HT1320 My ipod classic will not connect to my laptop / itunes

my ipod classic won't connect to my laptop? I've just syncd my iphone 4s and I've reset the ipod.......help?

Hello Downing55,
It sounds like your iPod is not being recognized in iTunes on your Windows computer. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Similar Messages

IPod classic will not connect in iTunes

My iPod classic 30gb (not sure if 4th or 5th gen) will not display in iTunes. I have followed the steps on apple support and came to the conclusion that windows was confusing the my ipod with a network drive but I cannot change the drive letter, an error message appears.
I am using windows 7 on a new laptop. iPod connects fine on my old laptop which has a windows XP os. My iPod is quite old, i have had it since 2005/2006 but i have never had any problems and i really dont want to loose all my music, videos and photos.
My sister has tried connecting her iPhone to this laptop afterwards and after a lot of hassle and iTunes constantly resetting, her iPhone finally managed to connect and is displayed in iTunes.
I have relativley good technical knowledge, i am very good at solving things and am good with computers as have an a-level in I.T, but this has me stuck and is fustrating! Any help would be most appreciated.

Hello,
I have a similar problem, I was helping a client today, he has an iPod Classic and wanted to download an album. I had to update his iTunes to Version 10, not realizing that this might not work with his older iPod. I connected the iPod to his computer via the Apple USB connector, and his computer did not recognize the iPod.
I have no idea what to do next, as I a more of a MAC user..
Thanks in advance for any help on this!
Sue

IPod classic will not connect/sync/charge on iMac

I have a 160GB iPod classic that suddenly will not connect, sync, or charge when I connect it to my iMac. I recently switched from a PC laptop to an iMac and restored the iPod so it would work on the Mac, put most of my music on my iPod and it worked fine. Once I got the rest of my music onto my Mac, I attempted to connect my iPod and sync the rest of it, but it won't connect. The battery icon doesn't have the flash or plug icon, and it won't show up on my computer or in iTunes. It still plays fine and WILL charge if I plug it into the wall outlet, but that's all. I've tried resetting the iPod several times restarted my computer with it plugged in, but nothing I can think of seems to work. It also will not connect to my PC laptop either. Any suggestions?

Are you sure that your iPod CLASSIC (160GB) is formatted as a MAC?
Just had similar and iPod CLASSIC is like a MINI HARDDRIVE.
Had to reformat it from Windows Fat32 to MACKINTOSH format.
Had no problem with battery icon though (so that is separate issue from my problem).
Late post but it was today's issue for me (Aug 6th)

My Ipod Classic Will Not Connect To My Computer

I've had this ipod (new classic 120gb) for about a month and I have had not problem connecting it to my computer in the past. I connect it and it will put my songs and videos on it. But now I connect it as usual and the only message that stays on my ipod screen is:
Connected
Eject before connecting
and the picture switches between two arrows going in a circle and the picture of the the connection to the ipod of the usb cable. And then when I try to click in Itunes it doesn't do anything. I have Itunes minimized and I can open it but I can't click anything. Not even the close button up the top right corner.
So I then just disconnect my ipod, it will turn off and then when i turn it on it still works but only the songs and videos I had on there before are there and the new stuff I tried to put on there isn't.
Also after Itunes will resume and come up with a message saying
'the ipod ___ cannot be synced. The required folder cannot be found'
then it will appear again for the videos. I haven't touched a thing and suddenly this starts happening. I'd appreciate help. I have a basic knowledge of most of the workings of computers so I'm confident I'll be able to understand instructions on how to fix this.
That is as much detail as I can provide. Need more? Let me know and I'll give you what you need

Did you try to reset your ipod? http://support.apple.com/kb/HT1320
Restoring would be the next step: http://support.apple.com/kb/HT1339
Did you try to use another cable to connect?
Did you try to put it into disk mode (http://support.apple.com/kb/HT1363) and use disk utility to check the HD?
Is all your music in your itunes library? Did you try to consolidate it?

IPod Classic will not connect to iTunes, tried many different things to fix but nothing worked

What I devices I have:
I have a classic iPod and a dell laptop with windows xp.
The problem:
iTunes and iPod work fine separately, however when I plug iPod in, iTunes will not open. If iTunes was open at the time I plugged in iPod, it freezes and wont function again until iPod is disconnected. [Once I left iPod plugged in for an hour and iTunes did open, but iPod was not noted as being connected.]
iPod charges when connected. Icon takes about 5 minutes to show up in my Computer folder. When I click the icon nothing will happen or the folder will freeze up. iPod doesn’t show up in Disk Manager either. Putting iPod into Disk Mode changed nothing.
How it happened:
Once when I plugged in iPod a window (not an iTunes window) popped up saying that the device should be formatted or it may not work properly. Not wanting my iPod to stop working, I clicked ok and now my iPod isn’t working. Lesson: don’t click strange buttons
What I’ve done:
> Right clicking and clicking ‘format’ on the iPod icon while in the Computer folder – computer does nothing or freezes
> Going to ‘reset your iPod’ – didn’t fix the problem
> Restarting iPod (turn on and off)
> Telling iTunes to prevent iPod from syncing automatically
> Uninstalling and reinstalling iTunes
> Put iPod in Disk Mode, computer still didn’t recognize it.
> everyother thing google and apple's self help section has recomended
Any more suggestions?

Assuming a PC start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
It is normal for the computer to recognize the iPod as a camera since thatis how one gets photos and videos off the iPod.

Ipod classic will not connect to Itunes

I have had no trouble with my MacBook Ipod connection until I reformatted my hard drive on my mac book ( 2ghz intel dual core 2) and reinstalled my operating software OS 10.4.11. Now when I connect my Classic ipod 160 gig, I get the message "The ipod cannot be used because it requires Itunes version 9.0 or later. Go to WWW.itunes.com to download the latest version of iTunes". I have done that a couple of times, but still the same message and my ipod still is not recognized in iTunes. Can anyone help? Thanks

Plausibly, you might have ended up with two different versions of iTunes on the PC, and the iPod is trying to connect to the wrong one. To check for that, see the *Opening iTunes* section down the bottom of the following document:
[Troubleshooting iTunes installation on Mac OS X|http://support.apple.com/kb/HT2311]
But if no luck there, try a complete uninstall/reinstall of iTunes, as per the following document:
[Removing iTunes for Mac OS X|http://support.apple.com/kb/HT1224]

HT1320 Apple iPod classic will not charge or turn on

How can I get my iPod classic to turn on or charge as it froze turned off can not get it to turn on

Hi Nathan,
I recommend going through the iPod classic troubleshooting assistant here:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Take care,
- Ari

New 160Gb ipod classic will not be see in in Itunes V11.3.1(2)

I bought a new 160Gb Ipod classic. I bought it because my previous 2, older ipod classics, stopped syncing. One day they worked the next they didnt. I swear this happened after an Itunes update too. Anyway, I took one to Tekserve (local Apple service provider) and they told me one of the pins in the ipod i brought to them was damaged so the connection couldnt be made. I didnt really buy the answer, but since the ipod was older i figured, ok, I'll get a new one. Well I just got a new one. opened up the box, took out a new USB cord, plugged it into my computer and boom, NOTHING. The computer recognizes it in the Finder (MAC OS 10.6.8). Then again the MAC recognized my other 'broken' ipods too, Itunes just doesnt.
So I had hunch before this this problem has to be a software bug. Now its confirmed. There is no way a brand new ipod should not be seen in Itunes. Trust me i tried all the normal 'Ipod doesnt sync support stuff' and it doesnt solve the problem. This is an advanced problem and one that i need real answer on. Does an ipod classic work with Itunes V11.3.1(2) running on a MAC 10.6.8 OS? Ipod classics still cost $250 which is ridiculous since the technology is 5 years old, so if Apple stopped supporting them on the new Itunes without making that know I think there should be some serious press about this!
Please help.

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems.

Ipod Classic will not restore or show in itunes

The other day my ipod froze so I decided to reset it. When I did that the original screen would not reappear and instead it told me to restore it. "Fine," I thought, but I was on an airplane at the time and didnt have any internet. When I tried to do the same thing with internet access, my ipod wouldnt even show up on my computer, despite going through the same steps. I've let the battery die and then plugged it into my computer to charge and try resetting again, but the dreaded "do not disconnect" screen comes up but my ipod isnt showing in itunes. I've updated to the latest version of itunes. What should I do? Help help! I have a 19 hour plane ride that would be tragic without my ipod.

Try charging to a wall outlet instead of a computer. It charges much faster.
And try the 5 R's > Apple - Support - iPod - iPod classic Troubleshooting Assistant

Ipod classic will not connect both channes in two cars

I have an Audi and a BMW with manufacturer's cables for Ipod connection. My Nano works perfectly well in both cars.
When I plug in my 160 Gb Classic the channels do not come through, as if the plug was loose - one channel works and if I move ot the other channel works.
The interface works properly but not the sound. This IPOD works perfectly well in cradles, etc
Any ideas?
Are the plugs differnt from the Classic to the Nano??

The dock connector is the same, but one may be more worn out from use. If you can make the channels work by nudging the connector, that is probably the case.
As a test, connect a "cradle" where it works to the car's docking cable in the car (if that's possible), and then connect the iPod to the cradle

My ipod Classic will not connect to Windows Vista

I just bought a 80GB iPod and followed the instructions on downloading iTunes. I plugged in my iPod and nothing happens (using Vista Service Pack 1). "My Computer" is says that it is connected, but iTunes doesn't. I have gone though and updated all the drivers and it still doesnt work... any suggestions?

I have tried that, do you have any other suggestions?
Thank you!

My ipod classic will not charge or turn on

MY IPOD CLASSIC WILL NOT CHARGE OR TURN ON

Important: iPod touch cannot be charged with a FireWire power adapter or FireWire-based car charger.
Verify that the power source being used is working properly.
If connecting to a computer's USB port, verify it is a high-powered USB 2.0 port. Note: The USB ports on most keyboards don't provide enough power, so if you're connecting iPod touch to a keyboard, make sure it has a high-powered USB 2.0 port.
Verify the computer is turned on and not in sleep or standby mode. If iPod touch is connected to a computer that's not turned on or is in sleep or standby mode, the iPod touch battery may drain.
Try another USB port.
Try charging from a USB charger if available.
If that does not help, try another USB cable if available.
Learn more about charging the battery.

160G iPod classic Will NOT restore

160G iPod classic Will NOT restore
Timeline:
1. iPod freezes
2. restart
3. everything gone from device_ creating appearance of factory settings having been restored.
4. plug into computer.
5. computer says it cannot recognize iPod because formatless
6. computer says initialize iPod
7. I initialize iPod
8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
9. disconnect, reconnect, FAIL.
10. restored iPod. Followed all computer prompts for admin codes &c.
11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
12. Leave iPod alone for an hour.
13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
14. Try repairing/restoring iPod through disc utility.
15. Same shenanigans that followed the restore through iTunes.
16. Try restore through iTunes Again.
17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
18. begin to try loading things I want into the iPod.
19. Everything freezes again after 2 songs.
20. Force quit iTunes when it won't respond.
21. try to reboot iTunes & can't.
22. Eject iPod
23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
24. Miraculously, with iPod disconnected, iTunes boots up again.
25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”

My ipod classic will not recharge or restore

my ipod classic will not recharge or restore

So you did evething here:
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
http://support.apple.com/kb/TS3694#error3194
Then try another computer.

My 5 year old iPod classic will not play on my Yamaha CRX-332 cd receiver but my 3 year old iPhone 3g will. Any suggestions to get my iPod to read the receiver or get the receiver to read the iPod?

My 5 year old iPod classic will not play on my Yamaha CRX-332 cd receiver but my 3 year old iPhone 3g will. Any suggestions to get my iPod to read the receiver or get the receiver to read the iPod? The receiver should be able to play the iPod with a USB connection or with the iPod dock. Neither works with my iPod however both work with my iPhone 3g. The iPod has the latest software. Any thoughts?

If it is a 5-year old iPod, there is the possibility that the receiver simply won't work with the older software (there hasn't been an iPod Classic software update in years). You might try contacting Yamaha support (or doing a google search) to see if it is a known issue. One solution (probably the easiest) is to get a cable that connects a min jack (i.e., a headphone jack) to stereo cables, and just connect the iPod up that way. You eliminate the risk of corrupting the iPod, and it is a solution that should always work. Just use a wall charger to power the iPod.

HT1320 My ipod classic will not connect to my laptop / itunes

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