HT1222 What if I keep getting an error while trying to update?

I keep getting an error toward the end of the update.  I'm not sure what I'm doing wrong

Hi there Isacas,
You may find the troubleshooting steps in the article below helpful.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
-Griff W. 

Similar Messages

  • HT4623 I keep getting an error when trying to update my iPad 2

    I keep getting an error when trying to update my iPad 2

    http://support.apple.com/kb/HT4623
    Can you please describe this error? What, exactly, is happening? What, exactly, does the error message – if any – say?

  • I keep getting an error while trying to reinstall itunes?

    I am trying to reinstall itunes and i am having an issue. I keep getting an error while trying to install and I keep getting very far but I always seem to end up with this.
    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Verify that you have sufficient access to that key, or contact your support personnel"
    I was attempting to reinstall due to an error message appearing when I opened itunes
    "Itunes requires a newer version of Apple Mobile Device Support Please uninstall
    both Apple Mobile Device Support and iTunes, then install iTunes again."
    I have tried a few solutions and for the first error when installing one was an attempt at editing a registry file which I do not think succeeded because I am running windows 8 and was being directed for windows 7.

    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Doublechecking. Have you tried the following user tip?
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work)

    I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match

    YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
    Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
    TMI?
    GB

  • I keep getting an error while trying to access the service

    I keep getting an error while trying to access the service

    Can you try to use ExportPDF directly on the website https://cloud.acrobat.com/exportpdf
    [topic moved to ExportPDF forum]

  • I keep getting network error while trying to download itunes

    i keep getting network error while trying to download itunes

    Hey temuera,
    Thanks for the question. I understand you are experiencing issues downloading and installing iTunes for Windows. Along with the following article, you may want to attempt downloading with an alternate browser:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • There was an error installing this update. Please quit and try again later. Error Code: U44M1I210  I keep getting this error when trying to update

    There was an error installing this update. Please quit and try again later. Error Code: U44M1I210  I keep getting this error when trying to update

    Hi,
    You can visit Error U44M1I210 | Install updates and see if it works.
    Regards
    Kishan

  • HT1923 Keep getting Window error 126 trying to update itunes

    Why do I keep getting Window error 126 when I try to update my itunes? 
    Why is MSVCR80.dll missing?

    Troubleshooting issues with iTunes for Windows updates - MSVCR80

  • Keep getting an error while trying to sync

    so I got a new Nano 16 GB, very slick device, love the interface and the radio. So the problem I'm having is I go to sync up the Nano, to update the playlist and such, but I keep getting an unknown error (13019) and the only way to fix it is to do a total restore. I've had to do this every time I try to sync up my nano. My computer is a PowerBook G4 running OS 10.5.8 and I'm running iTunes 10.

    Have you tried syncing just one song? Perhaps you have some corrupt music in your iTunes library? Try unchecking the sync music box, apply, and then just add one song to see if it works.
    This article says - update your version... sounds like you have done that but double check.
    http://support.apple.com/kb/TS2830
    -John

  • HT4972 I keep getting an error when trying to update my ipad software to IOS5. The error is a Network timeout error when in fact my connection to the internet is stable and strong. Any suggestions?

    I've tried to update my ipad softward to the new IOS 5 software but keep getting internet connection errors.
    Initially, I thought it was related to my internet connection but I've tried with full connection and still getting the same error.
    Any suggestions would be a great help.
    PS - from South Africa

    Thanks King_Penguin - I've disabled both my firewall and antivirus software to no avail.
    Any other suggestions?
    Using Windows Vista - not sure if that make any difference???

  • I downloaded the latest version  of iTunes today and now I keep getting an error while trying to open it. I have no clue how to fix it. Can anyone help?

    This is the error I get:
    Problem Event Name:
    BEX
      Application Name:
    iTunes.exe
      Application Version:
    11.1.3.8

    Hey there kmliby,
    It sounds like you are getting an error message when trying to open iTunes. Depending on the version of your Windows version, I recommend either of these 2 articles to help resolve launch issues.
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Or
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I keep getting an error when trying to update and reinstall Acrobat 7.1.4

    I am running Win Vista Home Prem 32 bit.  When I updated to Acrobat Pro 7.1.4, during the update, I get the error "Cannot write to C:\....\ActiveX\iehelper.dll.  Clicking retry doesn't work.  Now my Acrobat doesn't work--it just returns to the installation process, and the same error occurs.
    So, I uninstalled Acrobat Pro with the intention of reinstalling it.  During the reinstallation of AP 7.0, now I get the same error.  I tried to change the attributes of the folder, but I can't do it.  I am logged in as Administrator.  I tried running setup as administrator, but I get the same error.
    Finally, I just tried to delete the folders, hoping that the installer would work right.  I can't delete the Acrobat folder/subfolders.
    I know this is probably a Windows question, but I thought I would try here first.
    Thanks.

    YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
    Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
    TMI?
    GB

  • Stuck in recovery mode. Keep getting (-1) error when trying to update.

    I have problems every single time I update my phone. This is getting ridiculous. Apple needs to step there god **** game up. My phones stuck in recovery mode and I use it for extremely important things. Any suggestions?

    http://support.apple.com/kb/TS3694#error1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • Why do I keep getting network error while trying to transfer contacts?

    I just received my i4 and am trying to verify my phone number in VZ Contact Transfer.  I've tried ten times, and every time it gives me a Network Error.   The phone is activated.  Help!

    turn off wifi and try to verify number... that will make it work

  • I keep getting an error while trying to download premier elements

    The pop up error says "The file archive part of Adobe Premiere Elements is missing.

    Some Windows product downloads include two files: an .exe file and a .7z file. To install the software, it's necessary that both files are downloaded and located in the same folder.
    if version 8: http://helpx.adobe.com/premiere-elements/kb/troubleshoot-premiere-elements-8-installation. html

Maybe you are looking for