT1212 what do you do if you dont remmember your password and it dosent show you to connect on itunes

what do you do if you dont remmember your password?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1212 What is the passcode of brand new iphone?

What is the passcode of a brand new iphone 5c?

Then it wasn't a new phone
LOST PASSCODE
You should be able to remove the passcode by restoring the device. Do the following:
1. Connect the device to the computer to which you normally sync;
2. Open iTunes (Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes" in http://support.apple.com/kb/ht1212 )
3. Right-click the device in the left column of iTunes and select Back up (read this article on how to restore http://support.apple.com/kb/HT1766 )
4. When the backup is complete, select Restore
5. When finished, restore from your most recent backup
To restore read the restore section in this article http://support.apple.com/kb/HT1766
If that doesn’t work you will need to perform a factory restore to remove it.

HT1212 what do i do if my ipod touch 5th gen is stuck on the passcode screen and wont open even though my passcode is right. to this problem is very frustrating

my ipod touch 5 stuck on camera and wont turn on unless i hold the home button but then it goes to siri so i click the home button and it would have went to the passcode screen so i could enter my passcode and go on but earlyer it was dening my passcode so i went to camera .
this morning when i woke up it worked fine i could do everything fine then at about 8:09 am i plugged it in to my hp laptop to charge and then went to turn my i pod back on it wouldnt accept my passcode so i kept trying it but it kept denieing it even though my passcode is right.
I dont how this happened because i've never jailbroke it and all i did on it this morning was play 8ball pool by miniclip then i played clash of clans. so i want to know why this happened what happened and how it happened. as soon as possible thanks
still hasn't came back yet still wont turn on unless i hold the home button 2 days later...

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary try the remaining items of:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 What if the Iphone states it is disabled connect to I-tunes but you don't have a computer and the one you are using wants you to trust it but you can't because it doesn't give you the option on your phone because it is locked?

What if the I-Phone states it is disabled connect to iTunes and when you don't have a computer available that is sync with phone, but are using a different computer. You can't trust the computer from your phone because it is locked. How do I gain access.

bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone.

HT1212 what else is there to enable my iphone 4? ive tried holding down the home button while hooking up to itunes and ive also tried bypassing it with gecko.

i disabled my iphone by putting wrong passcode and now im locked out. ive tried holding home button while hooking up to itunes and also tried with gecko. what else is there

-Plug your iDevice into iTunes (preferably the latest version)
-Hold your Lock button for 3 seconds
-Then without letting go with Lock button, hold Home button for 10 seconds
-While holding Home+Lock button, release lock button
-Continue holding Home button for another ~25 seconds
3 seconds lock button
10 seconds lock+home button
~25 seconds home button
You can also watch a video on YouTube how to do it, search "How to put your device into DFU mode"
iTunes then would recognize the device as in recovery mode, you can then restore your device
Hope this helps!

HT1212 what happen if you did recovery mode but still doesn't work?

What happen to my iPod even i run recovery mode done but it still doesn't works?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

HT1212 What do i do if my ipad air is disabled and shows no time and i have never sync it to my computer and icloud is not signed in? Please reply.

What do i do if my ipad is disabled, show no time, i have never sync to my computer, and have icloud not signed in.

If the Device is disabled and you have No Backup... all you can do is Restore using iTunes on your Computer and then Re-Sync your Content.
The Restore will Erase all Data.
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

HT1212 what if the person is not with you and you do not know which email they had used

what if the person is not with you and you do not know which email they had used

Maybe:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Or contact the person and have them remove it from their account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

HT1212 What if the backup is putting in that passcode every time that I have forgotten?

Okay so everytime I go to restore to an old backup the old passcode automatically is put onto the iPhone so I can't access it because I don't remember it....
A) What do I do now?
B) Itunes is now saying this everytime I go to restore: "iTunes could not restore the iPhone "Scott's iPhone" because it is locked with a passcode".
What should I do Apple???????? Brilliant plan to reset a passcode or am I just confused at how to fix the problem?

gscott31 wrote:
1. I have successfully put the phone into recovery mode but iTunes will not detect the phone and give the option whatsoever.
That means that you have NOT successfully put the phone into recovery mode. Can take several attempts to get this right.
2. If I want to back it up to that same backup which had a passcode that I cannot remember
Again, iPhone passcode is not & never has been included in iPhone backup.
3. If I cannot restore it to this backup, what are my options as I need to back it up to it for the apps and contacts etc?
Once in recovery mode, you will be given the option of restoring from backup.

HT1212 What can I do when my Sleep/Wake button is broken and I have forgotten my password?

What can I do when my Sleep/Wake button is broken and I have forgotten my password? Also the Find my iPhone app is on and I can't get in to my phone to shut it.

If they determine it is defective, then yes.

HT1212 What is the IPad was not synched to a computer and is disabled?

We had a student that entered a passcode incorrectly and disabled the iPad. However, this iPad was set-up through wi-fi and was not synched to a computer. How do we re=enable the iPad?

You will still need to connect it to a computer's iTunes - from http://support.apple.com/kb/HT1212
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may need to put the iPad into recovery mode in order to reset/unlock it : http://support.apple.com/kb/ht1808

HT1212 What is an IMEI?

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