HT1296 i tune does not recognize my iPhone 5
my device is not showing up in itunes I have the latest and I have uninstalled and re
what do i do now
Hello Teribrott,
We've an article that can help get iTunes and your iPhone back on speaking terms.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
Similar Messages
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The i Tune does not recognize my iPhone
The I tune does not recognize the Iphone. I restarted my iphone anf my compter. remove and install I tune. Nothing helped
You are trying to download "iTunes" to your iPhone?
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My i tunes does not recognize the Iphone
My itunes on the pc will not recognize the iphone. It has worked in the past but now now.
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
Windows 8.1 does not recognize my iphone.
windows 8.1 does not recognize my iphone.
Hi kathyt8952 ,
Would you please share us more details of the issue ?
Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
We can take the following steps to have a check .
1.Open "run" from the start menu, and run "services.msc".
2.Search "Apple Mobile Device".
3.On "status" column right click and then click on "Properties"
4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
6.At the bottom of the properties window click "apply".
If the issue persists, we can refer to the following link to have a troubleshoot :
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
We may also need to ask for help from the Apple Forum .They may have some good advices for you .
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Vista does not recognize my iPhone / Not charging
Two problems:
1. Extemely slow charging:
- I've had my iPhone plugged in to the wall all night. The battery meter only shows 20% power.
- When charging from my computer or the mains, the charge icon does not appear.
- I've tried charging off my laptop, desktop and the mains.
- I've tried using the cradle and just the usb cable by itself.
2. Widows does not recognize my iPhone:
- I have Vista 32bit
- I have tried multiple USB ports, all of which work with other devices
- I have uninstalled and reinstalled iTunes about 10 times now
- I have restarted iPhone and my PC many times now
When I start the machine, this is the sequence of events:
1. I get a message saying:
"Windows needs to install driver software for you Unknown Device"
2. I get a message saying:
"Installing device driver software"
3. I get a message saying:
"Windows couldn't find driver software for your device"
- I click on "check for a solution"
4. Then it tells me:
"Windows Vista does not support midiport device"
PLEASE HELP ME BEFORE I GO COMPLETELY CRAZY!!!
Message was edited by: alc02jThe failure to charge sounds like a defective cable. Check this first.
If you are running 64 bit Vista it will not work with the iPhone.
If you are running 32 bit Vista make sure you have the latest version of iTunes (7.5). The reboot the phone - hold the HOME and SLEEP buttons until an Apple logo appears (about 8 seconds).
Here's a tech note on resolving this type of problem:
http://docs.info.apple.com/article.html?artnum=305716 -
I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx
You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538 -
My iTunes does not recognize my iPhone 4...plz help..!!
Hello Folks,
My iTunes (version 10.5.1.42) does not recognize my iPhone 4. I have tried all the below steps but nothing seems to work.
iTunes un-installed and installed again.
iPhone restarted
Virus protection disabled
Tried diffirent USB connection on my laptop
The same iPhone seems to be working prefectly fine on my friend's laptop. Please help..!!!iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
Itunes does not recognize my Iphone 4. I did a restore on my phone about four months ago.. Does anyone have any suggestions as to what I can try?
try deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info -
Itunes on my Mac 10.4.11 does not recognize my iphone
itunes on my Mac 10.4.11 does not recognize my iphone 4S
also, once I plug in my iphone, it is recognized as a camera, but nothing to do with music.
if i have to upgrade software, how do i do that?You get Mac OS X 10.5 on DVD if you have a PowerPC G4 or G5 Mac, or Mac OS X 10.6 on DVD if you have an Intel Mac. If you're using a G3 Mac, you need a newer computer.
(66587) -
I have installed Itunes on my PC. When I connect my Iphone 4s to my PC itunes does not recognize my Iphone. I just want to transfer music to my Phone from my pC. Made a play list. but no recognation from my PC. any idea??
See Here...
Device Not Recognised
http://support.apple.com/kb/TS1538
And Here
iPhone, iPad, or iPod touch not appearing in iTunes
Also see here...
Syncing with iTunes
http://www.apple.com/support/iphone/syncing/ -
Windows does not recognize my iphone name, but itunes does
This is a reqpost of another forum on diff site, but is the exact same problem i have~
After the IOS5 update~ and and updating two phones on same computer~
I have windows 7 x64bit, and the problem is it does not recognize my iPhone's name anymore.. in itunes it shows the correct name but when ever i look at My Computer listed under portable devices the name is wrong instead of being Louie's iPhone it shows Kim's iPhone (My Fiancees iPhone).. i can still access it and get my pictures and stuff but the name of the device is just wrong.. so im hoping you guys know how to solve this problem.. this only started happening when i installed iOS 5...
so to sum it up..
iTunes... Louie's iPhone
Windows... Kim's iPhone
here are the things I already did but did not work...
... uninstalled everything apple, rebooted and reinstalled.
... restored my iPhone as new 3x and still nothing....
I am at a lost here.. so please help me guys? i know you can solve this coz sinful has never failed me beforeIn Windows 7, it is not possible to change the name by right-clicking and selecting properties! It doesn't work...
The only solution that worked was to search the registry for the incorrect name and adjust it by hand, which strikes me as a pretty ****** solution! Better would be that the Apple USB driver would just use a neutral name like "iPhone". Which makes me wonder what would happen if two iPhones are connected at the same time: how can they be told apart in the "Computer" application? -
when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?
I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!
-
Hi everyone,
my laptop does not recognize my iPhone 3GS as a camera device anymore.
I need to import my photos and videos and don't know how.
The iPhone does charge when I plus it in the USB hub but it does not ask me to import the photos anymore
and it also doesn't show it as a device when I click on the "computer" button where an SD card or an Usb stick would normally be displayed..
I don't know what to doThank you, randers4! I now plugged it directly into the ports of my laptop and it's still not recognized.
Does the app Photosync work for more than a thousand photos or will this take me forever?
Thanks a lot -
I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?
Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.
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