HT1222 My iphone 4s doesn't update,why?

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When I try to download 'Pages' from iTunes, an error displays 'Application Not Compatible. This application requires iPhone 5.0 Software Update' WHY? This keeps happening.

When I try to download 'Pages' from iTunes, an error displays 'Application Not Compatible. This application requires iPhone 5.0 Software Update' WHY? This keeps happening.

I sounds like you have the first generation (1G) iPod Touch with an iOS earlier than 2.0, Yu can identify your ipod here:
Identifying iPod models
You can identify your iOS version by going to Settings>General>About and look by Version. Yu can update ti iOS 3.1.3 (the lated for the 1G) by this link. It is a paid update. You may have to try another browser to get he sublink to work correctly.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
What computer OS and version do you have and what version of iTunes is installed on the computer?

Clicking on update of an app opens the app it doesn't update why?

why when clicking on update in App Store that it opens the app but doesn't update it? Please help

What device are you referring to and what iOS version is it running?
GB

HT1222 My iPhone is unable to update its software to iOS 5.1.1. Any solutions?

I got an error message saying that my iPhone is unable to update its software. The error message gives me the option to close the message or go to settings, so I click settings but it just goes back to the software update page. Any solutions?

"Unable to Install Update - An error occurred installing iOS 5.1.1." There, is that enough to get an intelligent response?

Updated Apps on iPhone 5 doesn't update iTunes 11.

Before iTunes 11 whenever I updated an App on my iPhone's and then sync iTunes it will update the same App in iTunes to the most current version. Now with iTunes 11 if update an App to the most current version and sync my iPhone with iTunes it runs the sync process but that App or Apps does not update automatically. Which makes have to go into my App section in iTunes and click on "Updates Available" which will show me the same App i've already updated on my iPhone but couldn't update on iTunes via Sync. Is anyone els

Hi,
I found the solution for this problem somewhere else I can't remember where because I read so many posts and tried so many things.
I don't know what criteria Apple iTunes 11 is using to sync apps with iphone and ipad, but I don't think it is only with updated apps. I downloaded an app I didn't have in my iTunes Library, used it for a while, then updated it through Appstore in the iphone, and it was synced with iTunes...
Well, to transferr ALL your apps from iPhone or iPad to your iTunes Library do the following:
1. Conect your device to iTunes.
2. Click on the iPhone or iPad once it appears on the left.
(My iTunes is in Portuguese, so I don't know if the translation will be accurate, but I think it'll do)
3. Go to File > Devices > Transfers purchases from "name of your device"...
It'll start transfering all apps from your iPhone or iPad to your iTunes Library!

HT1222 my Iphone 4 said an update was available ios7 spent the time to download it. restarted and the phone did not update still on ios6. Question is why?

My iphone 4 had the ios7 upgrade listed avaiable, after spending the time to download 7 the phone restarted and continued to run on 6.1.3, no upgrade. My question is why??

Generally that is a sign that the iPhone had previously been jailbroken
or hacked to work with other than the original wireless provider. The update
has relocked the iPhone to the original wireless provider. You must
contact them to see if they provide unlocking and if you qualify.
If you can get that far, what does it say when you look at
Settings=>General=>About=>Carrier?

HT1222 My iPhone 4 will not update to the newest version available. Any suggestions?

I have tried to update my iPhone 4 to with the latest software 5.1.1 and it gives me an error message and says its unable to update. Any suggestions on why or what I need to do to get the update to work?

It will help if you can post the exact error message. That will indicate the nature of the particular problem and allow people to offer more targeted advice. It will also help if you'll tell us whether you're trying to update through your computer, and if so the OS and version of iTunes it's running, or if you're trying to update directly on your iPhone.
Regards.

HT1222 my iphone 4g doesn't charge at all

Hi,
I have an iphone 4g, it was working without any hitches from the day i bought it, but all of a sudden today when i try to charge my phone it doesn't charge neither from pc or main switch board, i tried out the main switch board as well but nothing didn't change, even when i plug it to the pc itunes doesn't recognise the the phone, what's wrong with my phone please help me out.
I will appreciate if anyone could help me out as soon as possible!
Faithfully,
Shifan Sheik

Do a soft reset - Hold your Sleep Button and Home Button for more than 10secs until you see the Apple logo. After restarting, try charge it again.
If this does not work, do a Hard Reset - go to SETTINGS/GENERAL/RESET/RESET ALL SETTINGS. Try charge it again.

HT1222 my iphone 3gs won't update to iOS 5?

Help? i click on 'check for update' on itunes and it says 4.2.1 is the current version when i know people who have got the update? help?!
I have the lates version of itunes too.

Try restoring it through iTunes.

HT1222 My software don't updates why?!

My software doesn't update i try different time and he doesn't update why?!

This can sometimes happen because there is a missmatch between the billing address entered on your iTunes account and the billing address from your bank records. See http://support.apple.com/kb/TS1646.

Buying a song on my iPhone doesn't update my playlists

If I buy a song from the iTunes store on my iPhone, it doesn't update my recently added playlist. Also, the song is added to the bottom of my Purchased playlist right next to the first song I bought back in 2008. When I sync it with iTunes however, it updates the recently added playlist and puts the song in the correct position on the top of my Purchased playlist. Does anyone else have this problem and/or know how to fix it?

Did you swipe across it with your finger and hit the delete key?

HT4623 My 3gs iphone do not have software update why?

My 3gs iphone dont have software update why?
sttings-general-no software update.

You follow the instructions here:
http://support.apple.com/kb/HT4972
Once you update, that setting when appear. iOS 6.1.2 will be installed on your phone.

HT4623 General Settings in my iphone 4 doesn't have software update option. Why?

General Settings in my iphone 4 doesn't have software update option. Can anyone tell me why and how to put the option in?

Hi, I've been to the Apple store - it was just matter of downloading the most recent software IOS 5 - once this was done the sotware update option appeared in General Settings.

HT1222 Why my IPod doesn't update?

My iPod doesn't update very well

alexsaucedo5 wrote:
My iPod doesn't update very well
What you have stated is not nearly enough enough information for us to help you. Please provide some detailed information as to what you tried, what happened when you tried ... Details, information, etc.

Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair sick of it what a scam

Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement

No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
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HT1222 My iphone 4s doesn't update,why?

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