HT1296 my iphone does not sync to itunes, need help
have a problem. i got a new iphone 5 and now both my iphone and my wife's iphone 4 do not sync to itunes.. they don't come up on itunes when plugged into my computer. in addition, her calendar is lost on her phone. please help
Hello,
First thing (may sound trivial) is to check you have the latest version of iTunes installed.
http://www.apple.com/itunes/download/
Also, if on a computer running Windows OS, check this article: http://support.apple.com/kb/TS1567
Hope this helps.
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Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
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How to solve this problem that I havei've had a few issues like this.
I've found that it is an issue with items that are already on your phone.
several troubleshoots.
1) uncheck everything from syncing (apps, music, tv shows, movies, podcasts, etc), try to perform a sync, it most likely will work. Then, sync after checking each item individually (check the sync box for videos, then sync, check the sync box for podcasts, then sync, check the sync box for music, then sync, etc). One of two things will happen, 1) you will fix the problem, or 2) you will identify exactly what part of the sync setup is the culprit.
2) if the above doesn't work, I've found that it is likely an issue with files that are on your phone but your phone doesn't exaclty recognize (for example, I had copies of music on my phone that didn't show up in the music app, I went in on itunes and manually deleted those songs from my phone and that fixed the sync). to do this, check the "manually manage music and videos" box at the bottom of "summary" while your phone is connected to itunes. Then, go to the left hand pane in itunes and find your iphone device, click the drop-down arrow that shows all the categories for media on your iphone. Go to the music category in your iphone on itunes and delete all the music that shows up. Try to perform a sync - it likely will work. After this, you can uncheck the manually manage music box and re-sync your phone as normal
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Your music/movies, etc will only be where you put them.
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You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
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HI,
Since upgrading to Yosemite, my iPhone contacts do not sync with my iMac contacts over iCloud.
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Hi, Yes the phone was synced with my old admin account on the same computer there seemed to be problems with that account (recognsing the printer, various glitches etc) so I opened another admin account on the same computer. Made the first account non administration and transfered all my stuff to the new one. Now the iphone wont sync with the new one.
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You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
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Assuming that you have selected to sync all calendars on the Info tab in your iTunes sync settings, and are sure that you have the right default calendar selected on your phone then it should be working. If it were me, I would take MacBook Air and phone to the Apple store and have them take a look at it. They may need to have you reset your sync history, but I would get a second opinion from them before doing that.
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My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?
Lilasil wrote:
The message displayed suggests to return the iPhone to factory settings (which I cannot do).
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(I requested deletion of your duplicate post.) -
Iphone does not appear in itunes. _ALL_ recommended steps were taken to no avail
I'm using windows 7 pro 64-bit, itunes 10.3.1. I have an iphone 3gs running ios v. 4.3.3. All software and drivers are up-to-date on my computer.
When I open itunes and plug in my iphone, itunes hangs for roughly two solid minutes. After which, my iphone does not appear in itunes. The same thing happens if I reverse the order and plug in my iphone before opening itunes.
I have read and followed all and I mean all the instructions in multiple articles on the apple support site to try and resolve the issue, and nothing has fixed the problem. My impression is that this is a bug in the latest itunes release since the problem started after updating to the latest version of itunes and did not occur previously. Nothing else changed with either my computer or my iphone since then. In all other ways, my computer, all USB devices connected to it, and all other software installed on it function perfectly.
Here are the things I have done that DO NOT RESOLVE MY PROBLEM:
- restart apple mobile device service and verify it is configured correctly
- restart ipod service and verify it is configured correctly
- restart my computer
- reset my iphone
- verify that my USB drivers are up-to-date and all USB ports are functioning correctly
- verify that my iphone DOES correctly appear in windows explorer and the device manager
- verify that my security software (norton 360) is updated to the latest version
For the record I am not running any third-party phone software.
Here is the only thing I have found that works, however, it works ONLY for the first time I open itunes afterwards. After syncing ONE TIME, the next time I open itunes, the problem comes back exactly like before.
- completely uninstall, and then reinstall all apple software in precise accordance with instructions given on the support page http://support.apple.com/kb/HT1923
I honestly don't expect anyone to have a solution to this issue, but I will be thrilled if there is one. I am posting primarily to see if anyone else is experiencing the same problem, and hopefully to gain the attention of a developer who can hopefully institute a fix.Sounds like a ruined iTunes install iTunes require a number of services running if an overzealosch firewall or rights settings or "optimisme" program stopped any of those what you exp happens
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Hi My iPhone does not sync with Yahoo Address book. iTunes comes back with an error
"iTunes could not sync with Yahoo Address Book.Because an Internet connection not available"
This make no sense as I am conected to the internet. iTunes can acess the iTunes Store without a problem. I can also access the Web.
Any ideas?I ran into this problem just within the past couple of weeks. I found someting on another discussion group on the net about someone with the same problem. They said that it was because one of their notes was too long.
I looked at my notes and wouldn't you know it, I created a couple of extra long notes a couple of weeks ago! I deleted them and I am able to sync without errors again. I didn't know there was a size limit for a note on the iphone.
PS. I have an iPhone 3GS, iOS 5.1.1, iTunes 10.6.3.25 -
I am running version 4.0. Since the upgrade my iPhone does not sync events back to iCal on my Macbook Pro. It does sync the other way--iCal to iPhone, but I need it to do both. I have looked in all the easy places for an answer. I must be missing something. What can I do.
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1. You are going to be pushing your calendar from ical onto your iphone so you will lose any events that are currently on your iphone but not on ical -- you will need to update ical manually to ensure you don't lose anything important.
2. Scroll down in the info tab in itunes to the Advanced options at the bottom -- where it says replace the information on my iphone and select calendar.
3. Sync, check that your iphone calendar matches your ical calendar
4. Add a new test event to the iphone (the selection you made in advanced should have automatically deselected after you sync'd but check just to make sure)
5. Sync again -- check if your test event was transferred -- i hope you have success!
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