HT1296 My computer with Windows 8.1 will recognize my ipod touch but only sees the pictures not the music and it won't sync.
I have an iPod Touch and when I connect it to my computer it shows up but when I select it only the pictues show up. It does not recognize the music files on my iPod.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Similar Messages
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I have a computer with windows 8, when I plug in IPOD Touch, get message can't download pictures, no music library appears or icon. Any suggestions?
Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod/Ipad/Iphone, so I will try to find a solution to your problem.
Hard Reset: Hold down the Sleep/Wake and Home buttons for at least 10 seconds or until Apple logo appears
Make sure you have Itunes downloaded
Make sure Itunes is the latest version
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704 -
Itunes will recognize to Ipod Touches but not Nano
I use the itunes to for my touch and my daughter's touch. I cannot get it to recognize my wife's Nano. It does work on my oldest daughter's laptop, but no on my PC. I can see the Nano in Windows Explorer.
Apple Discussions didn't help me out one bit, because all of the suggestions, and links were for different questions that had nothing to do with what I posted. So I found a young guy that I work with, and he took my laptop and Ipod Touch, and figured it all out for me and got it working.
-
Brand new computer with Windows 8.1 will not sync to iPod Classic 120G. Windows does not recognize anything but iPod Touch? Is there a simple solution. Diagnostics have run and failed to point to a fix.
Might be worth tearing down the whole iTunes install and starting over...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?
Hi there JMW1973,
You may find the troubleshooting steps in the article below helpful.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W. -
After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
how do i import videos ive take with iphone into my iphoto library. iphoto only shows my pictures not the videos ive taken
Have a look here...
http://support.apple.com/kb/HT4083 -
My new computer with Windows 8.1 will not charge and will not disply playlists
My new computer with Windows 8 will not charge my iPad and iPods. Also iTunes will display the music on the Apple devices but not the playlists
Hey, I may have to if I can't get this one to work!!
I have tried a different USB to no avail. Both cables work on my old Dell so I don't believe they are the issue.
I uninstalled iTunes as directed by Apple Support and reinstalled. Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. -
I recently bought a new laptop with Windows 7, and wanted to transfer my music from my old laptop onto it. Itunes on my new laptop would only let me transfer purchases, and not music that I got from CDs. So, seeing as I didn't have any sort of storage device handy to back up my old itunes library onto, I decided to just transfer my music straight from my ipod touch to my new laptop. I had done this many times before both for myself and for friends, so I was familiar with the process. What you do is you make sure that hidden files can be viewed, and you select "manually manage music..etc" in itunes so your device shows up as its own drive in My Computer. Then you click on that and you should find your music folders. Unfortunately, because my computer recognizes my iPod touch as a digital camera, the folders only had my pictures, and none of my music. I tried to update the driver and change it to usbaapl, the Apple Mobile Device USB driver. However, my device manager keeps saying: "The best driver software is already installed" or something like that. The driver Windows automatically installs is MTP USB device. I've tried uninstalling it but as soon as I plug my ipod back in it just re-installs the wrong driver again. So, is there any fix to this problem or will I just have to go invest in a flash drive to transfer my music?
Startng wth the iPhone and iPod Touch, Apple stopped supportng "disc mode" (and that's why your iPod Touch isn't "Aplle format" or "Windows format"). You access the musc, apps, calendars, etc. through iTunes, and you access the photos through the camera interface.
Windows is not "installing the wrong driver" you are just assuming that the device operates in a way that the newer devices no longer support. There are some 3rd party aps that will allow you to sync music from your iPod to your PC, but I have never used them so I can't tell you how well they work. I do seem to recall that XPlay2 was one of the names that supposedly supported doing that though... -
My ipod will not do anything but show a screen that asks to "connect ipod to computer, use itunes to restore" My computer however will not recognize my ipod at all so there is no way to restore my ipod. I am not skilled in computers but if anyone has a step by step that would be great.
Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Windows 7 doesn't recognize my iPod Touch 4th generation after I upgraded the device to iOS 5.
Has anyone had any success with syncing a 4th generation iPod Touch in Windows 7 64-bit after upgrading the iPod Touch to iOS 5? Up until I upgraded the device's OS I couldn't for the life of me stop iTunes from popping up and trying to sync anytime I simply wanted to charge the iPod, but now after the upgrade I keep getting a system message that the device isn't recognized. Any ideas...?
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I am in need of assistance with syncing photos on my iPod onto my laptop. Had to replace the hardrive on the laptop and I'm unable to get the photos synced from the iPod.
- If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
- If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy. -
I want to share my purchased music on itunes with my daughter's ipod touch, however it seems with the new itunes update, either you can't or don't know how; please help
Nothing has changed in this regard.
What is it exactly that you canot do now, that you could do before? -
An update to my ipod touch failed to install. Somehow the driver failed to install and then somehow the drivers got "lost" I looked all over my system for a driver, windows searched the web for a driver to no avail. I looked on Itunes for updates and my itunes is updated. At a loss for what to do next to try and recover driver....help anyone? thanks
Try
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Then the driver topic of:
iOS: Device not recognized in iTunes for Windows -
I need help with the speed of AirPort Express and ATT DSL.
I just discovered this, and it seems to have solved issues with my Time Capsule.
Open AirPort Utility; select your AirPort Express and choose manual setup.
Click >Wireless
Change Radio Mode to 802.11a/n - 802.11b/g
Click >Wireless Network Options
Change Transmit Power to 50%
Check >Use interference robustness < This step is purely optional. It's worth a shot.
I've been noticing issues with performance of my Time Capsule for a while.
It really started with lack of good range, followed by lousy performance with my iPhone 4 and iPad 2. I was lucky to get 10% of what my speed really is (1.5 Mbps vs. 15.9 Mbps). My iMac was the only thing that seemed unaffected.
I attempted to setup a Sony Media Player (stay away from them- junk!) then a Roku XD in my bedroom only 20' down the hall from the Time Capsule (direct line of sight). Signal kept dropping and performance was lousy for both. I want another new Apple TV for the bedroom, but that TV doesn't have an HDMI port. I ended up running an ethernet cable down the hall... until this morning.
After some digging, I found a forum talking about WiFi performance for iPhones and stumbled upon something kinda basically unrelated, but gave me the idea to dig into AirPort Utility a bit deeper. Changing power to 50% didn't sound logical, but lowering output power was mentioned in the forum. AirPort Utility goes from 100% to 50% then lower. Nothing between 50% and 100%. I'll know more about range later today, but I have a feeling it may be mysteriously improved as well.
Hope it works out for you!
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