HT1296 i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

Hi glomp,
From the information provided, it sounds like your device may not be fully recognized by iTunes. Here are two articles (depending on your computer's operating system) for troubleshooting this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a good one,
- Ari

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HT1349 Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim

Trying to load a .vob file into iMovie11 but get an error message that the file format is not compatible

can quick time convert this file or do i need additional software?

You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://store.apple.com/us/product/D2187Z/A/quicktime-mpeg-2-playback-component-f or-mac-os-x
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it. See this:
http://support.apple.com/kb/HT3381
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

I'm trying to rip a CD to iTunes and am getting an error message that I don't have privleges to make changes to the songs. Suggestions on how to fix?

I'm trying to rip a CD to iTunes and am getting an error message that I don't have privileges to make changes to the song. Suggestions on how to fix the problem?

Hey mprangle,
Thanks for the question. The following resources may help to resolve your issue:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

HT204053 I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

Ken.Lloyd wrote:
Sorry for the delay. System preferences icloud is not an option for me. Syst preferences mobileme is
The minimum requirement for iCloud is Lion 10.7.2 - earlier systems don't show the iCloud preference pane. If you want to use iCloud you will have to upgrade to Lion or Mountain Lion (assuming your computer meets their requirements) but even so you won't be able to publish web pages to iCloud because it does not provide web hosting. This page examines that situation in more detail:
http://rfwilmut.net/missing2

I have tried to load iTunes Match onto my computer but it tells me I have reached my 5 limit. I do not have 5 items however I did have one of them stolen. Please can anyone help me to find out what is being counted as my 5

Please can you help me?
I have tried to load iTunes Match onto my mac Pro but it tells me I have reached my 5 limit. I do not have 5 items with iTunes match on them so I am confused.
I have two iMacs a phone and iPod and want to put match onto my pro. Is there anywhere I can go to see which items are actually on there?
We had a burglary last year and did have an iMac taken is it possible I can see if that is one of the 5 and if so how and where do I look and how can I remove it?
I will be so grateful if anyone can please help me.
Many thanks Helen

In your Itunes account.

TS3212 I just purchased a new iphone 4s and I am trying to load some music from my itues. I am getting a message that says not enough space. I checked my phone and it shows i have 5.1G available. do you know how to fix this problem?

I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?

Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
          - If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
          - Select the iOS device from the iTunes window and click the Summary tab.
          - Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
          - Click Apply to sync the changes to the device.
          - Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M.

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See http://kb.mozillazine.org/Unable_to_save_or_download_files

When I try to set up Icloud control panel in Windows Vista, I get "your setup couldn't be started because the Icloud server stopped responding. I've tried loads of fixes suggested on the net but none worked. Can anyone help me please?

When I try to set up Icloud control panel in Windows Vista, I get "your setup couldn't be started because the Icloud server stopped responding. I've tried loads of fixes suggested on the net but none worked. Can anyone help me please?

Hello, ksb2.
Thank you for visiting Apple Support Communities.
We are investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
Cheers,
Jason H.

I am trying to load iTunes and keep getting a error 126 and reinstall program. I have uninstalled and reinstalled twice and keep getting the same error message. How can this be resolved.

I am trying to load iTunes and keep getting a error 126 and reinstall program. I have uninstalled and reinstalled twice and keep getting the same error message. How can this be resolved?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

Hello amber3379,
I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with this issue.
I would first suggest trying the system diagnostic option "F2" when starting the computer. This will allow you to test the hard drive, memory, and run a start up test.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and geong straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and going straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. iTune out??

Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. And, of course, on startup, a window opens with the error and tells me find QTMovie.dll and delete it because this may be the source of the hangup. Also, in trying to delete iTunes, I get the additional message that I must get approval from the System Administrator to take this action. I am the System Administrator.
Any ideas would be welcomed.
Thank you.
James
<E-mail Edited by Host>

Thank you for asking this question. I'm having the same issues.
Liz

HT1296 i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

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