HT1218 Airport extreme 802.11n won't connect to internet

After returning from vacation, having shut down all power to electronic devices, I returned to have an issue with airport extreme. It appears to boot properly and diagnostics have it running through first 4 items until it hits internet. It remains red and won't connect. I am using a cable modem. I have reset the cable modem numerous times with and without airport connected. No change. I reset airport to default setting and created a new wifi network. Again, no change.  I also attempted a firmware update. "Error occurred while attempting firmware update" and it never could update. I have contacted cable provider and connection is good. Modem works properly using ethernet connection. I have been able to connect wirelessly to unprotected wifi connections, just not my own network, old or new. I am at a loss. Did my airport die?
thanks,

a macrumors user walked me through an ethernet connected firmware update and I am back up running again. You have to connect the AE to the mac via ethernet then open airport utility, create or use an old network and update firmware. Shut down and reconnect AE to cable modem and restart. Firmware update solved my connectivity issue.

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  • Help needed connecting Iomega Minimax Ext HDD to Airport Extreme 802.11n

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  • I hope this might interest someone. The situation; 3 floors,I am having trouble with an an Airport Extreme, 802.11n on the top floor and a Mac Pro 3.1 on the bottom floor. Not always but often it has trouble seeing the Airport and making a connection. I h

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    Thanks for your time ... I appologize for the font and colour, I compossed the question in pages and failed to notice the font colour as grey ... there are a variety of computers of various ages so I think it is using a setting that allows both 5G and 2.4 ... the connection to the Airport is thru a cable modem and cable does run throuhout the house ... maybe those hard wires would be a place to look at ... do you think that putting the 'Express' on the second floor might help ... thanks again ...

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    I recently bought an Airport Extreme 802.11n from a friend who replaced it with a Time Machine, and as the first step in installing it, I loaded the software disk into my MacBookPro. When I tried the install, I got a warning that the software could not be installed on my machine because the "version of OS X is not supported". I am running Snow Leopard, so I checked the Apple support site to see if there is a download that would fix the problem. I did update my OS, but that did not help. Right now the Airport Extreme is a doorstop! Any ideas?
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