HT1296 i am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?
I am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
Similar Messages
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Can anyone help? I now cannot even open the ipad as it doesn't go beyond this logo.
The image means that the iPad has gone into recovery mode, it needs to be reset by connecting it to a computer's iTunes.
When you connect the iPad to your computer, does your computer's iTunes not recognise that an iPad in recovery mode has been connected to it ? That should let you reset the iPad back to factory defaults, and you can then restore to your backup or just resync your content to it.
If your computer's iTunes isn't recognising the iPad then you have an up-to-date version of iTunes installed ? These troubleshooting pages for a device not recognised in iTunes might help :
PC : iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Mac : If you don't see your connected device in iTunes for Mac - Apple Support -
I want to know if in New York apple stores have Macs with spanish keyboard
I live in Spain and I will go to New York this summer, I want to buy a Macbook pro, and in new york are cheaper, my question is if in new york apple stores have computers with spanish keyboard, and if I can buy it at the moment.
ThanksYeah, but if I buy the mac in the US is legal, and I want to know if there is any way to ask or get a mac with Spanish keyboard to be sent to the store I go, or if they could send me the mac to the hotel where I resides if I buy it online
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I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad and tried again with no success. Any help would be appreciated
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Got a new mac today, I created my iCloud account (and therfore my Apple ID?) I tried to set up my iTunes and download updates, and it says i need to review my account, then I had to edit my Apple ID details, but said my email address was invalid???
From the information that you have provided, it sounds like your Apple ID has been disabled. You can read this to see how you can troubleshoot that issue.
Apple ID is Disabled - Apple Club - Google Sites
You can try signing out of your ID on the iPad and sign in with his ID and see if that works.
Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Then sign in with your husband's newly created ID. -
I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.
The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
hi i am selling my ipad and have erased all content and reset it and now when i switch it on it just shows itunes logo is this correct?
start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414 -
i have a game in the game center(clash of clans) and i have more than one apple mobile on the same account and i dont know how to delete the game(clash of clans) from the game center.
Hello ayhamnaser,
Thank you for using Apple Support Communities.
For more information, take a look at:
Using Game Center
http://support.apple.com/kb/ht4314
If in Game Center > Me > Games > my iOS Games > swipe to the left on the game > Remove.
Have a nice day,
Mario -
Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!
For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i want to erase all content and settings from my old ipad and was wondering if the same content will be lost on my iphone and new ipad. all under same apple id
No. Your other devices will be unaffected.
Just tap Settings -> General -> Reset -> Erase all content and settings. -
i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?
When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes. -
In order to erase all content it says enter restrictions pass code I don't know what that is or have one
If your iPhone is connected to a company Exchange server or otherwise managed by them, they can set and enforce restrictions and set a passcode to keep employees from changing them. If this might apply to you, talk to your company's IT department.
Regards. -
erased all contents and settings on iphone now have a black screen with apple logo help how can i restore
Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Reset, restore, Service.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
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