HT1310 would like to reset computer to factory settings and don't have a disc
please help
Phone AppleCare and order replacement disks; alternatively, if the computer is an Intel Mac which shipped with 10.6.2 or earlier, a retail Mac OS X 10.6 DVD can be used but won't install iLife.
(94011)
Similar Messages
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I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?
If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?
Did you check out the link I posted? Did you expand the applicable section:
If you have previously synced your device with iTunes
If you have never synced your device with iTunes
If you don't have access to a computer -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
GratefulIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanksIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.
Restore...
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
i restored my computer to factory settings and then my itunes totally erased i put my ipod in and everything erased from my ipod how do i get everything back
You can redownload iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help
My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
Cheers, Tom -
I am selling my 5S I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased
Here's what you do: What to do before selling or giving away your iPhone, iPad, or iPod touch
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Had to reset computer to factory settings, now my Ipad wont sync. Ideas?
so my computer had to be reset to factory settings, and now my Itunes account wont sync with my ipad. It wants to erase one or the other?!
If you have it on CDs or another location, such as an external drive, import it into iTunes. If it was downloaded from the iTunes Store, fill out and submit this form or purchase the music again.
(33593) -
I purchased the display version of my Macbook Pro at a navy exchange. The woman working at the store did not know how to reset to factory so I took it home as was. I have been using it for about a month and the laptop had Pages and Keynote on it already. I just reset to factory settings and it now has neither. Is there a way to get these back for free? I think my computer purchase makes it eligible to have these apps for free but since I reset it they are gone.
Go to the App Store where you can purchase copies of the apps. You cannot get them for free. The ones installed belonged to the previous owner. You will need to purchase using your Apple ID.
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I Have the newer Apple TV I have had it for awhile is there a way to reset even if I do not have itunes open I can sync only the episodes I want of shows?
Except for the earliest model, Apple TVs stream; they don't synch, because they don't have much storage of their own.
Please explain again what you hope to accomplish. -
Had to reset computer to factory settings
I had to reset my computer and lost all my music. Its not on my
ipod either. How do I get all my stuff back?If you have it on CDs or another location, such as an external drive, import it into iTunes. If it was downloaded from the iTunes Store, fill out and submit this form or purchase the music again.
(33593) -
I need help getting the App Store back on my Macbook!!!
You need to update or upgrade it to at least 10.6.6. If it's running 10.5.8 or earlier, this requires installing a Mac OS X 10.6 DVD.
(98262)
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