HT1296 Help! I failed to back up the data on my iphone 4 16gb using iTunes Version 11.01. The error message read that the back up was corrupt. I am suppose to delete the back up. Can someone help me? I urgently need to back up the data!:\
Hi guys!
I really need help. I tried to back up the data on my iphone 4 on the iTunes version 11.01 but failed.
The error message read : the backup was corrupt or not compatible with iPhone. can anyone advise me on this,
as I urgently need to back up my phone in anticipation for my iPhone 5.
Greatly appreciated!
this usally happens when the backup you tool was from an old ios version. Two options that you can try is
1. Delete the back up by going to edit> preferences> devices & delete back up on itunes & try backing up again
2. Update the ios software of the iphone4 & then take a back up. then try restoring
Taz
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