HT1296 i gave my iphone 5 to fix, my screen was broken, now i got it back but i cant use it cuz its disabled and ive tried to open it thru itunes and zero results.it just tells me that i have to enter password on the phone but i cant cuz its blocked

i need some help, im trying to get my iphone open but nothing seems to work, my itunes just asking me to enter passcode on the phone and i cant and it doesnt let me do it on itunes so im stuck.

Try this: place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

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One of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures

one of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures and he has shared most of my pictures and the find my phone says it will erase the phone once it will be contact to the internet
what about if he didn't? what to do pls I need to lock the phone as soon as possible am living in saudi arabia and we dont have apple store here to support me I need to contact anyone in apple store so I can give him the serial numbere and IMEI so they lock the phone with out waiting him to contact to the internet
I made a report but the problem is it was stolen from of my best friends and I dont know which one we were 4 persons in my house so I dont know which one exactly but it seems I was unlucky to chose them as best friends and trusted them for 2 years and now he's shairing my privte pictures which has dameged my life and if the goverment saw my pictures they will but me in jail for those pictures which is noraml gay pictures but our country difficutl pls any one help me

What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

I have Adobe Reader XI and I tried to open a document download and a box appeared stating it was a password protected document ant requested a password. Were and how do I one?

I have Adobe Reader XI and I tried to open a document download and a box appeared stating it was a password protected document ant requested a password. Were and how do I one?

Hi noswam123,
If a PDF file is password protected, the only way to open that document is with the password. You will have to get that password from the person who created the PDF.
Best,
Sara

My iPhone 5 was stolen and ever since has been showing offline in the 'find my iPhone app' this has been showing since the theft does this mean that they have failed to get into the phone and it has been switched off

My sons iPhone 5 was stolen out of his blazer pocket while in a games lesson, this was last period and on return to get changed find that someone from his class had stolen his phone from his zipped pocket. Straight away I went onto the find my iPhone on my phone and it has been showing offline since the phone was stolen. The phone had a password set on it and I have notified the police, school and also our carrier. The phone has been offline now for 32 hours, would this mean they have been unable to access the phone and switched it off? Is it possible for the phone to be jail broken while this password has been set. I am most angry that this has happened and the changing rooms are always locked while the lessons take place, so this is someone within my sons class that has stolen the phone. Being a Friday And last lesson the phone is long gone now but I'm hoping with the security measures we have put in place with the pass code etc.... That they won't be able to unlock the phone to use it. The phone was only 2 days old as my son had only just upgraded :(

All you may infer is the device hasn't been turned on where it can connect to Wi-Fi.
The phone may be jailbroken if there is no lock passcode to prevent access. However, the phone can be completely erased and restored as new. In this case you will have no ability to locate it or prevent it from being jailbroken.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

My Mac has stopped receiving mail. Mail is still coming through to my iPhone and my wife's iPad but is not appearing on my mac. I have mail from today on the phone but nothing newer than 18 Feb on the Mac. I have not touched any settings. Can anyone adv

My Mac has stopped receiving mail. I have a mac.com address. Mail is still coming through to my iphone and my wife's ipad but nothing is coming through to my imac.I have mail from half an hour ago on the phone but nothing newer than 18 Feb on the mac. Everythng was working fine until recently and I have not touched any settings! Can anyone help?

So I tried something else recently and it seems to have fixed the issue. My mail is now getting new mail again and refreshing after waking from sleep without having to restart mail. Give it a try and hopefully it will help you too.
First, make sure your Mailbox List is visible (Shift + Control + M). Then select all of your inboxes, mailboxes, and folders (not just the root folder for nested folders, make sure to select them all). Then under the "Mailbox" menu, select "Rebuild."
It may take a while to rebuild them all if you have a lot, but like I said it seems to have done the trick for me. I hope that proves to be more of a long-term solution.

My sons ipod says disavled for 22,807,916 min and will not allow me to restore what do i do? it says on the computer that we have to enter password but it will not even show the slide to unlock part. and he does no know the password.

my sons ipod says disabled for 22,807,916 min and will not allow me to restore it. on the computer is says that i have to enter his password but the slid to unlock is not even of the screen, HELP!!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have selected calendars on my iPhone and macbook to synch with icloud. This works if I enter items on the phone, but not if they are entered on the macbook. Any suggestions why this is happening and how to fix it?

I have selected calendars on my iphone and macbook to synch using icloud. If I enter an item on the iphone, it appears on the macbook calendar but not the other way round. Any suggestions why this is happening and how to fix it?

Dartiesdad wrote:
Hmmmm Snow Leopard and iCloud.... not usually workable but here is an article that might be helpful.
http://reviews.cnet.com/8301-13727_7-57511534-263/how-to-set-up-icloud-services- in-snow-leopard/
10.7.5 is not Snow Leopard so we have to wait and see, the answers to the question I asked will define what it really is.

Why does Firefox sometimes still tell me that I have cache to clear in the Advanced tab of the Options menu after I completely clear it using Clear Recent History?

I always have the time range in the Clear Recent History window set to "Everything", too.

While I didn't know about the about:cache page, it doesn't help me understand why Firefox is doing this, and how to fix it. Also, as I said in my question, I already knew about the cache information in the Advanced tab of the Options menu. I was trying to imply that I sometimes have to clear it using both the Clear Recent History feature and in the Advanced tab of the Options menu, because using Clear Recent History doesn't delete it all.

I am unable to use FaceTime. This is anew problem. I keep getting the message that I have FaceTime turned off in the settings but I don't. Can anyone suggest a solution?

Am unable to use FaceTime. I was using it previously. I am getting the message that is turned off under settings. It is not turned off. Any suggestions

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

My iPhone 4S randomly loses contacts, even if I have re-entered them into the phone. Tonight 12 of the contacts I text to are no longer in my address book. Their text window just shows their phone number. I need help.

I need help with this problem, is there a solution?

Mine continue to do the same thing. I have stopped my contacts from syncing with icloud (not that they were anyways) and re-entered a bunch. 5 minutes later some are missing phone numbers or are completely missing altogether. What is causing this and how can I stop it??

I heard that if you file share with someone on accident, they can gain access to your mac if they know the password to your mac. Could someone who I accidentally file shared with login to my mac if I did not have an admin password at the time?

I know it was stupid to not have a computer password at the time, but I now do. Could this be possible?

Welcome to Apple Support Communities
This would only happen if you choose the whole hard drive as a shared folder, and it's not. By default, OS X only sets up File Sharing in order to share files through the Public folder. You can see which folders are being shared in System Preferences > Sharing > File Sharing.
If the whole hard drive is selected as a shared folder, remove it because they can access to all your files without any password. Apart from that, there's no risk, as they can't see any other folder than the ones you chose in System Preferences > Sharing

TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try

I have keynotes on my iPad2 and keynotes remote on my iPhone 3GS and I have them both connected to the Bluetooth but my iPad states that there's no connection between them how do I fix this

I have keynotes on my iPad2 and keynotes remote on my iPhone 3GS and I have them both connected to the Bluetooth but my iPad states that there's no connection between them to use the keynote remote how do I fix this?

Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete.

HT1296 i gave my iphone 5 to fix, my screen was broken, now i got it back but i cant use it cuz its disabled and ive tried to open it thru itunes and zero results.it just tells me that i have to enter password on the phone but i cant cuz its blocked

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