HT1277 Since I upgraded to iCloud, I cannot use my mobile me account on my mac

I cannot log into my account after having changed my password on the internet. I tried entering that same password on my computer mail account, but it won't work.

Well, I just found out I have to upgrade to OSX Lion in order to get my mail on my iMac. I mean, I get it if I go to iCloud on my mac, but I cannot get my mail on my Mac mail any longer. As I did research on this issue, I found out that once I moved my mac.account to iCloud, it was only a matter of time before the mac mail would stop working.
All I can say is, I'm glad it only cost $30 to upgrade.
I still think it's unfair though. They should have warned us before we moved to iCloud that this would happen.

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Since I upgraded to Mavericks I cannot play .AVI files in Aperture

Hi, I have about 1 Tera of .AVI videos as referenced files to Aperture libraries that I have spent long time organizing, tagging, and keywording... Since I upgraded to Mavericks I cannot play these videos any longer. I can play them with VLC or DivX but not within Aperture. Is there any way to ask Aperture to use VLC to play the videos? Or to get Quicktime to play them within Aperture? I assume I am not the only one with this problem but haven't found any way to solve it.
Thanks a lot for any hint!

Hi, I have about 1 Tera of .AVI videos as referenced files to Aperture libraries that I have spent long time organizing, tagging, and keywording..
It is probably not a question of avi or mov. AVI is just a container for media with a variaty of codecs. It will depend on the codecs you installed, if Aperture will be able to show these.
What is your Aperture version? Have you upgraded to Aperture 3.5.1? My Aperture version has no problems to show my AVIs. I installed Perian 1.2.3 to have more codecs.

I upgraded to 10.7.4, to upgrade to iCloud. And ever since the upgrade to iCloud, my iCal, Address book, etc. won't sync to my iPhone.

I upgraded to 10.7.4, to upgrade to iCloud. And ever since the upgrade to iCloud, my iCal, Address book, etc. won't sync to my iPhone. My iMAC does sync with my MacBook Pro but not to my iPhone. What do I do? And though my iMac sync to my MacBook Pro, there is a little problem. My iCal shows let's say 9 AM in my iMAC, it shows 8 AM in the MacBook Pro. The scheduling in the iCAL is a bet of a mess eer since of the upgrade.
PLEASE HELP ME SOMEBODY PLEASE!!!

To sync to your iPhone, you need to check iCloud requirements to be sure your iPhone is compatible with iCloud and your iPhone software is up to date.
You also need to make sure iCloud is enabled on the iPhone.
And you need to make sure the iPhone is connected to Wi-Fi in order to sync.
For the time difference, be sure the time settings on each device is the same with time zone and daylight saving time the same setting on each.

HT1349 Since I switch to iCloud, I cannot sent emails from my iPhone. Any quick help? I don't have time to go through the Apple web of "Solutions" thanks in advance! Anyone! Thanks.

Since I switched to iCloud, I cannot sent emails from my iPhone. Any quick help? I don't have time to go through the Apple web of "Solutions" thanks in advance! Anyone! Thanks.

You can't send emails? Do you receive an error message when you try to send them? Have you done ANY troubleshooting on the device at all? If you don't have time to try things yourself, it will almost certainly take longer to try it in here.

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

You can wait for Quicken to update (supposedly in the works) or you can switch to another application such as Quicken Essentials or another application of which there are several you will find at MacUpdate or CNET Downloads.
Otherwise you'll need to return your MBA and buy a slightly older model Mac that still runs Snow Leopard. Lion will not run any PPC-only applications such as Qucken or MS Office 2004.

HT1338 I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode.

Since the upgrade, my Icloud account is picking up a former account name-e mail address I no longer have that address and cannot seem to be able to edit it to change it the password is always wrong, no matter what i try

since the upgrade, my I phone I cloud account is picking up my former e mail address/account name and I cannot access it because it keeps denying the passwords I try I no longer have that e mail address either I can access I cloud and I tunes on my laptop with the correct account name/password,but not my phone the i tunes account works fine on the phone--correct name--just not i cloud i tried changing it from my computer back to the old address then changing it to the new address and verifying by e mail but nothing happened

Hello there, Nana2054.
The following Knowledge Base article provides some great recommendations for resolving your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
This additional article can provide some assistance as well, if you are still getting an error message concering your password for that account:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Since I purchased iphoto '11, I cannot use edit.

I have a "09 MacBook. After upgrading to osx Mountain lion and adding more memory, I upgraded to iphoto '11. Now I cannot use edit because it tries to download the photo again rather than edit mode. Is this common and if so how do I fix it?

Hello coachpam,
Thank you for upgrading to Mountain Lion and iPhoto '11! It sounds like you are trying to edit the photo in the Photo Stream section of iPhoto. You will need to import the photo before you can edit it. If you have already imported it, access the photo in the Events or Photos section on the left to edit it. When you have Photo Stream selected on the left, you are seeing photos on iCloud. The following article has additional information about this:
iPhoto '11: Edit photos from your photo stream
http://support.apple.com/kb/PH2713
Best,
Sheila M.

Deleted duplicated aliases in iCloud, now cannot use email account.

I have switched to iCloud from MobileMe.
I had 5 emails aliases with MobileMe. Also I was dotMac user before.
Mobile me gave us 5 email aliases before.
When I logged in iCloud.com to check my existing aliases, some of my aliases of email address were duplicated in the list. I deleted duplicated ones.
Now even it show in my aliases list, those ones I have delete the duplicated aliases I cannot use. If someone try to send me email, "the ricipient was rejected by server because the user unknown"
I cannot delete and create again because now only 3 aliases can have.
It still say the list I have those aliases but cannot use, what can I do?
I need those email address which very important.
I think duplicated ones were dot mac one with @mac.com and @me.com 2 together one of those 2 mail accounts line and me.com ones say only @me.com ones.
Because one from dotmac data and other from mobile me data, deleted those server think no longer there.
I am sure some guys did same as me.
Please Anyone could you help?
If I have to contact to Apple which number or email is best?
Thank you.

Oh, was that solved already?
What's the issue with Bing? If it's showing up on new tabs... Here's how you can change your new tab page:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''newtab''' and pause while the list is filtered
(3) Double-click the '''browser.newtab.url''' preference and enter your preferred page:
* ''Page thumbnails (default)'' => about:newtab
* ''Blank tab'' => about:blank
* ''Built-in Firefox home page'' => about:home
* ''Any other page'' => full URL to the page
Press Ctrl+t to open a new tab and verify that it worked. Fixed?
If problems persist, some potential diagnoses and remedies:
''If Firefox won't let you edit this setting:'' you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel.
''If Firefox lets you save your change but ignores it:'' one of your extensions may be overriding it. You can review, disable, and/or remove extensions on the add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then cast a critical eye over the list on the right and disable (or remove) anything unknown.
''If the change works during your session, but at the next startup is back to the unwanted page:'' you might have a user.js file in your personal Firefox settings folder (your Firefox profile folder). This article describes how to track down and remove the file: [[How to fix preferences that won't save]].
Any luck?

Which mobileme account do I upgrade to iCloud first? Master or email only account.

Hi. I have two mobileme accounts that have not been upgraded to iCloud yet.
The first is the master account that I use and the second is an email only account that my father uses which is attached to my master account.
I would like to upgrade both to iCloud but I have received conflicting advice from a couple of Apple stores I have sought advice from. (A couple of Apple employees said do the master account first, the other two said to do the email only first!).
Does it matter in which order I upgrade these accounts to iCloud? ie. should or upgrade the Master account first or the email only account?
Or doesn't it matter !!!
Thanks in advance for your help.

The OP is asking about upgrading MobileMe, rather than the setting up of iCloud. Though it shouldn't make any difference, I would advise carrying out the migration of the email-only account first, then the master account.
After that, whichever one it is that is wanted as the primary account needs to be entered in System Preferences>iCloud. And of course his father, who uses the email-only account, may have his own user account and can set up the ex-email-only account as a primary account there.

Safari version 5.0 message"Cannot use this version w/this version of Mac"?

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Carolyn, thanks for being there, I have just kind of been messing around looking into different things, that's my way of learing all this computer stuff, and then actually realized that I had been trying to open an old version of my Safari and not my updated 5.0.
I'm sure I will need you in the future so don't go any where LOL Thanks Deb

Since the debut of iCloud, I cannot add spouse, child etc... data to the address book. Anyone have a clue how to get it back??

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I copied this from an extremely knowledgable iTunes for Windows user in another discussion. Maybe this will help.
In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
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CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit (iTunes) > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit(iTunes) > Preferences > General and untick Use custom colours for open albums, movies, etc.
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Since upgrading to IOS 6 I cannot control the music from my car stereo, nor are the artist, song, or album names no longer displayed. Worked with IOS 5.

Do you drive a BMW? If so, my friend has the same problem. It is a problem with your car's software, probably, not the iPhone.

Since I upgraded to Mavericks I cannot play DVD's using my projector.

Hello, I have a Mac Air, and use an external DVD player, it works unless I plug the projector in at the same time.
The DVD player and the projector worked together just fine with Mountain Lion. What is the problem?
I'm assuming it's Mavericks...
The DVD player is connected via USB and the projector is connected via thunderbolt.
Thanks for any help.

Found this!
In Preferences System : Monitor, if i select « Optimisé pour Epson PJ » (my OS is in french), then, my computer's screen resolution changes (in gets narrower, with black stripes on both sides) but not the resolution of the projector.
I found that when using this configuration, the window of the movie - in DVD Player - does not disappear.
Hope it helps!

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*[[/questions/940871]]
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HT1277 Since I upgraded to iCloud, I cannot use my mobile me account on my mac

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