HT1222 my iphone 4s screen black but phone is working what should i do now

i have problem with my iphone 4s it's screen black but phone still working as usaual i try power butten and home butten but still have problem

Hi krishna706,
Thanks for visiting Apple Support Communities.
If your iPhone is working but the screen is dark, try these steps next:
While connected to the iPhone charger, try to reset the iPhone.
Try to restore your phone and set it up as new.
You can find the article with these steps here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy

Similar Messages

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    dont you know your apple ID password ?
    IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen.

  • My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

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    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
    Seriously? It's physically broken!

  • My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

    My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

    How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.

  • Screen black but phone appears to work

    screen black but phone appears to work

    Is it always black, or only when you are on a call? If it is only on a call remove your case and screen protector (if any), as one of them is blocking the proximity sensor. If it is black all the time you probably have a hardware issue, but you can try rebooting - hold the HOME and SLEEP buttons at the same time until an Apple logo appears. If nothing at all happens after 30 seconds of holding your phone is broken.

  • My iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?

    my iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?
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    Greetings motahare,
    After reviewing your post, I have located an article that can help with iOS device issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • My mini ipad is stuck at apple logo its ios 7.0.4 ive tried to restore it 2 times but its kept stuck what should i do now ? I became so afraid

    My mini ipad is stuck at apple logo its ios 7.0.4 ive tried to restore it 2 times but its kept stuck what should i do now ? I became so afraid
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    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtmlhttp://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694http://support.apple.com/kb/TS3694
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • My ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    my ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?

    Did you make sure that the brightness is turned up to max in Settings/Brightness?
    Is anything covering the brightness sensor?
    Brightness
    Screen brightness affects battery life. Dim the screen to extend the time before you need to recharge iPod touch, or use Auto-Brightness.
    Adjust the screen brightness: Go to Settings > Brightness and drag the slider.
    Set whether iPod touch adjusts screen brightness automatically
    Go to Settings > Brightness and turn Auto-Brightness on or off. If Auto-Brightness is on, iPod touch adjusts the screen brightness for current light conditions using the built-in ambient light sensor.
    page 103, ipod touch user guide 5
    See if you can fix it by resetting the device.
    To reset, hold the sleep and home button until the Apple logo comes back again.
    If this does not work, set it up as new device:
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    Message was edited by: Ingo2711

  • HT201441 I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ????     ,,, help me please

    I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ????     ,,, help me please

    Take it back and ask for a refund or a replacement.

  • My sister fMy sister forgot her passcode, so now wheb I turn iPad on, it says "iPad is disabled connect to the iTunes".I already did that, but it sill does`t work.What should I do now?

    My sister forgot her passcode, so now when I turn the ipad on it says "iPad is disabled connect to iTunes. I did that, but it still doesnt work. What should I do now? And what will hapen?

    Did you try this?
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • Due to the so mony intering the wrong password my i phone is disabled. what should i do now?

    i have iphone 4 and due to the so money intering wrong password my iphone is disabled. what should i do now?

    If you put in the password for the lock screen wrong too often, follow this article:
    Forgot passcode or device disabled

  • Iphone screen black but phone is ON

    i dropped my iphone about 3 hours ago and it landed screen-down, but it was not shattered. everything on the phone works however i can't see anything - the screen is COMPLETELY black. i tried resetting it by pressing the home and power buttons at the same time, and it has not worked. since the phone is entirely functional except for the screen, i can hear when i get a text, etc. when i tried restarting it, I knew it worked because it made a sound when it came back on and was charging, therefore the only issue is the screen. what can I do? thank you!

    You broke your phone when you dropped it.
    Bring it and $149 to Apple for an out of warranty exchange.

  • Help! Dropped phone, screen is black but phone still works...

    I dropped my iPhone 4S today and the screen went black (thankfully it didn't shatter), but the phone still works perfectly fine. I can still touch it and everything; unfortunately I obviously can't see what I'm doing because it's black. Another problem is that my lock button has been broken/jammed for a while, so I can't try to reset it with holding the home button and lock button, which I've heard could work.
    Is there something I can do myself? Or should I just bring it to an Apple store? Even then, can they fix it or is my phone done for good?

    See your other post on this Topic
    https://discussions.apple.com/message/24412803#24412803

  • Screen is black, but phone still works

    I was opening up an app and then the screen of my phone went dark. I let it be for about 30 minutes then went to go plug it into the charger to see if that would help. I then found out that Siri was still working and it would vibrate as soon as I put it in the charger. Someone please help me because I do not know what to do to fix this problem!!

    Reset the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing when the Apple logo appears.

  • I forget my password to my ipod and i have try to rerstart it but its not working what should i do?

    i forget my password to my ipod and i have try to restart it but its not working. i have done i could think of please help!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
      4. What to Do If You've Forgotten Your iPhone's Passcode
      5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

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