HT1311 When trying to install App updates it keeps coming up with other users, yet in settings it is my account that is open. How do I change the Apple ID to mine?
PLease help me with the above question
If some of your apps were purchased using other Apple IDs, you'll need to login to these other IDs in order to update them. If that's not the case, then I don't know what's going on...
Similar Messages
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I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?
Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
Getting error code A12E1 when trying to install CC update -- help! (Mac OS 10.7.5) I have disabled my security software, but that doesn't help. Any ideas?
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
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been visiting another country. when i got home i get an unknown error has occurred on both my iphone and ipad2 when trying to install or update anything from app store
I started getting that message on my iPad tonight when I reset it completely. I haven't been t another country. So not sure if that has anything to do with it. I haven't been able to resolve yet.
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I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799 -
I get an error code when trying to install un update for my photosmart printer
I have a Photosmart 5520 and I updated to a windows 8.1. When trying to install an update for my printer, I get an error code saying unable to update
Hi cjrf,
Thanks for the reply with the error code. I am going to post you a document below. Let me know if this works for you and I will continue to help if need be.
Also, are you experiencing any issues with your Photosmart 5520? Are you unable to perform an action?
Error code
I hope this helps, good luck
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
HT204266 cannot connect to itunes store when trying to get app updates
Why do I get this message...."cannot connect to itunes store" when trying to get app updates. I have no trouble connecting to store in other area.
Try this http://support.apple.com/kb/TS1702
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When trying to Install app can only click cloud no other options to click on
Nope that's not it, I always use that particular ID, but the @me.com portion of the Apple ID is missing when trying to download from the App Store on the Phone.
It is grayed out inside the App Store app so I can't change it there and I already changed it in the settings.
The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information. -
When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".
Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
When trying to access App updates on my Iphone - response is "Your Apple ID has been disabled". My account is fine. All previous solutions offered in websites have not worked
Read here > Apple - My Apple ID
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When trying to perform apps updates, says the apps are no longer available. Microsoft office Word, Excel, PowerPoint and Chrome?
Not sure how I got in AppleWorks. I was having slow internet issues as well. I checked the apps later, and they were able to update.
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I installed some apps using an apple I'd that is no longer active. I can't update them because it asks for the password of the old I'd instead of the I'd I currently use. How can I change the apple I'd associated with these apps? I still want to use them. One app I paid for using the old I'd. The other app is free. I have already tried deleting them and reinstalling them.
If you simply just changed the email associated with that appleid you can just delete and Re-download the apps.
You can verify the above step by going to the App Store on device > Updates>Purchased - if you see the app there just delete it from the home screen and redownload from the purchased section
Now if you got rid of that account entirely, you will have to delete and re-purchase on your new account -
I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks
"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
How do I change the Apple ID in an installed APP? I have changed the apple ID in all the other apps due to security reasons. All changes were effective except the APPS ID.Where do I go to change the Apple ID for the APPS store? Thanks in advance.
You do not. Apps and any content purchased from the iTunes store are eternally tied to the Apple ID they were purchased with.
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How do I change the Apple ID that is stored on my MacBook Air. I have changed my Apple ID on the Apple ID website but both my MacBook Air and my iMac show the old Apple ID when accessing iCloud.
I had this problem on my iMac and fixed it after a half hour of frustrated trying. I had changed my Apple ID on my iPad mini while traveling. When I finally got back home after a few months, I couldn't log in to iTunes on my iMac. The old Apple ID was still being used on my iMac. I tried just highlighting it and deleting it and typing in my new Apple ID. No dice. The login just defaulted to my old Apple ID. I tried clicking on the drop down menu that appears when you right right click your Apple ID that appears at the top of the page after highlighting the 'iTunes Store" in the left side list. I saw "account" so I clicked on that. The "account" settings on my iMac showed my new Apple ID but my iMac wouldn't use it. It just kept defaulting to my old ID. I shut down. I logged back in. Same result. Finally I right clicked the same drop down menu and saw "sign out" at the bottom of the list. Even though I was not signed in to iTunes, I clicked "sign out". My next log in to iTunes showed my Apple ID as blank and I was able to type in my new ID. Hope this helps.
I am a long time 20 year Microsoft user. I am somewhat ( 1 year) new to Apple. With Microsoft, I found that fixing problems was clunky and complex, but there was always a post somewhere that explained the fix. Microsoft's explanations stated even the most obvious fact. Even if everyone knew that the sky was blue, Microsoft's instructions would still tell you that the sky was blue. With Apple, I find that the obvious is sometimes not so obvious. But the fix is almost always easy once you find it, without many of the elaborate maneuvers needed in Windows.
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