HT1316 I have a sprint sim card but its locked and i don't remember the apple id for it. If i buy a new sprint sim card will I still have to put in the apple id? Or is the iPhone no good?
I have a sprint sim card but its locked and i don't remember the apple id for it. If i buy a new sprint sim card will I still have to put in the apple id? Or is the iPhone no good?
If you have iOS 7 and have turned on Find My Phone in Settings > iCloud, you will have to remember the Apple ID to unlock the iPhone...the Activation Lock is an anti-theft protection that you cannot bypass.
The only hope you have is to take it and proof that you are the owner to an Apple store genius bar and see if there is anything they can do. In general the answer is no, but give it a try.
Similar Messages
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I Have No Sim Card and I tryed usjng Imessage an it doesnt want to work even though I have wifi, Well I do got a sim card but its disconnected and I turned Imessage on and still it foesnt work Ive signed in with Apple Id to use it and it still doesnt want to work !
https://support.apple.com/kb/ts4268
On iPhone, SMS messaging is required to activate FaceTime and iMessage for use with your phone number. Depending on your carrier, you may be charged for this SMS. -
Ipod have 22,773,688 minutes. someone stole ipod got it back but its lock and cant get into it.help
My ipod has 22,773,688 minutes. Someone stole ipod got it back but its locked and cant get in it?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iphone is locked and i don't remember the pass code
my phone is locked and i dont remember the passcode
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
I bourgh the iphone 4 in apple store UK. When I buy they said its already unlock. I came to my country and try to use diffrent SIM card but its saying 'No Services'. How can I unlock my phone Please? If anyone know UK tec support email ID please let me know????
ThanksThe ONLY source of unlocked iPhones in UK is Apple retail Stores ( Apple owned )
all others will be locked to a carrier (did you buy from carphonewarehouse )
Only the carrier who locked it can unlock the iPhone
Apple do NOT unlock iPhones
If you purchased from Apple (the Apple ) then contact the store
if not it is locked to a carrier
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one -
If i reset my ipad can i install paye games for free if i sign back into my apple ID. Please i need help because i need to update my games but i need to put in this billing thing and i want to get rid of it so then i cant buy games with my credit card
Hello,
As frustrating as it seems, your best to post any frustrations about the iPhone in the iPhone discussion here:
https://discussions.apple.com/community/iphone/using_iphone
As this discussion is for iBook laptops.
Best of Luck. -
my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
The lock button on my iphone is jammed, and i need to send it in to get it fixed. Can someone explain the process to me of sending in your phone to apple? and even if i have apple care, will i still have to pay for my phone to be fixed? if so, around how much do you think this would cost? im not familiar with apple, so any help would be great! thanks!
If your phone was damaged by you or in accidental damage, then you would be liable to pay for the repairs. Apple does not offer "loaner" phones, but if you have a credit card, they will "advance ship" a replacement to you so you can get it, then return your damaged one to them and as long as they get it back within a resonable time and it is warranty covered damage, they do not charge you for the replacement iPhone, but they do charge you a fee for the advanced replacement option (about $40-80 USD IIRC).
You can eliminate all the at by making an appointment at a local AASP (Apple Authorized Service Provider) and they should be able to check your iPhone on the spot. It it is covered under the warranty, they shoud replace it for free right there, and if not, they would let you know and you have the choice to make the repairs or not. -
I have an Iphone 5 and it is locked and I can't remember making a passcode so I tried backing it up and putting it in recovery mode on itunes but it still didn't work.
Hey rayele,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you are locked out of the iPhone. You haven't mentioned what part of the process isn't working for you. If you restored to a saved backup and the password came back you may want to see if you can restore as new without using the backed up data.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a nice day,
Mario -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
If I create a new apple id account on my ipod, will I still have all my music, apps, books and other stuff on my ipod that I downloaded and bought with my old account or will I loose everything; will I be able to still do the updates to those apps?
I really need help!I don't think you understood what I wrote. You don't HAVE to pay for everything if you are happy with using the other account for updates, etc. But if you don't want to do that then you will have to buy new copies of everything for the new account. There's only one purchase item per account, but you can redownload an item in the account many times.
The idea is this:
One computer, multiple devices, one Apple ID.
One user, multiple devices, one Apple ID.
The basic idea is that each user has an Apple ID under which he/she can manage multiple devices on a single computer.
Once you step outside of that model you create such problems as not being able to use or update apps purchase under one Apple ID when using a different Apple ID. Or not being able to easily sync one device on more than one computer. -
Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
Ever since i plugged my iphone into the computer, all of my music has been messed up. The songs don't have the right album cover i guess they all just got mixed up somehow. i dont know but its annoying and im not sure how to fix it.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have registered a credit card for purchasing apps from the app store. My bank has issued a new chip based card and now the 16 digit numbers have changed. How do I register the new card for flowless purchases?
Go to Apple Menu > App Store > View my account > sign in and then edit the payment details with the new card details.
I am assuming that your card and supporting bank are in the same country as your residential (billing) address and that you are using the App Store of that country. -
this is bullshite again, i just updated the phone my partner gave me and now is locked and he doesn't remember ever using icloud and all my icloud accounts are not working, *** what's this now Apple ? good idea to secure us but seriously many will have t
If your device is disabled...
Connect to your computer in recovery mode per the instructions in http://support.apple.com/kb/HT1212
You may need to do this more than once.
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