HT1311 Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address
Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address
I can therefore not sign in
Any suggestions please?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue of recovering the old Apple ID.
Similar Messages
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my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. It keeps asking me my old password to the old email address which is NOT a valid email any longer. I'm unable to manage my iCloud until this is resolved. HELP
If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
If that does not work, time FaceTime off, restart your iPad and then start all over again. -
cannot sign into my pc with icloud just reinstalled for the 3rd time!!! I am doing it all right there is a major problem! The wheel keeps spinning!!!!! says problem with server.
Which version of Audition? With the latest version of Audition running on a Windows 7 machine I can't get a dropdown menu at all when I left click on the time in Markers List. The only way to do it is with cntrl-c.
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????
Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently changed my apple ID to my new email address. On my iPhone 4 I am trying to update apps and it asks me for my apple ID password for my old email address. How do I change to my new email address?
Did you change the Apple ID primary email to another email address or did you create a whole new Apple ID?
Go to settings>itunes & app store and if it shows your old apple id at the top then tap on it then sign out and then sign in with your new apple id email. -
I've changed my apple id email and password on the laptop and now when i go to my son's iphone which uses the same account for itunes it's still showing the old email address and won't accept either the new or the old password - help! he wanted to buy a film for a long car journey tomorrow and we're stuck! Any advice gratefully received - how do i get that iphone to recognise the new apple id? Thanks
Its very simpul bro, all u have to do is to Go in Settings of iphone, go to store. U will find ur apple id their. Make it forget, re enter ur id and new Password. And u are all done, enjoy using App store
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I am trying to change my country from South Afrika to UK. I went into change ID, chose UK flag, changed everything to the new address. Logged into Apple Store, then got a message to verify account. Tells me invalid post code. Will not take anything else except my SA postcode. Then Apple store reverts back to Soth Africa and not UK
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I want to know why I don't see my verification link in my email address.
Hello Mihaela1992,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
you can edit your Apple ID and primary email address
Best of luck,
Mario -
My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I changed my email address, now I constantly get a pop-up asking me for my Apple ID Password, showing my old email address. I am able to access everything but it is annoying.
Try:
Settings>Store...tap the ID shown...sign out...now sign back in with your new ID. -
Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
My phone shows my old email address when i am trying to update my apps how do i get it to use my new one. I can log in to my apple account and itunes ect with new one
All iPhone apps are digitally signed using the Apple ID they were purchased with. You CANNOT change this. You either enter the password for the original Apple ID, or you delete the App and download a new copy using the new Apple ID. Free apps that do not have lots of in-app content (like your Solitare High Score) are not a problem. Paid apps and free apps with lots of built-up/earned content can be very annoying as you have to re-pay for the app and/or build-up/earn that content again.
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I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
Apparently I have 2 apple IDs, but not on purpose. The first is my former email address used for my iPod Touch. When I later purchased an iPad2, I thought I updated my Apple ID using my new email and new married name. Apparently I created a second. I want to consolidate them using my current email, etc. But I can't remember my old password. I can't do a password reset bcz. it sends the link to my former/deactivated email. Security Qs like d.o.b. don't "match." So, when I use my iPod & it requires my password to carry out certain functions, I'm stuck. Please help! Thx
No.
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
Recover use of the account:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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