HT1296 My ipod touch has frozen

My old ipod touch has frozen. The touch screen won't respondand itunes is not recognising or syncing it. The sleep button doesn't work so I can't hold it down with the home button. Is ther any other way I can get it working again?

Try as best you can with the bad button.:
- iOS: Not responding or does not turn on
- When it says place the iPod in recovery mode use this program:
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My Ipod touch has frozen while using an app.

    My new Ipod touch has frozen while I was using an app. I can't even turn it off. It has pink and blus stripes on the screen. I don't want to lose all my stuff and haven't yet got a back up on the computer. What should I do?

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. 
    See here for more assistance.
    http://support.apple.com/kb/TS3281
    B-rock

  • HT1414 ipod touch has frozen and wont turn off

    my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch has frozen and i have a screen with blue lines in it what does this mean

    my ipod touch has come up with a white screen with blue lines in it
    what does this mean and how do i fix it the ipod will not turn off can
    someone please help me.

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)

  • My ipod touch has frozen what can i do

    I jusr got ipod touch for xmas and it has frozen any ideas on what to do will not even switch off...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Help, my ipod touch has frozen when downloading ios 5.1?

    Can anybody help please? I was downloading the newest version onto my ipod touch and the ipod has frozen. I have tried turning off and resetting to factory settings but nothing works.

    I went through two of the apple support webpages and the ipod is now connected, so the password was not the problem. I recently installed a new ActionTec modem and had to adjust a couple settings.
    The topics I read were:
    "iOS: Troubleshooting Wi-Fi networks and connections" and
    "iOS: Recommended settings for Wi-Fi routers and access points"
    See URLs:
    http://support.apple.com/kb/TS1398
    http://support.apple.com/kb/HT4199
    I thought these articles were well written, helpful, and were written from the perspective of customer usability (and better than what I typically find on other company websites).

  • My ipod touch has frozen during restore.

    I have a 1st generation ipod touch running on firmware 3.1.3
    My ipod wasn't working so i clicked restore, but now it's frozen and shows the apple icon and the loading bar underneath.
    I've unplugged it and tried again numerous times but it still get's stuck in the same spot.
    please help

    OR use this method
    1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
    2. Continue holding both buttons until the iPhone shuts off and begins to restart.
    3.You may let go when you see the silver Applelogo.
    Thats all Folks!!

  • My ipod touch has frozen on the turning on screen, it wont turn off, ive tried reseting it and it turns off then freezes again, what do i do?

    My iPod is really important and has loads of pictures and things on.

    Try the following but the iPod may have to be erased.:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT1296 One Ipod touch has a different Apple ID than the rest. We are unable to sync Ipod Touch with our computer to transfer music we already purchased. How can we get this music transfered?

    How can I transfer music from our computer to an Ipod Touch with a different Apple ID?

    Go to Settings>iTunes and App Stores and tap the Apple ID listed and sign out and sign in with other ID
    You also may want to go to other places like:
    - Settings>iCloud
    - Settinge>FaceTime
    - Settings>Messages>Send and Receive and change the ID
    It may be best to go to Settings>General>Reset>Erase all Content and Settings and start over again and set up the iPod again with his account/ID

  • Ipod touch has frozen

    So i was trying to update it and it froze while updating so i cancled everthing and disconnected it, now when i turn it back on it shows a screen to showing the usb connector on the screen and i can't get it to go off, i tried to resent it also and it won't work what should i do

    Plug it into iTunes, it will find an iPod Touch in recovery mode, it needs to finish restoring in iTunes.
    Hope that was helpful.
    -Messymeese/

  • My daughter's iPod Touch has frozen.

    I have tried to restore teh iPod and whilst I can get itconnected it seems to time out once the download has been completed.

    Try disabling your computer's security software and try again.

  • My iPod Touch has frozen.

    I was having trouble with downloading an app so I turned my iPod of and then tried to turn it back on again but now its frozen on the Apple symbol.
    Just now it flashed [white screen] but its back on the apple symbol again.
    I tried putting it on charge [socket charger]  and just pressing the buttons but nothing happens.

    1. Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    2. If that doesn't solve the issue, backup the device and restore it as new.
    In that case, use: http://support.apple.com/kb/HT4137
    NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
    If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
    If you're not able to restore the device, you should use: http://support.apple.com/kb/HT1808
    Using that last article will erase everything on the device, so make sure you have a backup!
    Good luck
    JW

  • My new Ipod Touch has frozen in Safari :{

    i was at work using their WiFi, listening to a lecture from the website Unwelcome Guests, when i lost the signal.....i went home and clicked onto the Safari Icon, and the same website's page was on my screen, but is completely frozen

    Basics from the manual are restart, reset, restore.
    Have you tried each of these?
    http://manuals.info.apple.com/enUS/iPod_touch_iOS4_UserGuide.pdf

  • HT201412 Ipod touch is frozen on waiting screen. when I plug into itunes to reset I cannot and get error OXE8000065 what doae that mean?

    My sons ipod touch has frozen on a black screen with a waiting symbol rotating on it. We cant get it to turn on or off. When I tried to attach it to his itunes page we got the message "Cannot connect ipod error code OXE8000065". When I try to dio a search for the problem I keep getting told to resynch it but I cant!! Is this a common problem or do I need to send ipod back he has only had it 10 months

    Did yu try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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