HT1296 Erase and sync help!

i want to start syncing my iphone to my laptop instead, if i go 'erase and sync' will that erase all iphone content like messages and contacts and so on? and if i do press erase and sync can i restore from backup afterwards

Hello, Welcome to discussions.
Couple quick tips
-Reboot computer
-Ensure when you connect the iPhone that you connect to a USB 2.0 Port if at all possible. Some of these ports will be located on the back of a desktop machine, othertimes in the front.
-If you are connecting the iPhone via a USB connection built into a keyboard or USB hub. Try using any other port on the computer and or disconnect any un-needed USB devices at the time of sync.
-Make sure you have downloaded and installed latest version of iTunes
http://www.apple.com/itunes/download/
-Make sure you are using the iPhone USB Cable. If you are using one from another manufacture see if you can use the original iPhone USB cable or borrow another iPhone cable to ensure your cable properly works.
-Uninstall Apple Software and Reinstall
http://support.apple.com/kb/HT1925

Similar Messages

  • Help with erasing and syncing please - what will be erased?

    I have somehow created a 2nd itunes account and my iphone won't sync with the first one. It is syncing with the 2nd one however I cannot add new music - if I try on the 2nd one I get a message asking if I want to erase this iphone and sync with this itunes library.  Below this is a warning that erasing and syncing will replace the contenst of this iphone with the contents of this itunes library.  What exactly will be erased?  If it's just the music and photos then I won't mind - my phone is new and not got much on it.  However I don't want to lose all my apps and contacts information.  I know I can back it all up but I am not very knowledgable about all this - I am new to itunes and iphones just last month!  Any advice gratefully recieved - thank-you! 

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  • TS4062 my old laptop died.  i want to sync with new one.  itunes says it will erase and sync onlnew.. i dont want to lose stuff from old computer. help?

    my old laptop died.  i want to sync with new one.  itunes says it will erase and sync onlnew.. i dont want to lose stuff from old computer. help?

    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

  • HT1296 was using my daughters itunes account and now have my own. If I "erase and sync" will I lose my data from my purchased games? I have transferred apps and backed up to my computer.

    was using my daughters itunes account and now have my own. If I "erase and sync" will I lose my data from my purchased games? I have transferred apps and backed up to my computer.

    One computer iTunes can support multiple Apple IDs.  One iPod can also support multiple IDs.  Don't do an "erase and sync."  Simply add your Apple ID to the computer's iTunes and to the iPod.  The only nuisance is app updating, especially if you do the updates from the computer, rather than from the iPod.

  • I have itunes on old dell desktop and older ipod, bot Macbook air...when i plugged ipod into air to try to put music library on the Air itunes, i got a erase and sync message....will this put my itunes library on my new air?  thank you in advance!

    I have an old dell desktop and an older ipod with my itunes library....the dell desktop is not functioning as well and have not been able to sync a newer ipod to the library .....i now have a newer Macbook air....i would like to put my library on my Air i tunes....when i attached the ipod to the air to try to sync the ipod library onto the air itunes i received a message that said i was synced with another library and that if i wanted to sync with this library i would need to "erase and sync" ....got spooked as i dont want to lose the library/ or the music....question ----will this procedure put my existing library (which is all on my older ipod) onto my Macbook air itunes?...any help would be greatly appreciated...thank you in advance...

    No, it will sync the ipod to the content of the MBA which presumably has nothing on it (= erasing content of iPod and replacing it with nothing).
    Ideally:
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    do not confuse moving your whole folder and library with moving just media files as in
    iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
    Quick answer if you let iTunes manage your music:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option key held down and guide it to the new location of the library.
    Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
    Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html
    if you absolutely must use the iPod:
    Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Commercial software utility for transferring songs from i-device to Mac - http://www.fadingred.com/senuti/
    http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store

  • How do I save songs from old version of iTunes that I have on my iPod, as new verson is asking me to erase and sync before I can do ANYTHNG, and I don't want to lose my music!

    Hi everyone,
    Can anyone help?! Pleeeeease
    I have recently bought a new computer (new operating system Windows 7) and downloaded the new iTunes. When I tried to add a new song to my iPod shuffle, it said I had to ERASE and SYNC my iPod to the 'new' iTunes, and there seems to be no way around it. I DON'T repeat DON'T want to lose all my music on my iPod, as I no longer have that music/my old laptop with music on, and there are so many songs on it that it would take like forever to re-download EVRYTHING.
    I tried saving playlist on in iTunes, but it only saves it as a Read only file, there are no MP3's in there.
    I'm tearing my hair out over this!
    Any ideas?
    Thanks,
    Kitty

    How you delete content from your iPod depends on how it is set up to sync with your iTunes library whether that be automatically or manually.
    If it's automatically, you must reconfigure your settings so that the album you wish to remove is no longer configured to sync to your iPod.  For example, if the Sync only checked songs and videos option is enabled from under the iPod's Summary tab, make sure all the tracks for this album do NOT have a tick mark next to them in your iPod.  Then resync your iPod with iTunes.
    Otherwise, if you manually manage your iPod's contents, you must manually remove content from it.  You can do this by plugging your iPod in and clicking the small black triangle next to your iPod from under the Devices section in the left hand pane of iTunes.  This will open up a submenu of content, so go ahead and click on Music. Locate the track or tracks you wish to delete. Highlight them and hit the Delete key or choose Edit -> Delete.
    B-rock

  • I would like to transfer music from my account to my wife`s on the same Mac but different users, i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync"  how can i troublshoot

    I would like to transfer music from my account to my wife`s on the same Mac but different 2 users (hers and mine), i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" all of her stuff when she opens her account which has nothing in it!, how can i send stuff from my i tunes account to hers? same computer different users, how can i trouble shoot please help!!??

    how do i share then? can she upload music if we share it somehow?
    If so how??
    i am also having the same problems now with IPhoto, she has all of her/our pics in my IPhoto library.
    I have told her that now i have bought her the Ipad she would have to log into her user, the only thing is there is no music in her itunes account nor photos in her I Photo library, i have spent all day trying to find a way to "share" but no luck,
    Please help i`m going mad!
    Surely we could just share these...?
    I need step by step instructions please someone send me a link on "how to share pics and music!"

  • Windows 7 computer shut down and restarted - no memory of iTunes or other files. I want to sync my iPod 4th Gen. to the computer, but it offers erase-and-sync. Now what?

    In a nutshell, the family computer, a Compaq Desktop Windows 7, has been in our family since November 2010-ish. We moved last summer, and nothing happened to it. A couple of weeks ago, the desktop had a whole "recovery-restart-etc" dilemna and no it's like new - no memory of the past files. I had iTunes (7 or 9), for only me, the only iTouch 4th generation user in the house. Basically no other Apple products. Now that I want to fix the computer (restore old photos and applications, etc) as well as move my music to the desktop itself, iTunes tells me I must update my iOS 4....? (never updated the iOS thing) So I try to do so, and iTunes tells me I have to transfer my music files to the library. Fine. I try, and since the iTouch has a previous history with the previous iTunes library BEFORE the major shutdown, it tells me to erase and sync my data! I don't want to lose all my music and repay for it, and I may be smart, but I'm not at the Genius Bar, am I? So can somebody help me? Please? Thank you in advance.

    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - For other music yu will need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - If you have photos synced to the iPod you will need a pair program like TouchCopy or PhoneView. They also do music
    - The connect the iPod to the computer and make a backup by right clicking on the iPOd under Devices in iTunes and select Back Up
    - Restore the iPod from that backup. The will also update the iOS on the iPod.

  • I shop for for apps on my ipod touch and when i plug my ipod into itunes and it says erase and sync what does that mean?

    hello all,
    i normally shop on my ipod touch (because frankly i cant be bothered to plug it into itunes then shop! ) to shop for apps and song and etc. and because i have a wall charger in my room theres pratically no need to go the computer! so sometimes when im on the computer i want to use my ipod touch as well so i charge it on the pc.
    well to cut the story short everytime i want to shop on itunes it comes up with this note that says "your ipod is synced with a different pc etc" then it comes up with erase and sync? so my question is what does syn mean? because im worried if i choose ok it would get rid of all my apps
    - someone help me!

    - It means what it says.  Your iPod is synced with a different iTunes library.  To transfer purchases to this computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - If you want to make this computer your syncing computer see ths previous discussion:
    https://discussions.apple.com/thread/3362492?tstart=0

  • If I back up my iPhone, then "Erase and Sync" my iTunes, will everything on my phone be lost even though I backed it up?

    I recently purchased a new Macbook Pro. I am trying to add music onto my iPhone 5 from iTunes, but it isn't working. I read the discussions to manually add music, but when I try, I get this pop up message:
    The iPhone “Miranda’s iPhone” is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library?
    An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library.
    So, I backed up my iPhone to the computer, in hopes that everything on my phone would not get erased. However, I didn't "erase and sync" yet.
    My only concern is that the old iTunes library I had on my old Dell computer was with a different Apple ID, so how does this affect me?
    Will everything on my phone get erased even though I backed up my phone? Why can't I transfer music onto my phone with my new iTunes? I've tried everything. Please help me!
    I don't want to lose all my music from my iPhone. I have like over 600 songs, and the old computer I once used is now broken so I will never be able to get them back.

    Welcome to the Apple Support Communities
    First, if you back up your iPhone in iCloud, you don't need a computer to restore the backup. If you use a different library or PC to sync the device, it will be erased automatically, so you have to copy the iTunes library from the computer that you use to sync the device in order to keep all your data on the phone. The answer is that it won't transfer the library to the new computer: copying the iTunes library to the new PC is enough

  • HT1202 I get how you can transfer purchases from a device to computer but what about the hundreds of songs on my iPad that were from CDs and non purchased? How can you move them from iPAd to computer if it wants to erase and sync?

    I am needing to transfer ALL content, not just purchased, to new computer and it wants to erase and sync because device is associated with another Library. Please help!

    What was the source to get that content onto the iPad?
    There has to be a middleman to get from CD to iPad - use
    backup of that to get content to new computer.

  • Every time i plug my iphone into computer it wants to erase and sync

    iphone was originally linked to my laptop... however i never transferred anything from the laptop to the iphone.  i now want to use my desktop to transfer music.  so i plug in the iphone, click the checkmark next to sync music. it says that the iphone is currently synced to another library and do i want to erase and sync?  so i erase and sync and pick the music i want and transfer it to my phone.  I unplug the phone, plug it back in again. in itunes it shows the music sync as unchecked... so i click the box to sync music and it says its associated with another library and it needs to erase and sync.
    i have done this 4 times now. and everytime it wants me to erase and sync even though i just did it on the same computer with the same i phone 3 times in a row.  i don't get it, why won't itunes/iphone sync with the new itunes library on my desktop??? what can i do to fix this issue?
    i'm using newest itunes 11 on windows 8.1 computer.  the computer has not been authorized... does this make a difference as to why the sync won't stick?
    BTW i also hate how apple makes you sync your phone, android is so much easier to just plug the phone in and transfer your music/videos manually.  never have a problem doing that.  Only when apple tries to make it so easy it gets way more complicated than it needs to be!

    Hi joy145,
    If you are having issues syncing and would like to manually manage your content, you may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    If you are still having issues or continually prompted to erase and sync, you may want to try restoring your iPhone to factory settings before moving your data over (either via syncing or manually):
    Apple Support: Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    (Note: Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.)
    Regards,
    - Brenden

  • I want to be able to sync my iPhone 5 to my new iTunes library (new computer) and erase old music. When I connect my iPhone I have no option to "erase and sync."

    So I have the iPhone 5. My old computer crashed so I ended up purchasing a new computer and re-installing and downloading all my old music and new music.
    When I connect my iPhone to my new computer I can sync music but the old music still remains on my iPhone as well as the new music.
    There's a lot on the phone that I don't want anymore but I can't seem to figure out how to erase it.
    I don't want to restore the iPhone so I don't lose all my old messages and so forth.
    I have all of the latest updates for the iPhone and well as iTunes.
    If anyone has any answers to help that would be awesome!
    Thanks.
    - Jordan

    Hey there,
    It sounds like you are not getting the prompt to erase and sync your device. This indicates to me that Manual Syncing was enabled on the original iTunes Library, and becuase of that it is also now enabled on your new computer.
    This is changable in the Summary tab of iTunes when you have your device selected, and this article will help you do that:
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    Configure iPhone, iPad, or iPod for manual management
    To manually manage the content, follow these instructions:
    Connect the device to your computer.
    Open iTunes.
    Select your iPhone, iPad, or iPod. If your device isn't visible in the upper right corner of the screen, choose Library.
    Click the Summary tab and select "Manually manage music and videos."
    Click Apply.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT1848 There is no "transfer purchases" button when I try to do this! My only option is to erase and sync... How do I transfer the music from my iphone without erasing it??

    There is no "transfer purchases" button when I try to do this! My only option is to erase and sync... How do I transfer the music from my iphone without erasing it??

    - You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
    Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
    - If y wnat to switch syncing libraries/computer see:
    go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    If all the synced media like music is in the iTunes library of the second computer it is very easy.

  • Erase and sync issues (backup/restore)

    Hello.
    I have an issue with the backup/restore with my iPhone.
    Sometimes, it is difficult to find an answer that fits your problem exactly on the forum!  Lots of good stuff though!
    This post will be little longer than normal, but I need to get all the facts on the table.
    I'll try to keep this brief.  Please hear me out!
    From another post ...
    https://discussions.apple.com/message/12273122
    Kwopau stated ...
    if you do a restore, you only have 2 options, Restore as new, meaning nothing will go on it
    and you will just have to start fresh and no contacts will go in there.
    The other option is "Restore from Back up _______" it will completely restore your phone
    from your last back up and everything will be on there.
    End of quote ...
    Here is my situation.
    I have a 3g 16GB iPhone.
    I am still running IOS 3 (not IOS 4).
    I do not use sync.  I  manually manage the music and books with iTunes.
    I have an HP laptop.
    A while ago, I had to completely rebuild the computer.
    The computer has a new computer and user name (I don't know if this matters in iTune/iPhone matchup)?
    I have not been able to connect the iPhone since then.
    Let me rephrase that.
    I can connect with iTunes.  I can see all that is on the iPhone.
    When I try to add or delete music or books on the iPhone with iTunes or set the manually manage check box, I get the following message ...
    The iPhone "myname's iPhone" is synced with another iTunes library.
    Do you want to erase this iPhone and sync with the this iTunes library.
    Most commands appear to be grayed  out,  I can't add or delete anything.
    I do not have anything in current  iTunes library at the moment. 
    My fear is this.
    If I do the erase and sync as suggested  (iPhone message above) to the iPhone and then use the new iTunes library,  will I be able to use the backup (I just created) to restore to the iPhone that I just reset?
    If so, will it have contacts and all the other stuff?
    I can afford to lose the music and books, and perhaps the apps on the iPhone.
    I cannot afford to lose my contact list.
    I need to find another way to backup the contact list, Outlook, etc?
    If there other posts relative to this, please point me to them.
    I am afraid to pull the trigger for fear that iTunes will not recognize the iPhone after the erase and sync and then not allow me to restore.
    Perhaps someone can put my mind at ease and convince me that it will all be good if I proceed!
    Thanks for you time and help in this matter ...
    Bob

    Do you know how to transfer purchases? Connect the iPad to the PC and launch iTunes. Click on the iPad nema on the left side of the iTunes window to select it. Then go to File>Transfer Purchases. That should put all of your purchased iPad content into the iTunes library on the PC.
    Here are instructions in a very short, easy to follow article.
    Transfer iTunes Library to a new computer
    This discussion will be helpful to show you how to make the PC work wTunes from the iPad.
    https://discussions.apple.com/thread/3305461
    This is the discussion from which I borrowed the some of the text in my post from the discussion above.
    https://discussions.apple.com/message/11527071#11527071
    What puzzles me is that if you had updated with the PC, I would have thought that you would have backed up and synced with that PC as well, but read the articles and instructions and post back with questions.
    You can email the pdf files to the iPad, or use iOS file sharing, and open and save them in iBooks or another pdf reader app, but start with getting your stuff onto the PC.

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