HT1296 My iphone wont sync and all I get is a message saying that the sync session failed to start, any ideas on what I do next?
Pretty much as above, when I plug my iphone in it just comes up with the message saying the sync session failed to start and thats all I can get out of it :/
Any ideas on what I need to do to get my iphone to talk to my itunes again please?
Hi hblower,
As a first step, I would suggest quitting your open apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Then sign out of iTunes:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Restart and/or reset the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Are you running the latest version of iTunes? If not, update the software and try syncing again …
Cheers,
Judy
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