HT1222 Why I can't access my iTunes store despite the fact I have already registered !!!!
Few things I need to understand before I can use my iTunes and app store!!!
Try resetting your Apple ID password > Apple - My Apple ID
Similar Messages
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I can´t access to itunes store in the ipad after install ios7
I can´t access to itunes store in the ipad after install ios7
Sign out>Reboot>Sign in again
Settings>iTune & App Store>Apple ID -
Why I can't access to iTunes stores by using the latest version of iTunes?
I tried many times, even I uninstall and reinstall it, but I still can't. BTW, I'm using Win7, previous version of iTunes works fine to me. Now, I can't backup my iPad 2 at all! Seek for help, anyone? Thank you so much!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?
First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have. -
I can`t access to itunes stores. I red a lot of about these issue but the problems continous.
Um Fahad wrote:
I know that they can't use the 3G feature, because the ipad 2 Wi-Fi & 3G (Verizon) version doesn't have a micro-sim slot, but can they use with the WI-FI only?
Yes, they can use it for WiFi only. -
i can't access my itunes store and cannot sync my songs etc from iTunes to my iPad3. HELP please.
Need more information. What happens when you try each of those actions? Error messages?
Can you connec to the internet with oher apps? -
Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. This has been going on for the past 3 days already. Pls help..
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
After downloading IOS5, i can't access my itune and receive the following message "The Folder "Itune" is on locked disk or you do not have write permissions for this folder", noting that i access this folder in a normal way. Any clue ?
In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac
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My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store. I don't know how to deal with it...
Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
There is nothing you can do about it except wait for Apple to fix the problem. -
I downloaded nds4ios for my ipod touch and now it's acting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?
Hi Seabiscuit564,
It sounds as if your issues here are all related to not having a good connection to the Internet from your iPod touch. I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi my friends why I can't download from App Store,during the download process shows error code 9001
I 'm from Iran and like apple very much I waiting for your response... !In short, because you are in Iran and probably trying to use the App store in another country. You can search the forums for several other threads on this topic.
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Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction
Gee... maybe you should try contacting iTunes support like the message told you to do.
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How do I switch my apple Id I use in the iTunes store to the one I have on iCloud?
how do I switch my apple Id I use in the iTunes store to the one I have on iCloud?
You can simply sign out and sign in with the different ID. However, if you have any protected media - movies, or songs purchased before they stopped protecting them - you will not be able to play them, so in that case you are rather stuck.
You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs. Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream; use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts. -
On new IOS 7, when I message contacts, it selects thier old contact number, despite the fact I have deleted/edited their number in my contacts list. Only by going through contacts, can I message the correct number. The old number does not appear there, so I am unsure where "messages" is picking up the old number, it doesn't appear that "messages" is synching with "contacts". Any ideas how to fix this?
On new IOS 7, when I message contacts, it selects thier old contact number, despite the fact I have deleted/edited their number in my contacts list. Only by going through contacts, can I message the correct number. The old number does not appear there, so I am unsure where "messages" is picking up the old number, it doesn't appear that "messages" is synching with "contacts". Any ideas how to fix this?
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Why I can't connect to iTunes store
Every time I try to update something in my iPad can't connect to iTunes store. I key in all my passwords and change my passwords is still not working. Any reason why is message always show up.
Kevin,
We've all been there before. Fortunately, there are some steps we can take to troubleshoot. First off, let's verify that you can connect to the internet from your iPad in the first place:
Open Safari and type www.apple.com. Does the website load? If not, go to Settings>Wi-Fi and select your preferred network. If you prefer to use 3G or 4G data, make sure you've connected that instead. Try bringing up Safari again and verifying the website loads. If not, you'll need to contact AppleCare Support for further troubleshooting.
If you're able to connect to the Internet, but are unable to connect to the iTunes Store, make sure you can do the same from another device on the network (i.e. Computer, iPhone, iPod Touch, etc.) If no other device can access the iTunes Store, it could be a port setting or firewall issue with your network. However, if it's isolated to your iPad alone, the App might need reset. Try this:
1. Log out of your account by going to Settings>Store
2. Quit the iTunes Multitasking Session by rapidly double-pressing the Home button, holding your finger down on the iTunes icon until it giggles, then selecting the red minus sign. Press the Home button again to return to the home screen.
3. Go back into the Store (Settings>Store) and sign back into your Account.
4. Bring up iTunes and attempt your purchase again.
If none of these steps help, I would contact AppleCare directly as it could be a software defect that iTunes support could cure. Calling AppleCare first would allow them to determine if there aren't any hardware defects, prior to forwarding your case to iTunes support. -They are very fast in resolving any issues and I've had nothing but good experiences with them in the past.
I truly hope this helps! Good luck!
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