HT1311 how to change my security questions on itune
How do I change my security questions on itunes?
Hey Taddart,
If you have your account locked for 8 hours, unfortunately you won't be able reset those questions until that time is up. I've even tried calling AppleCare, and they will tell you the same thing. What I would recommend is waiting until that time is up, calling AppleCare, and seeing if they can help you with resetting the questions.
Hope this helps,
Bryan
Similar Messages
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TS2446 how can you change your security questions on itunes?
i have been locked out of my apple id on itunes, and i dont know how to change my security questions please help!!
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How to change you security questions if you have forggot them ?
How to change you security questions if you have forggot them ?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
Regards. -
HT5312 How to change my security question because I forget my security question
How to change my security question because I forget my security question
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links. -
HT201303 How to change my security question?
How to change my security question? I forgot the answer
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
HT1918 How to change your security questions if u forgot them on iPhone iPod and iPad
how to change your security questions if u forget on iPhone iPod or iPad
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I don't know how to change my security questions
I forgot my answers for my security questions. How do I change them?????
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699 -
HT201303 how to change a security question and answer
how to change a security question and answer
Sam ,
I do have the same problem !!
How to solve it ?
Plz -
HT5312 Can you please tell me how to CHANGE my security questions since I forgot them
Can someone please tell me how to CHANGE my security questions.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
How can i change my security questions on iTunes?
Hi
how can you change your security questions on iTunes? This is so stupid and i cant remember any of the questions since i answered them a long time ago.. thanks in advanceGo to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
HT204266 How to change the security questions if i forgot the answers?
How to change the security questions if i forgot the answers?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(84812) -
TS2446 How to reset my security questions on iTunes account
How to reset my security questions on iTunes account
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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How to changed my security question
hi good morning, i need help pls. i would like to changed my security question pls..
See:
Rescue email address and how to reset Apple ID security questions -
HT5621 How to change you security questions
How to change you security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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