HT1277 all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info.
all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info. Does anyone know what the problem might be? Thanks
If you're having trouble sending mail, then either the SMTP (outbound) mail server settings — the server, the port, the user, the password, and whether SSL is in use or (unlikely) not — are incorrect, or the mail server is offline or has been reconfigured.
The SMTP (outbound) settings are in Preferences, but are buried rather deeply. Select Preferences > Accounts > select the account > switch the outgoing mail server (SMTP) to Edit SMTP Server List... and then select the SMTP server from the list, and verify that the settings are correct with your ISP, and that your username and password are correct.
The required settings vary by your particular mail ISP; you'll have to check with the ISP for the server and login details.
To test settings, select Window > Connection Doctor > then (when the tests fail) show the details, and (if you can't sort out what happened) sanitize the settings and post the output here.
Caveat: do not repeat password tests with the mail server, as various mail providers can be configured to assume these are a password brute-force attack, and lock out repeated login attempts.
Caveat: never, ever, ever, ever, ever, ever, ever not-at-all enter a password when Mail pops up a dialog box with the "OMG YOUR PASSWORD IS WRONG!!!!!!!!!!! PLEASE ENSURE YOU CANNOT LOG IN AGAIN!!!!!" dialog box. (I'm paraphrasing that error dialog box slightly.) The correct answer to that Mail.app password dialog box is almost always "cancel" button. Passwords stored in Keychain generally don't get lost or corrupted, and trying random passwords as that dialog box encourages just gets you locked out of various servers, and...
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For your charter email account you could be using smtp.charter.net BUT charter, like virtually all other ISPs providing email service, blocks access to their outgoing server if your trying to connect to it outside their own network. If you connect via WiFi throught your home internet it will work fine. Their are only 2 options to combat this limitation:
1. Use authenticated SMTP (ESMTP)
2. Use a different SMTP server.
For your outgoing mail settings for the charter account, use the smtp.charter.net with no SSL and yes for Use Authentication option. Use the SAME user/password you do for the incomming. If this doesn't work then either you subscribe to charter business class or skip to option 2.
Option 2 is using a different server. Typically you would just use the SMTP server if you device's ISP (Sprint) but Sprint is discontinuing their SMTP service and is only avail for long time legacy customers. Google may not smile on this but for the outgoing mail server settings for the charter acct you can use the same settings from your gmail acct:
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Use Authentication: Yes (use the user and password FOR YOUR GMAIL ACCT, not charter email here)
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package test;
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* @author chauhasd
* TODO To change the template for this generated type comment go to
* Window - Preferences - Java - Code Style - Code Templates
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nested exception is:
class javax.mail.AuthenticationFailedException
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at javax.mail.Transport.send(Transport.java:80)
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at test.SendMailServlet.main(SendMailServlet.java:81)Sangyesh wrote:
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