HT1311 I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?

I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?

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My wifi network is 802.11n but there are times changing for 802.11g, and have to restart ... after the update for Mountain Lion

My wifi network is 802.11n but there are times changing for 802.11g, and have to restart ... after the update for Mountain Lion... Help!!!
Several problems with Mountain Lion, APP STORE (login/logout error), WIFI(802.11n for 802.11g), MAIL (horrible)... Apple, what is happening?

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

HT4859 I CHANGED THE EMAIL ON MY ITUNES AND IT IS NO LONGER BACKING UP BECAUSE IT WANTS THE OLD EMAIL, WHICH I NO LONGER HAVE ACCESS TOO.

I changed the email to my itunes and now my cloud is stuck on the old email which I no longer have access.

To change your iCloud account to a new Apple ID, go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPad. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
This will not move your photo stream, however. If you have photos in photo stream that aren't in your camera roll and you haven't backed up anywhere else you will need to save these before deleting the account. To do this, open your photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos to select them, tap Share, then tap Save to Camera Roll. You can then delete the iCloud account and your photos will stay in your camera roll.

I have changed by service provider and have a new number which i use on Iphone 5. The number shown on Facetime and Imessage is still the old one. How do i update it

I have changed by service provider and have a new number which i use on Iphone 5. The number shown on Facetime and Imessage is still the old one. How do i update it

Deregister your old phone from here if you regsitered it
https://supportprofile.apple.com

HT1212 i changed my ipad password and have forgotten what I changed it to. How do I unlock ? I have access to a computer and cable to connect computer to ipad.

i changed my ipad password and have forgotten what I changed it to. How do I unlock ? I have access to a computer and cable to connect computer to ipad.

Forgotten passcode
http://support.apple.com/kb/HT1212

HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

How do I change my alternate apple id from the old email address I no longer use? I am not given an edit option. Thx

How do I change my alternate apple id which is an old email address I no longer use? I am not given an edit option. This old email address has already been removed from alternate email options but does not want to leave the alternate ID position! Thx

Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.

HT1918 My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???

My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???

Have you tried here > Changing Account Information
http://support.apple.com/kb/HT1918
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201317 I have a MobileMe account and have shared many MobileMe Galleries. MobileMe Galleries are going away in June. How can I share a photo album with others using iCloud?

I have a MobileMe account and have shared many MobileMe Galleries. MobileMe Galleries are going away in June. How can I share a photo album with others using iCloud?

The new ios version of iPhoto allows sharing. Here's a blurb from Apple's web site:
There’s the old way of creating photo galleries, then there’s the iPhoto way. Select a group of photos and iPhoto automatically flows them into a beautiful journal that’s fun to personalize and share online. Touch a photo to make it bigger or smaller. Or drag it to a different spot on the screen. iPhoto adjusts the page around whatever you’re doing, so your journal always looks great. You can even add captions, maps, dates, and weather — giving family and friends the big picture at a glance.
More things you can do:
With iPhoto, there’s more than one way to share a photo. Post pictures directly to Facebook, Flickr, or Twitter. Play an impromptu slideshow on your iPad or iPhone. Or stream photos to your HDTV to give your big moments room to shine.
I have not used ios version of iPhoto to share "journals" and I'm not sure this is part of iCloud or not. You'll have to do a google search on "ios iphoto" and read up of this journal thing. As far as I know, this is the only way of sharing photos. I'm not sure whether other friends use a browser to view these journals or whether they need something special. Any way - search around to find answers.

I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

You do not register the phone with the laptop. If you are using the same Apple ID on the new phone as the old, you will have no trouble. Connect the phone and you can restore from a backup of the old phone, or just sync your new phone if it is already set up, with the laptop, managing your content in iTunes.

HT1491 I have a 23.50 credit in my itunes account. I am signed in and can listen to the previews of the songs I want to purchase. When I click the buy button nothing happens. sometimes it just plays part of the song. It is not downloading onto my compu

I have a 23.50 credit in my itunes account. I am signed into my account and I can hear the preview to the songs I want to purchase.
When i click to buy the song nothing happens. It sometimes just plays the preview again. Help please.

Having the same problem and i just thought it was me ? So frustrating went to my local Apple store and they told me to re-load Itunes again,Done that but still can not buy songs???????????

TS2755 I have iMessage on my iPod and have just bought a iPad but the iPad won't allow me to activate my account because the email is already in use, can anyone help

I have iMessage on my iPod and have just bought an iPad but the iPad won't allow me to activate my account because it says my email address is already in use can anyone help

Sounds like you have multiple Apple IDs, which causes a myriad of issues. Go here to straighten it out. Be forewarned that it's a pain.

I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?

I have money left on an old Itunes Apple ID email account which is no longer a valid email address.. How do I transfer those funds to my new Apple ID?
Thanks in advance for any assistance in this matter.
SandyButler4

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(65392)

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500 contacts that i have which are in the Other Contacts area.

Hi robertsjohn125,
Contacts are not managed in Firefox, unless you are taking about Firefox Desktop and Firefox Hello?
Where do you manage your contacts, this might help direct you to the correct support.

When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

This can also be a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.
See:
* http://kb.mozillazine.org/Session_Restore

HT1311 I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?

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