HT1212 while upgrading my iphone 4s it got stuck for apple id n password n the id doesnt belong to me can u help me
hello
That means whoever had the phone before you didn't properly prepare the phone for sale, or the phone was lost/stolen. This is called Activation Lock, & without knowing that info, you won't be able to activate the phone. So, if you purchased this, return it for a refund or contact whoever you purchased it from.
Apple can't/won't help you with this.
Similar Messages
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while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement) -
While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.
Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
I need help unlocking my iphone 4, i upgrade to ios 5 and got stuck on bb 04.11.08
i need help unlocking my iphone 4, i upgrade to ios 5 and got stuck on bb 04.11.08
Only AT&T can legitimately ulock you iPhone and they won't for any reason. Any talk about unauthorized unlocking of an iPhone forbidden in this forum.
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After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)
I have exactly the same problem. I too have tried everything that's been suggested, but still not working. Don't really what to do next? I have an iPhone 4S.
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this iphone is currently linked to an apple id *********sign in with the apple id that was used to set up this iphone...i got this when i connect my iphone to itunes...who can help me???plzzz
Are you the original owner of this phone? If so sign in with the Apple ID and password you used when you first set it up.
Or did you buy is phone used? Contact the person you bought it from and have him/her correct the problem or refund your money.
You have encountered activation Lock that prevents stolen or lost phones from being activated. As stated the only way around this problem is to have the original owner clear the phone for your use. -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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as i upgraded my iphone 4 to ios5 i cant edit my phone list and the i message won't use my phone number, what shall i do
Hi drgpeck,
This article is for a similar issue, and the troubleshooting steps would be recommended for your specific issue:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Cheers!
- Ari -
Hello! Ever since I upgraded my iPhone 5s to IOS 7.1, I am unable to access the iPhone Keyboard if I access contacts using the recent calls tab. I am also unable to access the keyboard if I want to search for a contact as long as I went through the recent calls tab. Has anyone a fix for this problem? If you want to try it out, do the following?
Dial a number from your iPhone Keypad. After cutting the call, try to save the number you just dialled to your contacts by choosing the new contact option. You will see that you will not be able to key in the name of your new contact.Works fine for me.
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset. -
got a iphone set the apple id n it was the wrong email address now i can't verifie it how do i delete and start over
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?
If you didn't back it up, your data is gone. There is no "solution" after the fact.
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When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..
Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
My iphone got stuck on apple logo
my iphone got stuck on apple logo
Have this problem too, iPhone 5 ios 7.0.4, I had headphone jack connected and apple charger connected, disconnected headphone jack, no volume on iPhone, thought it still had headphones connected, I manually turn off my iPhone 5, swtich to power off, all normal, nothing weird, but when I turned it back on it will never pass the apple logo, it will go away after some time, then apple logo again. I did a full restore and it did recognized it, it restored it to factory settings, welcome screen on itunes but not on iPhone, just apple logo, I noticed that after the full reboot loading bar, it will do another one like not even halfways, then it will turned off and back on by itself again, it charges, (can tell by itunes info window) it holds the charge (i've let it go fully discharged) Did recovery mode, dfu mode, nothing works warranty was 1 year and i've had it for 13 months. Help please.
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i was try to upgrade my iphone 3gs via iTunes but it is not activate.what are the process to upgrade ? now it is showing black screen to select country then finally write unable to activate.
Is there a sim in the iPhone?
Has the iPhone been jailbroken or modified to work with other
than the original wireless provider?
If you can get that far, what does it say when you look at
Settings=>General=>About=>Carrier? -
Why my iphone 4 always got stuck? Both the keypads and screen. Always. Can somebody help me?
Why my iphone 4 ALWAYS got stuck? Both the keypads and the screen.
Hi, i too suffering the same problem with 4s. It showing like process circle symbol.I tried all the even it was not shutdown also pls if any have sol help same
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