HT1296 Syncing I phone 5 with ITunes on computer

I shot a video on my I Phone 5
when i try to sync via Itunes on my laptop I get the following error messgae:
The requested value cannot be determined
what does it mean?
why can't I import the video shot on the I Phone 5 into my laptop via I Tunes
it allows me to import some videos but not all, especially the longer ones (ie 5-10 mins vs 2-3 mins)

The following User Tip may help you.
Recover your iTunes library from your iPod or iOS device.

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While i sync my iphone 4 with itunes 10.5 ,it removes the new applications i have been installed on my phone!

while i sync my iphone 4 with itunes 10.5 ,it removes the new applications i have been installed on my phone!
please help my to sync my new applications with my PC

Unfortunately just saying "OSX" isn't enough in this case because it applies to 10 different system versions.. You have to have at least OSX 10.6 (Snow Leopard).

I get an error message when I sync my iPhone 5 with itunes on a Windows 7 laptop. When I go back to my music there are exclamation marks next to many songs. I have reinstalled iTunes

I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.

Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

Erratic syncing on iPhone 5s with iTunes 11

I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
1. Not all the music will sync, seemingly at random.
Some albums have the grey circle next to them and won't add whether I delete and re-add or not
Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.

Hit there tayls22,
It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities. Have a good one!
-Braden

How can I sync my iphone 3gs with iTunes?

How can sync My iPhone 3Gs with iTunes? My phone is activated, but not in service. It's connected to my computer and I have downloaded iTUNES onto my PC?

Please use the confidential forums created for this purpose:
iOS 5 beta

Every time I sync my iphone 4 with itunes my ring custom ring tones change. I have 7 custom ring tones in itunes. One time it will load 1 custom ring tone the next it may be 3 then the next it is one again. The last time it gave me 4 of the 7.

Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??

Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.

I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

The best solution:
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
An alternative which is really not what you should have to do, or the way it is intended to be done, if you properly manage your computer and backups:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
Sync transfer is one way, computer to device, matching the device content to the content on the computer (except purchased content as mentioned above). For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797
Do not regard your i-device as a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up.

Please help! I synced my iphone 5 with itunes and it deleted all the current information I had on it and restored all info from my iphone 4. Can I recover the info I already had on my iphone 5?

I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone. I thought I had to restore the phone so I restored it back to my iphone 4. I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5. Is there a way to unsync?? Is there a way to recover what I lost. I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

Scared to sync my iPhone with iTunes after computer crash

Hi - my computer crashed and I had to reinstall iTunes. I used a program and recovered all of my music and apps from my iPhone 4S and then added a few new music files. I'd like to sync my phone with iTunes to get these new music files on it (they are from a CD, not an iTunes purchase). I'm afraid that when I sync, it will erase all of my pictures since there aren't any pictures on iTunes. How can I be sure this won't happen? I want to use iTunes for syncing and back up but I'm scared to, because it might erase everything. I have already checked off the "do not automatically sync." But once I press that sync button, what might happen to my pictures?
Help and thanks!!!

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
What photos? If they are in your phone's camera Roll transfer then to the computer by
iOS: Importing personal photos and videos from iOS devices to your computer
If they were synced to the hone from the computer then you need a third-party program like PhoneView.

When i sync my iPhone 6 with iTunes i get a message that one item could not sync. how do i find out what item would not sync?

When I sync my iPhone 6 with iTunes I get a message on my phone that "One item could not sync. See iTunes for more information." How do I find out what item would not sync?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

TS1363 i cannot sync my iphone 4 with itunes

I upgraded my phone cotract from iphone4 to iphone5s. I last updated my iphone on itunes in november last year and now when i try to setup my new iphone5s with my apple id some of contents were missing so i tried to sync my iphone with icloud as Apple team suggested but failed. so the i try to sync my old iphone with itunes but itunes wont show or recognise my iphone.
any one can help please

I have Windows 7, not Windows 98 like it is listed in my original post.

Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?

Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?

No error message and nothing is happening.
But whenever I connect my phone iTunes is not detecting my iPhone.
But it works in old laptop which have old version of iTunes.
Presently I use Windows 8 OS and iTunes Version 11.1.4

When i sync my iphone 4 with itunes, always show "determining apps to sync

when i sync my iphone 4 with itunes, always show "determining apps to sync

I've been experiencing the same problems, until my friend told me to manage my songs and albums manually instead of syncing it. to do that, connect your phone to the macbook via usb and go to 'songs', and scroll down. check the box that says 'manually manage songs and albums', and from there all you do is drag-and-drop your playlists into your iphone under the 'device' tabs. as for the random songs, uncheck the box that says 'automatically fill free space with songs'. hope this helps!

I lost a lot of tracks while syncing my ipod touch with iTunes. I have managed to get some of them back with a free download, but iTunes will not let me dowload whole albums which I have paid for. It does recognise that they have been purchased. What do n

As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

HT1296 Can't get my Music off of my iPhone 4. My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. Help

Can't get my Music off of my iPhone 4...
My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
How do I replace the music library on my Computer with the Music on the iPhone?
I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
Help...

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

HT1296 Syncing I phone 5 with ITunes on computer

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