HT1311 How can I change my country in AppStore if I have 7 cents?
So I have a few cents on my account and I can't change it. My card does not want to work with this account, because it is British card and my information does not match with card's information. Here is what I have got: "Your payment method information doesn't match your bank's records. Try again or enter a new payment method." So, how can I spend or remove this 7 cents from my account?
If you can't spend it then you will need to try contacting iTunes Support and ask them if they can remove the balance so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Business with the App stores is restricted to those stores in your formal country of residence (your billing address) and a bank supported credit card from that same country. You can buy and update apps with those details only in that country.
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iOS: Changing the signed-in iTunes Store Apple ID account
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Contact itunes support and ask them to remove the balance
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Click here and ask the iTunes Store staff to zero your account balance.
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If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
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iTunes Support -
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Click here and request assistance.
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Contact iTunes Customer Service and request assistance
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Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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