HT1296 my computer no longer sees my iphone 5

My computer no longer shows my iphone 5 as a devise?

Have you tried rebooting your computer?
Have you tried rebooting your iPhone?
USB wired or WiFi?
What version of iOS?
What kind of computer?
What operating system?
What version of iTunes do you have on the computer?
Are you connecting directly to the computer, or to a USB hub (if it's USB)?

Similar Messages

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

Updated iTunes to latest version (10.4.1.10) resulted in computer no longer recognising my iPhone 4. Uninstalled and then reinstalled iTunes, still my iPhone is not detected by iTunes.

Updated iTunes to latest version (10.4.1.10) resulted in computer no longer recognising my iPhone 4. Uninstalled and then reinstalled iTunes, still my iPhone is not detected by iTunes.
Please can anyone help…..

c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT5569 my computer no longer finds my iPhone wirelessly, I can only connect to my phone as a hotspot by connecting with the cable

My computer no longer find my iPhone wirelessly, I can pnly connect to my personal hotspot my using the cable.

There may be something in the following "Troubleshooting Personal Hotspot" that will help: http://support.apple.com/kb/TS2756

As of iOS 8.1.1, iTunes no longer sees my iPhone at all.

I download new music on my computer regularly, and thus, sync my iTunes library to my iPhone regularly. As soon as I updated my iPhone from iOS 8.1 to 8.1.1, iTunes on my computer was no longer able to see my iPhone at all. The first time I tried to sync after updating, I noticed that my iPhone did not appear in iTunes as it always had. I thought I had turned off wifi on the phone, but that was not the case. I have not been able to get iTunes to find my phone via wifi since then. Next, I tried to plug my phone into my computer with an Apple lightning cable. This charged my phone, but my phone still never appeared in iTunes. I get a message on my phone asking me if I 'trust' the computer that the phone is connected to (despite the fact that these two devices have been syncing regularly for about 2 years now). I press 'yes,' and that does nothing. The next time I plug it in, it asks me the same thing again. I have made sure both OSs and iTunes are up to date, and have restarted both devices. Everything else seems to be working fine. It's as if the iOS 8.1.1 update is somehow prohibiting iTunes from recognizing / communicating with my iPhone.
iPhone 5, iOS 8.1.1, never jailbroken
MacBook (13-inch, Aluminum, Late 2008), OS X 10.10, running iTunes 12.0.1.26

I'm having the same problem, but on a Windows 8 computer. I've literally done everything to try to rectify this problem, including uninstalling and reinstalling iTunes on several different occasions, wiping my phone clean, and changing around the drivers several times. I have a feeling it's not iTunes' fault since I can connect my mother's iPhone 6 to the computer just fine. Everything was fine until the 8.1.1 update dropped and now everything's gone wrong.

ITunes 10 (Mac) no longer sees my iPhone 4

iTunes no longer thought it was installed on my computer. I installed it, I re-associated my music, and then I tried to sync my phone, but because I manage music manually, I was getting an error message. I called Applecare to see what the error message meant. After 45 minutes on the phone, we determined that I could sync my phone, and then just restore it to the most recent backup.
Before I did that, I transferred my purchases from the phone to iTunes one more time to be safe. When I had time later, I sat down to begin the sync process.
THat's when iTunes stopped seeing my phone. It connects and I see the little wheel turn, but then it disappears. image capture launches and connects to my phone, and in the iTunes *menu* it sees my phone, just not in the sidebar.
I tried right-clicking on it to start the restore process as soon as it showed up in the sidebar, but that didn't work.
I have updated iTunes.
I have re-installed iTunes (although in Lion you can't delete it completely so all I could do is install it over the existing version of iTunes).
I have gone through all of the checklists in the support section. I have changed the cable, I have changed the USB port, the phone is fully charged.
I spent half an hour on hold yesterday with Applecare and never got through to a tech. In order for me to actually be able to get on the phone with them, it means that I have to use my boyfriend's phone for however long it takes, and he's not always home when I have time to call Apple.
Anyone got any other ideas? Every other document I have found in the KB is for pre-Lion. I cannot find anyone else that this is happening to that is on a Mac and on Lion and on iOS5 and the latest version of iTunes. What am I missing?

Help that came up after I posted had a solution: http://support.apple.com/kb/TS1538

Upgraded my iphone 4s and running 10.6.1 itunes latest version on older mac. My mac no longer sees my iphone

Hi
I am runing older G5 dual on OSX 10.5.8 and have upgraded as far as I can. Just upggraded mu iphone 4s to 6 and now I cannot see it in itunes. Message tell me I need to upgrade my itunes but I can't go any furhter on my Mac.
I am demented, need to back up all my music, contacts and diary, but do I really need to buy a new mac to do that!!!
Please help.
H

iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
http://support.apple.com/kb/DL1575
Regards.

After 8.0.1 to 8.0.2 upgrade, iTunes no longer sees my iPhone..

I'm at a loss. I've done everything listed on the generic help page...
http://support.apple.com/kb/TS1363?viewlocale=en_US
...and I still can't get iTunes to see my iPhone. It worked fine yesterday, but after the iTunes update, I doesn't show up at all. I can see the "Apple iPhone" under cameras in My Computer so I know it's making a connection. I've repaired iTunes. I've uninstalled and reinstalled iTunes. I started and stopped the services. I've restarted my computer, my iPhone. I've tried different USB ports. I've run CCleaner to delete any and all temp crap left behind by anything.
And still nothing works. I'm at a loss, any more suggestions? =(
Message was edited by: Left

Me too, the headache started yesterday for me. i had to switch everything to an older laptop, its slow but will work for now. It's a real headache cause i have xp pro x64(which there is no itunes support!!!) so to get itunes to work on that required google searching to see how to hack/extract x64 installer from itunes and add individual parts seperately from regular itunes 8.0.1 for xp pro 32bit. so it wasnt like i could just update to 8.0.2
Anyhow after much searching and failed attempts i had to start anew on a laptop w/just xp pro had to install office (have to set up calendar, import contacts/erase music to sync on that computer now/calendars/move external music drive to laptop...etc...blah blah blah). inconvenient! all within the last 24 hrs.

My computer no longer recognizes my iPhone... It's not showing in Computer or in iTunes.. Any suggestions?

Really struggling to get my iPhone to connect with my laptop. Tried restarting both devices and still no joy. The phone shows it is charging through the usb port, but no connection to iTunes, and not showing up in My Computer as removable device..
Any suggestions?
Thanks

I found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-)

HT1369 my computer no longer recognises my iPhone 5c when its connected

hi, when i connect my iphone to my pc, itunes no longer recognises that a device is connected and therefore unable to sync, etc.

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2

ITunes no longer "sees" my iPhone 4

I just upgraded iTunes to 11.1.4.62 (latest version) on Windows 8.1. Since doing this, iTunes does not "see" my iPhone 4.
I've tried the following:
- signing out and signing back in to iTunes
- deauthorizing all computers and reauthorizing the PC I'm working on
- uninstalling and reinstalling iTunes
- shutting down and restarting my PC
- shutting down and restarting my iPhone 4
iTunes does not "see" my iPhone automatically or if I launch iTunes and then connect my iPhone.
Any thoughts?
Thank you,
Jeff

Help that came up after I posted had a solution: http://support.apple.com/kb/TS1538

I've just updated my os to 5.1 and iTunes no longer sees my iPhone 4

I've tried all the diagnostics on the support pages. All I'm seeing on the iPhone screen is the USB lead and the iTunes icon. My iPod is syncing perfectly with iTunes but not my iPhone very frustrating. Any suggestions. I've even tried changing usb ports but all I seem to get is a composite device (not even a camera).

try this
for windows: http://support.apple.com/kb/TS1538
for mac: http://support.apple.com/kb/TS1591

HT1925 My computer no longer recognises my iphone and can't be seen on itunes. My ipod works perfectly on the same computer. rebooting my iphone and PC does not fix the problem.

When I connect my iPhone to my PC it is not recognised and iTunes does not open. When I connect my iPod to the same PC everything works perfectly. I conclude that the problem is not on the PC or with iTunes. Switching off and rebooting the iPhone and the PC does not fix the problem. Any suggestions??

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

HELP! Computer no longer sees base station

Hope that somebody can help - I recently changed the password settings on my airport extremem base station and all of a sudden my computer will not recognise that there is a base station in the vicinity - I am using air port admin assistamt. I have rescanned and rescanned to no avail.
Recently I did a hard reset of the base station and, although I can connect to the internet through the wireless connection (the generic apple base station name appears in my lists of networks available) but I cannot get into the admin assistant as the computer does not seem to recognise it. A mac that is runningh 10.3 recognised the base station and I could configure it with admin assistant but no joy with the main mac.
Any help would be great.
Many thanks!
Barnaby

Hi Barnaby,
You can reset the BaseStation's password again and start afresh (see the manual)
Can you ping the BaseStation from the Mac that refuses to see it (from the terminal)?
Message was edited by: fu

Computer no longer sees DVD or Zip drives

Hey there all,
Here's one for you. I have a G4 Gigabit Ethernet that I've upgraded with a Powerlogix 1.4 Ghz processor and an ATI Radeon 9800 Pro. The two drives that came with the computer (the Zip 100 and the DVD-ROM) have stopped working. I can't pinpoint exactly when because for a while I used them only rarely. I do know that they worked after upgrading the chip and I've only just now upgraded the graphics card so I don't think either of those have affected them.
They are still getting power because the light on the Zip comes on at startup (and will sometimes stay on for a loooooooong time though it doesn't make noise and there is no disk inside) and the DVD drive will still open and close. However, neither drive will mount when a disk of any sort is inserted.
I've tried running System Profiler and they don't show up in the lists there either. I checked the ribbon and power cords internally and all the connections SEEM ok. I even just now tried hitting the Cuda button to reset things but that turned up bupkiss.
Any ideas? Any advice? Anyone ever dealt with this before? I 've been shopping around for new drives but before I lay out the cash for that I want to make sure that these aren't saveable. This computer has been an absolute rock for about 6 years and has never had any major problems that I couldn't resolve so I'd hopefully not have to replace it.
Thanks all for your time and consideration, I'd really appreciate any and all help you can offer. Cheers!
G4 Gigabit Ethernet Desktop and 15" G4 Laptop Mac OS X (10.4.9) Mac OS X 10.3.9 on laptop

Hi, RaptorRed67 -
Does the fact that the Zip drive read light comes on at startup and stays on for minutes to hours afterwards bear any clues?
That light is intended to serve as a diesk-being-read indicator. If it stays steady on, that usually means the Zip drive has somehow managed to hang, and needs to be reset. It can also indicate a non-readable disk is lodged inside.
The way to address a disk hung inside is to restart, then immediately press the mouse button, keep it held down for a while. This is a hardware instruction to the Mac to eject all removable media, and operates before any drive has tried to load a disk which may be present.
If the drive itself has hung, which can happen after a non-mountable disk has been ejected, the only way to reset it is to power it off. This means shutting the Mac down - a restart won't do it.
Since you've unplugged that drive, the Mac was probably powered down when you did that. This would indicate there may be something else wrong with the drive, if it is in fact the culprit.
The two drives, optical and Zip, need to be jumpered correctly in order for both to function, just like hard drives. The optical drive should be jumpered as Master, the Zip drive as Slave. It is possible that a jumper fell off.
There may also be something wrong with the controller that serves the bus shared by the two drives. Don't know how to test for that other than to take the machine to an AASP.

HT1296 my computer no longer sees my iphone 5

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