HT1311 Not authorised to purchase in Austrian store but my region is not saved as Austria it is South Africa?
I am unable to get any Apps. message on screen tells me I am "not authorised to purchase in the Austrian store. Please change to South African store."
I have followed steps to check my region & my Apple ID after tapping is South Africa ??
Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.
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Help!Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
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http://support.apple.com/kb/PH12507
Thanks,
Matt M. -
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Here's what you do
1.Make sure your phone is not plugged into the computer.
2. Put the iPhone into recovery mode (this is NOT DFU mode). Do this by
a). Hold down both the power/sleep button and the home button until the screen turns black/off
b). As soon as this happens release the power button but NOT the home button
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3. With the connect to itunes graphic on the screen, plug your phone into the computer. iTunes will start up if it is not already on, and then will say the phone needs restoring. Ignore this and COMPLETELY quit iTunes.
4. With iTunes off and the graphic still on the phone screen, hold down both the power/sleep and the home button again for 9 seconds (count 100, 200, 300...) or until the screen goes black
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If you want to use the US store, you will need a US mailing address and credit card. -
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Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
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Let this be a very important lesson learned.
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how can i switch between stores?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
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When you click the song, pop up the window saying that can't find a file.
There is no instruction how to get download again the songs already purchased.Welcome to Apple Support Communities
The first thing you have to do is to remove the songs from iTunes, so right-click them and choose Delete.
Then, follow these steps to redownload the songs > http://support.apple.com/kb/ht2519 If you see the name of the song with a cloud icon after deleting it in the iTunes window, press it and it will be downloaded automatically -
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