HT1222 I can't remember my security answers for iTunes

I cannot remember my security answers for iTunes. This is preventing me from downloading more music. Is there a way around the security questions?

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

Similar Messages

  • I don't remember my security answer for itunes

    I can't remember the ansewers to my security questions like what was my first vehicle and who was my faverate teacher

    See Kappy's user tip here: https://discussions.apple.com/docs/DOC-4551.

  • Help! Can't remember my security answers and can't seem to find out how to reset

    Can't remember my security answers.  How do I reset?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76238)

  • I can't remember my security answers and there isn't a link to send them to my rescue email

    I can't remember my security answers and I need them to make my first in-app purchase. The link to send them to my rescue email did not pop up and now I am locked out of my security questions screen for eight hours. What do I do?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I can't remember my security answers they are asking for and I don't have a rescue email. How do I reset my security questions?

    I can't remember my security  answers and I don't have rescue email. How do I reset my security questions?

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • HT201303 I can't remember my security answers

    I can't remember my security answers?

    Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
    If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This does not appear if you have not provided a Rescue email address, and may not appear even if you did.
    If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/

  • I can't remember my security answers and my account has been locked, what do I do?

    I can't remember my security answers and my account has been locked, what do I do?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102290)

  • HT5622 i can't remember the security questions for my apple id ?

    i can't remember the security questions for my apple id ?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • What do I do if I can't remember the security answers?

    Can not remember my security question, what do I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.

  • If I can't remember my security answers, how do I reset them

    I can't rememeber my security answers. How do you reset them?
    How do you take an alternate email address off as well?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107644)

  • HT5147 who can i change the security answer for app ID

    HOW I CAN CHANGE APP ID SECURITY ANSWER OR HOW I CAN REST IT BECAUSE I FORGET THE ANSWER

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can I change my security questions for itunes

    how can i change my security questions for itunes

    See Kappy's post here:
    TS3297 how to change or reset my security questions
    or the User Tip: https://discussions.apple.com/docs/DOC-4551

  • HT5312 How do you rescue a password if your rescue e-mail is no longer in operation and you can't remember your security answers

    I have lost the password to my icloud account.   I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust.   What can I do?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • I can not remember my security answers

    Is there a way to change your security answers? As I can not remember what I recorded

    Go to http://appleidapple.com , click 'Manage Your Account' and sign in with your ID. CLick 'Password and Security' in the left sidebar.
    ON the right you may see a link to send security answers to an address which will be partially obscured. Click this and check the address in question.
    If you don't have this link or don't receive the email, go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

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