HT1222 Iphone 5 is rebooting

Dear Folks,
How can I try to fix my Iphone 5 issues.
1st - My Volume control to get lower volume is not working
2nd - my iphone 5 is rebooting. I have tried to restore a default configuration as well as make a restore factory default.
i have bought in the US however, I am living in Brazil. Is there any way to change for the new one in the apple store? Iphone 5 is still on 1 year warranty.
thanks,
ADilson

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
If you need warranty replacement or support from Apple, you must bring the device back to the US.  Warranty and support are only valid in the country of origin.

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