HT1270 Hi, I have bought macbook pro a year back and it has 4 GB RAM and its mid 2012 model can u tell me whether if i give the macbook for upgradation of memory will they do it and what would be the cost

Hi, I have bought macbook pro a year back and it has 4 GB RAM and its mid 2012 model can u tell me whether if i give the macbook for upgradation of memory will they do it and what would be the cost.

You need to take your MacBook Pro to your Apple store genius bar and check that they will do the upgrade for you...price for 4 GB memory used to be $200 but you will have to check with them for the current cost.
You can also check with OWC, http://www.macsales.com and see what their cost is and decide if you want to do it yourself.  Cost will be about half of that at the Apple store.

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    Memory Slots
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  • I bought MacBook Pro a year back I want to know what were the original specs of hardware of this product as I believe that I have been cheated s

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      Model Identifier:          MacBookPro7,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP71.0039.B0B
      SMC Version (system):          1.62f6
      Serial Number (system):          WQ03******ATM
      Sudden Motion Sensor:
      State:          Enabled
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    Thanks
    Aresha

    Aresha wrote:
    Thanks Kappy, could you please how to contact Apple , through email , I will appreciate if you could kindly guide me where to submit my question as I could not find the email contact. will appreciate your reply. Thank you once again.
    Apple does not provide support via email or publish email contact addresses. You will have to use the other channels that are offered.
    What question(s) do you still want to ask? At worst, you bought a MacBook Pro that had just been discontinued after ten months in production. A week or two before you bought it, it was still the latest 13" model. If you bought it at the very beginning of last February, it was still the latest model then, and the seller didn't know any more than you did about the new models that would be released later that month. While it is a common practice among Mac resellers to offer a small discount on discontinued models after new models are released, resellers are under no obligation to do so, and in any case it is always up to the buyer to determine exactly what he or she is buying and to research whether or not it's fit for his or her purpose. Apparently you didn't do either. If you have any grounds at all for a dispute (which is doubtful in my view), the dispute is with the local reseller, not with Apple, who does not control the pricing or practices of resellers.
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  • I bought my mac book pro 4 years ago and it is really slow now. I have downloaded Etrecheck after reading some threads on here and here are the results

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    EtreCheck version: 2.1.8 (121)
    Report generated 21 March 2015 9:41:28 PM AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 814
    Video Information: ℹ️
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
            spdisplays_display_connector
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (298.09 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Configuration files: ℹ️
        /etc/hosts - Count: 31
    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
        [not loaded]    com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
    Problem System Launch Daemons: ℹ️
        [running]    com.wibu.CodeMeter.Server.plist [Click for support]
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.devicemonitor.plist [Click for support]
        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.skype.skypeinstaller.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.leapfrog.connect.monitor.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
    User Login Items: ℹ️
        LOGINserver    Application  (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
        InstUtilLaunch    Application  (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        Silverlight: Version: 4.0.60129.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.1 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewer: Version: 10.0.3 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    Safari Extensions: ℹ️
        Searchme  [Adware! - Remove]
        DivX Plus Web Player HTML5 <video>
    Audio Plug-ins: ℹ️
        iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        CodeMeter  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
            14%    firefox
             5%    WindowServer
             0%    ps
             0%    fontd
             0%    DirectoryService
    Top Processes by Memory: ℹ️
        528 MB    firefox
        176 MB    Finder
        159 MB    AntiVirus
        112 MB    WindowServer
        82 MB    mds
    Virtual Memory Information: ℹ️
        1.07 GB    Free RAM
        1.29 GB    Active RAM
        1.01 GB    Inactive RAM
        784 MB    Wired RAM
        962 MB    Page-ins
        3 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 20, 2015, 07:32:46 PM    Self test - passed

    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 814
    ***Hardware looks fine
    ***Increasing the RAM can always help with slowness issues
    Video Information: ℹ️
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
            spdisplays_display_connector
    ***Looks fine
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
    ***You are running an Operating system over 4 years old but it shouldn't effect the speed of your computer
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (298.09 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
        MATSHITADVD-R   UJ-898
    ***Looks fine
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Configuration files: ℹ️
        /etc/hosts - Count: 31
    ***Looks fine
    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
        [not loaded]    com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
    ***I'm honestly not super familiar with most kernal extensions but I do see you have MacKeeper running which can slow the computer down
    ****** This next section talks about Launch agents and Launch Daemons.
    ****Something to keep in mind is that when you first get the computer that all of these folders are empty and the files in them are all third party.
    ****If you want to see if the system runs better without them Shut the computer down and turn it on while holding the shift key
    ****This will put the computer into safemode which turns off third party files and extensions and does not let any launch agent/daemons files run.
    Problem System Launch Daemons: ℹ️
        [running]    com.wibu.CodeMeter.Server.plist [Click for support]
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.devicemonitor.plist [Click for support]
        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]
    ***This is the root launch agent folder
    ***I'd remove all but the first three
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.skype.skypeinstaller.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
    ***This is the root Launch Daemons folder
    ***I'd only keep com.adobe.fpsaud.plist and com.microsfot.office.licensing.helper.plist all the others will reinstall them selves if needed.
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.leapfrog.connect.monitor.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
    ***This is your users Launch Agent folder
    ***I'd remove everything here
    User Login Items: ℹ️
        LOGINserver    Application  (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
        InstUtilLaunch    Application  (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        Silverlight: Version: 4.0.60129.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.1 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewer: Version: 10.0.3 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    Safari Extensions: ℹ️
        Searchme  [Adware! - Remove]
        DivX Plus Web Player HTML5 <video>
    ***The first extension in safari is adware and can be uninstalled
    ***The second one is a video web player and you could probably remove that as well but it wont effect your speed
    Audio Plug-ins: ℹ️
        iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        CodeMeter  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
            14%    firefox
             5%    WindowServer
             0%    ps
             0%    fontd
             0%    DirectoryService
    Top Processes by Memory: ℹ️
        528 MB    firefox
        176 MB    Finder
        159 MB    AntiVirus
        112 MB    WindowServer
        82 MB    mds
    Virtual Memory Information: ℹ️
        1.07 GB    Free RAM
        1.29 GB    Active RAM
        1.01 GB    Inactive RAM
        784 MB    Wired RAM
        962 MB    Page-ins
        3 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 20, 2015, 07:32:46 PM    Self test - passed
    ***Everything else seems fine

  • Hello. I have MacBook Pro. I have 30,000 photos on iPhoto which is not on the hard drive but on an external hard drive. I have purchased a 2nd external hard drive and I would like to make a copy of my iphoto library onto it. I cant get this to work.

    I have MacBook Pro. I have my iPhoto library on external hard drive only. It has 30,000 photos on it. I have bought a 2nd external hard drive and would like to copy my iPhoto library onto it as a back up. I tried plugging both in and dragging the iPhoto library into the 2nd external harddrive. It looked as though it was working as it said 20 hours, however I then got a message box saying FiNader could not complete the task due to incompatible files. How do I do this please.

    lllaass wrote:
    Yes, you should format the HD.
    A Mac can natively write to a NTSF drive and that is what most drives com formatted with.
    You should use the Mac journaled format.
    Once again you are posting incorrect information
    Until we know what format the drive is it is impossible to state that it must be formatted - that is just a guess
    And a Mac can not Natively write to an NTSF drive - it can natively read it but can not write to it with special software
    And since formatting a drive erases it it is critical to tell users not to format until they have a positively known good backup
    The TOU for these forum state that you should test your answers prior to posting them  --  you obviously are not doing that and you advice is endangering users photos - please only post tested answers
    LN

  • In my macbook pro 15 inch mid 2012 model, my cpu and gpu will get very hot, when gaming or rendering sometimes over 200F. The fans only spin at max about 2900 rpm, when their max is 6400. I downloaded a fan control app, but how can i fix it?

    In my macbook pro 15 inch mid 2012 model, my cpu and gpu will get very hot, when gaming or rendering sometimes over 200F. The fans only spin at max about 2900 rpm, when their max is 6400. I downloaded a fan control app, but how can i fix it?

    Hi rhaughan,
    I see that you have concerns about your operating temperature of your computer while using resource-heavy applications such as gaming applications. I have an article that will address some of the concerns you have mentioned:
    Mac notebooks: Operating temperature - Apple Support
    http://support.apple.com/en-is/HT201640
    While there are third-party utilities that measure the temperature of a notebook computer, it is important to understand that these utilities are not measuring the external case temperature. The actual case temperature is much lower. Never use third-party applications to diagnose possible hardware issues—instead, contact Apple or go to an Apple Retail Store or Apple Authorized Service Provider.
    You should also see this article for even further information about your fans:
    Learn about the fans in your Mac - Apple Support
    http://support.apple.com/en-is/HT202179
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Does anyone know how well the Intel Iris Pro installed on new 15" MacBook Pros performs using Photoshop and Lightroom. I have seen some differing opinions out there, and I would rather not shell out the extra cash for the Nvidia if I don't have to. I most

    Does anyone know how well the Intel Iris Pro installed on new 15" MacBook Pros performs using Photoshop and Lightroom?  I have seen some differing opinions out there, and I would rather not shell out the extra cash for the Nvidia if I don't have to. I mostly do photo editing for business and personal use. I have not used the 3D function in Photoshop, but I would like to know that I could.

    You could download a trial and see how well it works before committing to a subscription. You get 30 days to decide.
    Photo editor | Download free Adobe Photoshop CC trial
    Photo editor app | Download free Adobe Photoshop Lightroom 5 trial
    Gene

  • I have a 13 inch Macbook Pro. I have bought it just 5 months back. All of a sudden, i am unable to turn the mac on. It doesn't even get Charged. What could be the issue ?

    I have a 13 inch Macbook Pro. I have bought it just 5 months back. All of a sudden, i am unable to turn the mac on. It doesn't even get Charged. What could be the issue ?

    If you're unable to turn it on, let alone even charge it then it definitely sounds like a battery issue to me. I'd wait for someone else to reply just to be sure but I think somehow the battery by the sounds of it must have died. However, I could be very wrong.
    If you're still under applecare which you should be then it should be an easy free fix. Hope this helps!

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    You don't download QuickTime Pro directly; you download QuickTime 7 and apply the code you bought to it.
    (76876)

  • I bought macbook pro last year July and i had lot of issue

    Hi,
    I bought macbook pro last year July and i had lot of issue and problems start just after 2 months of my purchase
    apple care re-install OS 4-5 times, replace RAM 3 times and they replace Kernel Logic Board 2 times but still my laptop is not working it's hanged and sometime it response very late (seems hang for fer seconds) the funny thing is when i check all repair cost it's almost 70% of new MacBook Pro. I really don;t know why they not give me new unit. Can some please tell me what is the return policy of apple because i really ****** off  every week i went to apple store to solve the same issue and when i said i am not satisfied with this unit i want another new laptop then store manager said we can't give you new unit we can repair it.
    This is my first apple laptop and i really not like it.

    We are all users here trying to help other users by exchanging troubleshooting tips.
    Other than suggesting to contact Apple again, what response can we give?
    Wish you the best.

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    i have bought macbook air first form other owner from few month,but after i try reinstall back lion os x..its cant reinstall back already..i try ask the owner he keep saying you need send repair..so i decide ask at here before i send to any service..

    StoneComputers wrote:
    What about the incredable lag time from clicking on a program to the time it opens (or the time till the loading screen starts)? I wish I could record it and play it so I could see if thats normal from other members... the icon just sitting there for over 35 second (I just counted 36 till the loading screen popped up) at first I thought it was me not clicking hard enought cuz the mouse button I have is real stiff (any ideas on that?) but no it takes that long just to get to the app loading screen... this happens every time same amount of time with the 3 programs I use the most, prolly more but I know for a fact world of warcraft, uTorrent, and Google Chrome. I would just chalk it up to slow hardware but they load real quick in windows 7 and once this bad spot is loaded the program runs so fast and nice afterword. Maybe some tweeks? I wonder if this would happen in Snow?
    The coment "few outdated programs" Ive seen alot its not just a few its a lot and since games are not Apple's strong point I would think they would want to keep as many as they could...
    An example of the rants you will see from a lot here. Don't be put off as these problems are generally user specific, and these same old comments come out after the release of every OSX I can remember. When Lion is upgraded  to the next OSX you can gaurentee these forums will be full of people screaming about how great Lion was. Happened with Tiger, Leopard and Snow Leopard.
    So come to think of it you may be better off Googling sites that give you unbiased views on Lion, rather than expect any positive comments here. For every one complaint there are probably 100,000 people with no issues.
    Cheers

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