HT1320 ipod classic now displays a red circle with a X inside. I cannot reset it. It instructs me to go to the support psge. Is there a fix for this?

I cannot reset my Ipod there is a circle with an X inside. Is there a fix for this?

Hello astro30,
Try putting the iPod into disk mode manually, then attempt a restore via iTunes.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Cheers,
Allen

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Parrotcat wrote:
I have just updated to Lion and now my folders no longer show number of items on the bottom...
In the good old days of Snow Leopard, an open Finder folder had a border along the bottom of the window which could show the number of items in that window and the total available space on the hard disk or partition that folder resides on. That bottom border is gone in Lion and those two bits of information are gone with it. Is that what you're talking about? If so, I'd like to learn how to get it back too and "Show Item Info" is not the way.

My ipod classic 160 has a red circle with a X in the middle how do I get it to work?

My ipod classic stopped working. It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.

Hi Mildred,
Happy Holidays!
The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
iPod Displays a Red "X" Icon - Apple Support
http://support.apple.com/en-us/HT203170
The first step is to download the latest version of iTunes on your Mac or PC. Then try the steps below.
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Putting iPod into Disk Mode - Apple Support
http://support.apple.com/en-us/HT201544
iPod devices with a Click Wheel
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Older iPod models without a Click Wheel
Before placing the iPod into Disk Mode, verify that it has a charge.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ...
- Judy

IPod Classic 4th, desktop icon red circle with 'x'.

I've got an iPod Classic 4th, 20GB, which I use with my iMac G5. It works fine, I can add/remove music, and it syncs fine. However, whenever it's plugged in, and appears on my desktop, the desktop icon for the iPod shows a red circle with an 'x' on the screen, the same one you get on your actual iPod when it gives you the message: "Do not disconnect". It's not much of a problem, except the device didn't show in boot preferences either when I attempted to use it as an external HD in order to install panther on a partition. Any ideas what this symbol on the desktop icon could be?
Thanks.

All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
Check out this article
http://support.apple.com/kb/TS1463?viewlocale=en_US

My sons ipod classic was left on all day and now has a red circle with a cross in it and will not work

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Try to restore the iPod. Here's an article that provides troubleshooting for it.
http://support.apple.com/kb/TS1463
If that doesn't work visit an Apple Store and see if they can replace it.

Ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this

ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this?

Hi valdez425,
I understand that your iPod classic is displaying a red “X” icon on the display. I would recommend restoring your iPod classic from Disk Mode. There are steps to following in this article to assist you.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
If you restore your iPod and the issue continues, you may need to set up service by following the links at the bottom of the article.
Thanks for reaching out,
-Joe

When I try to sync my iPhone 4s it no longer works. I have a bunch of songs that now show up on my iPhone with a red circle with a box inside of it and they won't play, yet I can find them and play them on my Mac. What do I do?

My iphone 4s will no longer sync music from my music library on my Macbook Pro. I also have a bunch of songs that now have a red circle with a box in it next to the song on my phone and those songs will not play. They are present in my itunes library and I can play them on my Mac but they will not play on my iphone. I have tried unchecking all the music and applying those changes and syncing and it does nothing. All the same music remains on my phone, unchanged. Help! What do I do? I have read to uninstall iTunes and reinstall it but will I lose all my music?

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Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
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HT1320 ipod classic now displays a red circle with a X inside. I cannot reset it. It instructs me to go to the support psge. Is there a fix for this?

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