HT1320 My ipod nano is frozen and I cannot reset it. How do I reset my ipod?
I have an ipod nano that I purchased in 2009. I believe it is a 5th generation. It is frozen and I cannot reset it.
Hey there Tricia9170,
It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If so, try restoring it with the following steps in iTunes:
Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
Note
: For Mac users, A message will appear prompting you to enter an administrator's name and password.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
From: iPod nano (5th generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano5gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
-
I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?
You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I have an older iPod (80GB) which I used to be able to sync, but now the iTunes format has changed and I cannot figure out how to sync it. The tutorial showed a page that should pop up when the device is connected to my authorized PC, but that page does not appear. Any suggestions? I need to sync my device to transfer newer music.
If you have a PC, Control S brings back that familiar side bar on the left side. That might help. I'm also going to askt he hosts to relocated this post in the iPod forum. This is the iPad part and you may get more device specific info there.
-
My iTunes playlist page on PC is frozen and I cannot connect to store for purchase. I missed an iTunes update download this week and I don't know if this would fix a bug. How can I recover this download to have the latest update.
It would be best to post this question under iTunes category. I am sure there are a few people having the same type of problem.
-
My MacBook Pro is frozen and I cannot move the mouse and I have plenty of batter left on computer. Any idea on how to unfreeze mouse or computer. Help?
Press Command + Control + Power button and Force Restart your Macbook Pro if you do not have any Important Work open as this will Turn OFF and Turn ON your Mac and any Unsaved Data will be lost.
-
Hello my IPAD cannot be backed up because there is not enough icloude storage available. Now i cannot go to setting because because the IPAD is frozen and it cannot switch off. How do i unfreez the ipad4
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
-
I am visually impared and use the voice over feature. Somehow the screen curtain" has been turned ON and I cannot find out how to disable it withouut turning voice over OFF. I'm really in the dark now.
Thanks in advance for any helpposted.How to reset iPod
iPod Troubleshooting Assistant
Finding the "Five Rs" of iPod troubleshooting
iPod troubleshooting basics and service FAQ -
I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?
The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it. -
My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.
Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra -
Under "Devices," I have "hidden" my USB access and now cannot figure out how to re-access or "show" USB access again. Very frustrated right now--this is a high-use feature for me and it should NOT be so buried somewhere that I cannot find it. So much for Mac's "intuitive" interface.
Well, you have also "hidden" what version of OS X you are using from anyone who might want to help you.
You are probably using a newer version than I am, but I don't know that these things have changed.
In the Finder, from the Finder menu > Preferences …, there should be a Sidebar pane to choose what is visible.
Also in the Finder, Go menu > Computer (or type Shift Command C) will open a Finder window with any attached volumes showing. -
How do you change a brush tool color in Photoshop13. The color chart that has always been on the right side of the screen is gone and I cannot find out how to turn it on
I now have the pallete on the right side of my screen. But, I am unable to change the color of the brush. I move the eye dropper over red and click on it. A panel comes saying 'Pure Red', I click ok but the brush color does not change.
David Miller
[email protected] -
My 2 year old has deleted my 'apps store' icon and I cannot figure out how to get it back? Doesn't seem to be available in the on-line apps store, ironically enough
He dragged the icon out of the dock at the bottom and disappeared. That icon is merely a "shortcut" that opens the application when you click on it.
You still have the app. Open your applications folder and look for the App Store app icon. Click and hold down on the App Store icon and drag the icon down into the dock to replace it. That puts the shortcut back into the dock. -
When I forward an e-mail, I get a long string of gobblygook that goes with it and I cannot figure out how to eliminate it without having to delete it every time I forward an e-mail. The following is only part of the string that I am talking about. How can I eliminate this from the e-mail?
Here is part of an excerpt from one of the strings:
From: - Mon Aug 19 18:12:47 2013
X-Account-Key: account1
X-UIDL: 065B31352CC6B3C0789DEA7954395B55
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-Path: <[email protected]>
Received: from hrndva-mxlb.mail.rr.com ([10.128.255.126]) by hrndva-imta07.mail.rr.com with ESMTP id <20130819211326470.DBUO12525@hrndva-X-Roving-StreamId: 0Sorry, Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[https://support.mozillamessaging.com/en-US/home] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39] -
Hello. My Ipad has a blue screen, and I cannot reset because it is passcode-locked.
Force iPad into Recovery Mode (Step by Step)
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"... -
My procedures stopped functioning and I cannot reset it
My procedures stopped functioning and I cannot reset it, any tips to start from the beginning without losing content?
Which version of photoshop and operating system are you using?
Can you be more specific about what is not working?
Maybe you are looking for
-
Hello if you go to http://www.enhancedwireless.net/Company/TEST.shtml and rollover "(ODMA)" you should get a disjointed rollover of a 301 x 167 gif image. However, while this works in latest mac FF and Netscape, it doesn't work in Safari 1.3.2 or lat
-
Dear Experts, We have done cancel Process, for billing document J1iin: cancel VF11: CANCEL billing document Vl09: Reverse the goods Movement Vl02n:delete out bound delivery We have done the correct Process. but excise duty are not Posted Properly,
-
Not available V.40 here in philippines .
Hey Nokia! How long can we wait for v.40?? I need your answer(s) needly!! twitter: http://twitter.com/miggelofthedark Solved! Go to Solution.
-
Moving From PC to New Mac - Mac Formatting??
So i just bought my new macbook, moved all my music photos, etc over with music restore (ipodrip flipped out because it was windows formatted), but now when im trying to erase my ipod and reset it so i can sync it to my mac instead of my pc, it wont
-
Create ADF Task Details for Human task
Hi, Is there any way you can create ADF Task Flow form (for the task Details to be display in worklistapp) for a Human task out side of the SOA Composite applicaiton?. I know we can create ADF Task flow form for task details based on Human Task in SO