HT1222 My iPhone 5 keeps saying I don't have enough storage to update software even though I just purchased 15GB of storage. Can anybody please explain this to me? I'm really not tech savvy AT ALL so I don't have a clue what to do :(

My iPhone keeps telling me I don't have enough space to update my software. But I just bought 15GB of storage, of which 11.7GB is free! So I don't understand. Can anybody please help me? I'm really bad with technology so I don't have a clue.

Hi Caroline,
The storage issue you are having is not related to iCloud. The error is telling you that you do not have enough room on your device itself. You need to go to Settings>General>Usage, and under the Storage section at the top, it lists all of your apps and other things taking up room on your device.
You will have to delete or reduce the size of items on this list in order to free up some room for your update.
Also, you may want to try the update by hooking up your device to iTunes on the computer you sync with. It does not require as much free memory to update via iTunes as it does OTA.
Cheers,
GB

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