HT1277 I cannot delete certain messages from mail. The message made 5 copies of the same message and now mail won't quit unless forced

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Next thing to try. Quit Mail, go to the Mail folder in your home Library (your Library may not be visible by default, but it's there; let us know if you have trouble finding it), and search in that folder for a file called Envelope Index. Delete that file and restart Mail; it will be forced to create a new one from scratch, which may clear up the problem.

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Can't delete certain emails from Mail. Instead, I get the message "An error occurred while moving messages to the mailbox, etc."

Can't delete certain emails from Mail. Instead, I get the message "An error occurred while moving messages to the mailbox, etc." The problem appears randomly.

I had the same problem, and it was solved by going to the Mailbox menu and selecting "rebuild."

Can I have a Mavericks disc mailed to my house? I had trouble downloading it through the App Store, and now it won't do anything at all when redownloading it.

Can I have a Mavericks disc mailed to my house? I had trouble downloading it through the App Store, and now it won't do anything at all when redownloading it.

Apple doesn't create installation disks for OSX 10.7 and later. You can create your own disk/USB bootable installer, but this requires downloading the installation package from the app store first.
1) Make sure you have a stable internet connection. Try directly connecting via ethernet port, versus Wifi, if you are experiencing a weak Wifi Signal or intermediate loss of connectivity
2) From the App Store, go to the Menu Bar, Store > Sign out.
3) Navigate to the /Applications folder and drag the partially completed download of the installer to the trash.
4) Open the App store, sign back in, and redownload Mavericks.

ITunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video. Any thoughts on why not?

iTunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video.
I'm using 2 PCs, each with video files (.MP4) on their respective hard drives, and also one external drive with other video files on that I move between the two devices.
iTunes on one PC will (sometimes!) let me add video content from the external hard drive, which is clearly iTunes-compatible, because I can then copy it over to my iPod Nano. On the other PC, I couldn't load that same video from the external hard drive. But if I copied that same video on to the PC's internal hard drive first, then iTunes would let me import it. That was yesterday - now iTunes is refusing to load any files from the internal or external hard drive(s).
Any thoughts or suggestions, please?

So I tried copying the files from the external hard drive to a USB drive. I could import the video files from the USB drive!
So then I tried importing the same files on to my PC's internal hard drive again. I could import the video files from the internal hard drive!
So then I tried to import the very same files that failed to load on the very same PC previously. I could now import them!
I still can't import from the external hard drive directly, though.
I really don't think I like the process of importing things into iTunes very much... any suggestions on what's causing any of this behaviour would be very interesting.

My Mac book pro shut down after getting a low battery message, and now or won't start at all. It's plugged in now and nothing, no fan, no chime when I hold down the power button

My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?

Hey Citrinesky,
Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks,
Matt M.

HT4623 I bought an iPhone 3GS from eBay all was fine until I had to restore software and now it won't activate I've been ushering a 3 SIM card but now it's just saying your phone could not be activated help plz

I bought an iPhone 3GS from eBay all was fine until I had an hardware fault I sorted that out on mp pc and now it won't activate I've been using a 3 SIM card since I have had it and it just won't activate.as far as I'm aware I bought the phone as new so no jailbreak can any1 help

Your ebay purchased phone was hacked/jailbroken. You cannot get help here for jailbroken phones. Sorry.

Mail won't quite without "force quite" , Mail stops receiving emails after a while, not happy about MAIL's performance!!!! :(

I have massive problems with Mail.
I use mail at work and have 3 accounts running
1. Mac. mail account
2. Gmail mail account
3. Exchange Server
I have quite a few folders in my accounts where I have to archive my emails to.
Often very often or lets say annoyingly too often mail stops working.
- stops receiving emails
- emails I have put away in folders disapear in my inbox again
- if I try to quite Mail it won't I have to force it and then when I open it again all my emails I was working on open again even so I have sent them already.Also all the emails I have folded away are back in my inbox WHAT A WAIST OF TIME!!
I AM VERY UNHAPPY ABOUT MAILS PERFORMANCE AT THE MOMENT! IT SIMPLY DOESN'T WORK!
Does anyone have the same problems and more importantly does anyone has a solution to this problem other then switching to Outlook???
Thank you!
Oliver

I have the "stops receiving mail" problem with Exchange. Sometimes I can open up the Activty window in Mail and stop the stuck processes. Other times I have to close then reopen Mail. I usually do the latter. A fix would be nice.
I wonder if your other problems are related to this. The actual process of relocating your messages is maybe queued up behind one of the stuck processes. Just guessing. I have not had that problem.

I changed the name on my computer from the Windows side and now it won't boot to Windows (bootcamped)

I changed the name on my computer on the Windows side and now I cannot boot to Windows 7 (bootcamped). Any suggetions?

Hello cmcnanna,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone isn't starting up or responding at all, you may find the troubleshooting steps outlined in the following article helpful:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If that does not resolve the issue, you will most likely need to have your iPhone evaluated and/or serviced. You may find the following page useful in that case:
Apple - Support - Service Answer Center
Sincerely,
- Brenden

Have to Force quit Mail & cannot delete certain messages

I know some folks have already posted about this, but I've yet to find a solution. My mail continues to download the same, previously deleted messages each time I open it. I also have to force quit mail to leave it. It will download new mail from my .mac account while in this condition but will not access my other sympatico mail account. In order to get new mail I have to force quit and reopen the app. I've considered the 'rebuild mailbox' option but all of these annoying messages are in my inbox and there appears to be no 'rebuild' function for the inbox. I've also tried going into my library and manually moving these files to the trash and restarting mail. They appear again. Can someone please offer me a solution to this problem. All I can think of doing now is getting rid of Leopard to go back to Tiger mail.
Thanks

Hold the phone. This, apparently, may be a Bell Sympatico server issue after all. I've tried to get in contact with their support people and the message says that they've been having problems. Also, my wife, who only uses .mac mail recieved the same email (that keeps popping up in my inbox) and has had no issues. I retrieved my mail using my newer imac as well and the same problem occured there. Hence, it is probably not an app issue, but a server issue.
Thanks all for your help. Hopefully I can resolve this with Sympatico.

Cannot delete previous recipient from mail

I can select the previous recipients that I wish to delete, I then select "remove from list", the email address clears from the list, but if I exit from Mail, the reopen Mail, then examine the previous recipient list the deleted address is there again. Any thoughts?
PS I have also tried deleting the address when I create a new message and then select the address I wish to delete, click on the down arrow at the end of the address and select remove.

I had already looked at that, but unfortunately it was not the answer. Although on that same note in the Previous Recipients list some of the entries have a shaded out symbol beside them (left column) that looks like an address card. I was wondering if there is a plist file that I should try to delete, (I am not sure as to were I should look for it though)

E72 Deleted all messages and now backup wont resto...

Hello there - I am in such a mood and want my problem resolved so much that I will pay anyone that helps
Basically on E72, I had messages in inbox, my folders and sent section. Once I restarted phone and then phone froze. I felt the problem was due to Vlingo application, because I pressed home button to see which applications were open that were casuing the freezing. So I restarted the phone and all messages were deleted. However my messages were saved as a backup on another memory card. So I only lost a couple of texts. But the same, exactly same problem happened yesterday. Now all texts on both memory cards have been deleted. I have now disabled vlingo to open on start up.
1. The only backup I have now is a pc suite backup of texts, as an .nbu file which I can restore using pc suite or ovi suite. However after I restore, the messaging application does not open and I have to restart phone. Also the texts inside "my folder" do not appear, only in my inbox and sent. Is there any way, of getting all the texts to appear including my folder texts? I really need the texts in MY FOLDER from the backup.
2. Obviously the above solution doesnt give me all my texts back, so is there any chance of restoring the texts, from the memory cards even though it doesnt work when I insert it inside the E72. Im hoping by restoring old data inside the memory card by opening it on the laptop or something?
3. I heard, that texts do not get deleted at all, but just blocked, so anyone know if I can unblock them?
4. Or can my network provider send me texts, that I have recieved and sent over last couple of months.
Please anything that will help, from anyone thats experienced and can solve my problem or from a Nokia technician, anyone???

Hope others can help you out with ideas but you could try to recover deleted files from the memory cards using PC software. The best freeware I would try is called Recuva and can be downloaded from here http://www.piriform.com/recuva.
You can run it safely and it won't change anything on the card even if it can't recover anything - just run it and see what it finds. It provides a report of what it finds including how intact any deleted files are and the chances of a full or partial recovery.
It would be more succesful if you can plug the cards into a usb card reader.
I've never tried it with phone memory cards but I have with camera micro sd cards with some success so its worth a try
E71-1(241.04) RM-346 300.21.012

E72 Deleted all messages and now OviSuite backup w...

Hello there - I am in such a mood and want my problem resolved so much that I will pay anyone that helps
Basically on E72, I had messages in inbox, my folders and sent section. Once I restarted phone and then phone froze. I felt the problem was due to Vlingo application, because I pressed home button to see which applications were open that were casuing the freezing. So I restarted the phone and all messages were deleted. However my messages were saved as a backup on another memory card. So I only lost a couple of texts. But the same, exactly same problem happened yesterday. Now all texts on both memory cards have been deleted. I have now disabled vlingo to open on start up.
1. The only backup I have now is a pc suite backup of texts, as an .nbu file which I can restore using pc suite or ovi suite. However after I restore, the messaging application does not open and I have to restart phone. Also the texts inside "my folder" do not appear, only in my inbox and sent. Is there any way, of getting all the texts to appear including my folder texts? I really need the texts in MY FOLDER from the backup.
2. Obviously the above solution doesnt give me all my texts back, so is there any chance of restoring the texts, from the memory cards even though it doesnt work when I insert it inside the E72. Im hoping by restoring old data inside the memory card by opening it on the laptop or something?
3. I heard, that texts do not get deleted at all, but just blocked, so anyone know if I can unblock them?
4. Or can my network provider send me texts, that I have recieved and sent over last couple of months.
Please anything that will help, from anyone thats experienced and can solve my problem or from a Nokia technician, anyone???
Solved!
Go to Solution.

Oh right, like I said I saved on mass memory.
Which software do you use to back up - pc suite or ovi suite?
I used pc suite ONLY to backup, hence maybe why it didnt save messages in myfolder? I have 3 other old backups, but even they do not have myfolder messages, only inbox and sent.
The backups are a month old anyway..both the memory cards had new updated texts - anyway I can retrieve them? I still insert them every now and again, hoping they appear, but they dont.
Ive tried using Recuva software, but I dont know which format txts are saved in memory cards, like is it excel etc? So i dont know which files to recover, ive tried recovering everyfile, but then it says material is copy protected or something similar.
Youve been great help so far, regarding NBUexplorer. thank you very much. If you or anyone could help me with recovering memory card texts, then it would help, seeing as the backups are of no use now.
I still dont know why, on two occasions my e72 froze and after restarting it, all texts were deleted. Like I said, I saw vlingo start on both occasions, so Im blaming it on that

Update install and delete error says itunes is on a network unavailable. I also upgraded Itunes and now it won't recognize my Ipad touch

I upgraded Itunes about a month ago and since then It does not recognize my Ipod and then I tried to update again and it won't upgrade. The error message says it's on a unavailable network path not found. So I tried to get tech support they told me to delete and start over. I went through my control panel and it gave me the same network error and would not delete the software. I am beyond frazzeled over this. Please help.

Essentially 'b noir' is correct, it will be relating to the .msi file that is, for lack of a better word, screwed. It's a pretty long process in order to cleanly remove and redownload the correct file.
Not really a long process if you can hunt down a copy of the Windows Installer CleanUp utility. If you have that installed and working, then so long as you know which particular msi (or msis) are being complained about, you can get past the issue in most cases pretty quickly. For example, for an itunes.msi message see:
error message that I'm missing iTunes.msi.
There's some additional information in my notes on the bookmark about one possible complication requiring a bit more work. (I'm steadily building the additional info on advanced troubleshooting into bookmarks as I build my public Bookmarks, and eventually tag searches on my Bookmark tags should pull up advanced troubleshooting steps too.)

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Hi
An SMS arriving now appears to come from one contact. Now I am unable delete that chat stream - already carried out hard reboot
Any advise would be great - thanks
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I'm afraid not - a couple of hard reboots and pressing delete has finally emptied the SMS box but it was painful - I suspect there is still a bug there

HT1277 I cannot delete certain messages from mail. The message made 5 copies of the same message and now mail won't quit unless forced

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