HT1311 How can I delete my account balance of 1.02 US$ (from gift card) so I can purchased new apps using a credit card. It always say that I need to consume the 1.02 $ finest before I can purchase new items
How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment
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Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?
Change your password.
Alert your credit card company. Discuss reimbursemetn with them.
You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us. -
I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
HT201304 How can I purchase an app without a credit card?
How can I purchase an app without a credit card?
http://support.apple.com/kb/HT5552
When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
Credit cards
iTunes Cards
iTunes Store Gift Certificates
Content Codes
Store credit (including Allowance Account balances)
ClickandBuy
PayPal
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. -
I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?
Hi Susan,
Please refer to the help document to fix this issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
You may also refer to the thread as below:
creative cloud software says my free trial has expired, but I have a paid subscription
Regards,
Sheena -
I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?
stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures
Hello there, SamanthaYikwai.
The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?
Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton -
i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game
I dunno, that doesn't make any sense to me.
I just shut down and rebooted into the SnowLeopard partition and took a peek at the preference panes. There are only 3 that run in 32 bit only. They are all 3rd party, and none of the prefpanes are non Intel. Like I said, I have never owned a PPC machine. Anyhow, SnowLeopard doesn't even have an iCloud prefpane, or a combined mail, contacts, and calenders prefpane, and the ML security and privacy prefpane is all new as well. The software update prefpane is Intel and 64 bit in both SnowLeopard and Lion.
As to the triple boot, unless I'm totally mistaken, what I have here is, in essence, 3 seperate descrete computers in one box. All using the same hardware. but one at a time. I wouldn't know how to get more than one running at the same time, without using a virtual machine, even if I wanted to. (Which I don't) I do sometimes transfer files from one to another using the shared folder, but other than that, they do not interact. How could ML system preferences be trying to launch prefpanes from a totally different machine? -
I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?
Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future. -
Deauthorise just one computer for iTunes not all of them
You need to go to that computer, either physically or through Virtual Network Computing, before you can individually deauthorize it.
(111153) -
I bought a new airport extreme on ebay and it works but as soon as I hooked it up it says I need to update the firmware to 7.3.1 and gives me a link to go to but it won't give me an option for that update. I tried the other updates that it gives an option for but none of them work. Help!
OK, if your Extreme is an original "round" 802.11b/g model you need AirPort Utility 5.6. The problem with that version is that Mountain Lion will refuse to let you install it. Other than that, there is nothing wrong with using AirPort Utility 5.6 and your older Extreme should work just fine with your new MacBook.
This dilemma is easily solved. You simply need to extract the app from the installer package using a package extractor like Pacifist or unpkg. Pacifist is shareware, unpkg is free.
Download Pacifist here: http://www.charlessoft.com/
Download unpkg here: http://www.timdoug.com/unpkg/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
Open Pacifist and from its File menu, navigate to the package and open it.
Click the "reveal triangles" until you see AirPort Utility 5.6.app:
Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Launch AirPort Utility 5.6 and firmware upgrade options for your older Extreme will be available.
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
If you have an older computer with a version of AirPort Utility earlier than 6.0, you can administer it that way as well. -
Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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My program says that I need to reinstall the program.
My program Adobe Premiere elements has recently been saying that i need to uninstall and reinstall my product. If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times... Please help.
macadwd
What is the error 16 or 6 or specific what? I suspect that either is pointing to permissions.
You wrote
If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times...
If you have purchased Premiere Elements 12 (latest version), why did Adobe Chat direct you to the user to user forum instead of taking remote control of your computer to troubleshoot the issue? Did they do that and could find no problem? That would be helpful to know in planning troubleshooting strategy.
I prefer not to use Premiere Pro CS6 and CC models to solve Premiere Elements problems.
Does the problem persist with and without the antivirus disabled? What antivirus program does your computer use?
Are you saying that you get the program reinstalled, all is working, but after a computer restart you are hit with this error when you go to open the program?
I ask that because of the way I am reading what you wrote
I am just opening it and it works when i reinstall it but when I restart my computer then it stops working and comes up with a message saying that I need to uninstall and reinstall.
1. Right click the Premiere Elements 12 desktop icon and select Run As Administrator. Make sure you are running the program from a User Account with Administrative Privileges.
2.. Rename the SLCache Folder according to the Premiere Elements how to in the following....
http://atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
Just do the renaming of the SLCache Folder at this time, do not rename the SLStore Folder.
3. If that does not work, then delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working from Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us look at the above and then decide what next.
(Please include some of the background information related to your contact with Adobe Chat on this matter.)
Thank you.
ATR -
I tried to purchased gems in the game castle master i used my credit card but when i tried to purchase for the first time no gems was added on my account i tried it again it went thru but when i saw my invoice for my purchase i got charged twice but i only got the gems once, NEED HELP PLEASE
Hi..
If this is an In-App purchase, turn off the subscription until the matter is resolved > iTunes Store: Purchasing and managing auto-renewing subscriptions
iTunes Store: About In-App Purchases
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