HT1267 my iphone 4s completely shut down! will not turn on.  did not drop or get wet

iphone 4s shut down! will not turn back on.

Connect iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to start. This can take about 20 seconds of holding both buttons.
If still problem, iPhone 4S has full Warranty, make Genius Reservation and take iPhone to Apple for resolution.

Similar Messages

  • HT201210 My iphone 4s completely shut down to a black screen and will not come on after I received the restore iPhone message.

    Tried restore through Apple ITunes software and received an error message unable to restore device.  Now my phone will not turn on at all. Yet it is charged.  I can't do anything.

    Hey there Maggie,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Cheers,
    -Jason

  • I-Phone 4s,Complete shut down,will not turn back on

    Hi All.
    Hope someone out there can help me with a issue i'm having with my i-phone 4s.
    It is just over 6 months old,regulary runs hot,but that issue is fixed. Yesterday,went to charge it as it has about 10% battery left,& it kept on vibrating.
    Within about 20 mins, The phone was fully charged,so i took it off charge & left it locked until this morning.
    Still by the afternoon, After a small use of the phone it still had 100% battery. Now it has turned itself completely off, It will not connect or turn on via laptop & usb lead. When trying to power it via a direct charge from a plug socket, The apple sign comes up,then goes off,& will continue to do this.
    I have tried to reset it by pressing the home button & the power button at the same time, Then a USB image comes up along with an arrow,pointing to the I-Tunes image,when i disconnect it to connect to the laptop it goes completely off.
    I have checked &re-checked all plugs,cables etc,all are in working order.
    I have an appointment with a genius at the Apple store,but thought i would try this route.
    Please Help.
    Sawyer66

    After attempting the reset, you received the message to restore the device. If after connecting to the computer and trying  a reset again to get the device started and it will not so that you can restore, I suggest keeping the Genius appointment and have the hardware checked. This will be your best route rather than here at the forum.

  • My iPhone 4S, completely shut down for about an hour and won't turn on, any help?

    I am quite worried due to the fact I have over 400 photos.

    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062
    See Here for  >  Frozen or unresponsive iPhone

  • My iphone 4 just shut down and wont turn on and i tried everything..

    hi my iphone 4 was working properly last night abd out of no where it kept freezing and turning off and the apple came on and later on it completly turned off and i tried everything to turned it on and nothing, today in the morning i plugged it in to the charger and pressed home plus lock together abd the apple came on!! i was so happy andit turned on back to normal, i was getting ready for school and i was playing music and 20 minutes later it shuts off and now it wont turn on! my iphone is not jail broken or has been dropped in water.

    Any other suggestions?  I have the same problem.  I tried holding the home and power buttons with no response, and I also plugged in my phone to the charger for over an hour and still nothing.  That has been the extent of my troubleshooting
    Thanks

  • My iTunes doesn't work. When I try to open it, it juste shuts down. I tried shutting down my ipod, but it did not work. Please helpe me!

    Help me!

    http://www.digitaltrends.com/mobile/ios-7-problems/
    OIf still problem:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Store and sign out and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back  up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

    My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

    Make an appointment at
    http://www.apple.com/retail/geniusbar/
    Out of Warranty replacement for iPhone 4 is $149 US;
    you will get the same model, color and capacity you have.
    If your current iPhone was locked to a wireless provider,
    the replacement will be locked to that same provider.

  • TS1538 my iphone shut down and will not turn on.  how do i get it to turn on?

    my iphone shut down and will not turn on.  how do i get it to turn on?

    Connect iPhone to Wall Charger for 10 minutes it may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • My iPhone 4 registered 60% battery and two minutes later completely shut down

    My iPhone 4 registered 60% battery and two minutes later completely shut down, next day it said it had zero battery and turns back on after plugging in for a few minutes... what's going on?  I was using the maps application in the minutes before it shut down on me.

    Maybe it's just the battery percentage display that is messed up?  Have you done the recommended monthly or so drain the iPhone down to the point it shuts down and then charge to 100%, to recalibrate the readout?

  • IPhone 4s Randomly Shut Down and Will Not Start- Broken Lock Button.

    Sent a snapchat and shortly after my phone shut down. I had 30% battery. Can't get it to restart despite having it on the charger for 30+ minutes and holding the home button for long periods of time. Tried plugging it into my mac but itunes isn't picking up on it. My lock button has been broken for about 3 months now and I've been using assisted touch, so unfortunately resetting hasn't been an option for me. I have not yet updated to iOS 7.1.1. Please help if possible!

    Connect to a wall outlet so you have solid power, then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.

  • My phone was fully charged and suddenly shut down and wont turn back on  iPhone 4

    my phone was fully charged and suddenly shut down and wont turn back on
    iPhone 4

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • IPhone 6 unexpectedly shut down and doesn't power back on

    So today, Febraury 10th, 2015, my IPhone 6 unexpectedly shut down on me and it will not power back up. I was charging my phone in the car and when I was about to get out, I disconnected the charger from my phone  (which was already on and on 56%) . A few seconds later, it just shut off. I tried holding the power button, nothing happened. I connected back to the charger, nothing happened. I took it back off the charger and waited 20 min and tried to turn it back on , nothing happened. I switched Lightning cords, and still nothing. I have ran out of ideas and am beginning to get frustrated. So two questions: Is this becoming a common problem? and what can I do to fix this?

    Hello acameron10,
    Welcome to the Apple Support Communities!
    I understand that your iPhone shut down on its own and now will not respond or turn on. I know you have already completed some great isolation and troubleshooting steps as well. To continue troubleshooting, I would suggest working through the steps in the attached article, including reseting your device and restoring using recovery mode. Please let me know the outcome of these troubleshooting steps and if the issue continues. 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Have a great day,
    Joe

  • After having no internet for over 24hrs, my IPad has completely shut down. I have tried everything I can think of, including a reset but think that was a really bad move!! Any ideas for how to get my pad back? Simple words please..I am not a pro AT ALL.

      My internet was down for over 24hrs after a storm. During that time, my IPad completely shut down and I can't get it going again.  I studied the manual but couldn't find a similar topic.  I reset it and now it is totally goofed up.
       Does anyone have any ideas or should I just take it to an Apple store and pay??  Any solutions you may have, PLEASE use simple words as I am not a pro, by any means....probably why I'm in this situation.
       Thank you in advance.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Iphone 4s aps shutting down

    Hi
    The aps on my iphone are indesciminately shutting down - often whilst opening but not always. I have reset setting on phone, reloaded all via itunes and got a replacement phone so I think it must be something I've put on the phone???
    How do I work out what's causing this?
    Cheers! Clare

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.

  • My iPad 2 won't charge and it's completely shut down. I've tried pressing the two buttons simultaneously, but nothing works. It's driving me crazy! Any offers of suggestions would be greatly appreciated. Thanks!

    My iPad 2 won't charge and it's completely shut down. I've tried pressing the two buttons simultaneously, but nothing works. It's driving me crazy! Any offers of suggestions would be greatly appreciated. Thanks!

    1. The most efficient way to charge an iPad is with the charger that came with the iPad and having that plugged into a wall outlet. Trying to charge while connected to a laptop often doesn't work because the USB port may not provide enough power.
    2. Once an iPad battery has completely drained it may take an hour or more on the wall charger before the iPad responds. So after an hour on the charger reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    3. If the iPad still does not start up make an appt at the Apple store. It will be far better if you have an appointment rather than just walking in because those with appointments will be taken care of before you are.

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