HT1311 I have app updates but whenever I try to update them, a pop up would show saying that my account is not valid for use in the Australian Store and I should switch to Philippines store to proceed with the update.
I already switched back to Philippines store but my applications still won't update. I am just having trouble with updating apps. I can still purchase and download new apps.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Similar Messages
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why do I get this message
Hi phils toy,
I found another discussion that might be able to help you resolve the issue:
How do I fix "Account Not In This Store...."
https://discussions.apple.com/thread/4925078
Hope that helps,
David -
when i try to update an application it tells me that my account is not valid for use in the UK and have to switch to the australian store to update?how do i switch stores/countries for the applications?? Thanks.
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
My iPad tells me that my account is not valid for use in the Australian store
Even though my iphone & my computer are using the Australian store. How can I get my ipad to use the Australian store (it always did before - not sure why it has started doing this?). I've updated the software, restarted it. I'm wondering if I maybe disassociate it from my computer and then reassociate it if that might work? Does anyone know if you have to wait 90 days before you can reassociate with the same ID?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
I have done all of the above but when I try to update my Apps on my iphone it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?
ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.
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Whenever I updated or downloaded a new app from the App Store, a message appears saying:
"Account Not In This Store
Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
"This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
Can anyone help me please?
ArianAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
Hi .i can not update my program . I upgrade my iPad to ios6 and after that I can't update my program .i recive a massage about this account is not in store and you should switch to us store but I don't know how can I switch to us store .
Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use. -
I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?
On your phone (from http://support.apple.com/kb/ht1311):
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information. -
I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
I try to update my apps but I get the following message: 'Your account is not valid for use in the Ireland store. You must switch to the Polish store.' I've never been using Polish store only Irish.. How to solve the problem?
Try going to the bottom of the Featured tab in the App Store app on your device and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Ireland.
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Ysterday I updated to the new IOS6 on my Iphone 4. The phone service is provided by the Softbank carrier in Japan but I am an American and my Itunes account is U.S. After the update I get this warning when trying to install app updates "Your account is not valid for use in the Japanese store. You must switch to the U.S. store before purchase." This is something that must have occured during the the IOS6 install so my question is how do I get my Iphone 4 to recognize the U.S. store again?
Open the App Store and tap "featured", go down untill you see your Apple ID... enter there and tap "View Apple ID"... it should automatically ask you if you want to switch the store. Switch and thats all.
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My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311 -
When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
Thanks a mill :-)Click here and follow the instructions to change the iTunes Store country.
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