HT1320 my ipod nano wont charge and it freezed when i started it

hello am joao i brought my new ipod today and once i started it up my ipod just freezed and i dont know why

You have 14 days to return the iPod Nano w/no questions asked.  Plus you have 30 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.   Strongly suggest that you take FULL advantage of the above before it runs out.  Let Apple deal w/the problems. 

Similar Messages

  • Pls help me my ipod nano wont charge even if i use other laptop or pc . The battery notification tells its full charge but when i remove my ipod its still not charged

    Pls help me my ipod nano wont charge even if i use other laptop or pc . The battery notification tells its full charge but when i remove my ipod its still not charged

    Is it not charging at all? Did you try to reset? If YES to both, request for a replacement of the ipod. Battery or the unit itself is defective. Cheers!

  • My ipod nano was charged and now the screen is all white

    my ipod nano was charged overnight,  now the front screen is all white  i cannot see anything(playlists etc)   i have reset it and the screen comes back on but only for a minute  then it goes right back to a white screen....    what is wrong with this and how do i fix it?

    If none of the 5 R's of troubleshooting are able to solve the problem, the issue is hardware related, meaning you'll need to have the iPod serviced or replaced.  The LCD screen may have simply burned out or wore out over time.
    http://www.apple.com/support/ipod/five_rs/.
    It wouldn't also hurt to the let iPod's battery full drain. Then charge the iPod back up and go through the 5 R's again.
    B-rock

  • My ipod touch wont charge and it will only heat up and it charges only once in a while and after that the batery drains very fast even when i put it on airplane mode and close the apps once im done with them please help

    When i plug in my ipod to the comp it wont charge even if i keep it plugged in for an hour but it heats up like crazy i have also got the temperature warning once , it charges only once in a while and and my ipod nano works fine when i plug it into my comp so please help

    Try here:
    iPod touch: Hardware troubleshooting
    However, from yur symptoms Isuspect a hardware probblem like a dead battery.  An appointment at the Genius Bar of an Apple store might be in order.

  • HT1320 My ipod nano is frozen and I cannot reset it.  How do I reset my ipod?

    I have an ipod nano that I purchased in 2009.  I believe it is a 5th generation.  It is frozen and I cannot reset it.

    Hey there Tricia9170,
    It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
    To reset your iPod:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    If so, try restoring it with the following steps in iTunes:
    Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
    How to restore your iPod:
    1. Make sure you've reinstalled the latest version of iTunes.
    2. Open iTunes, and then connect your iPod to your computer.
    3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
    4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
    5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
    Note
    : For Mac users, A message will appear prompting you to enter an administrator's name and password.
    6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    From: iPod nano (5th generation) Troubleshooting Assistant
              https://www.apple.com/support/ipod/five_rs/nano5gen/#
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Ipod nano wont sync and just ejects itself from itunes

    when i plug my ipod nano in, itunes pops up it recognises the nano,syncs for a few moments then ejects itself. when i select enable disk use and hit ok,it doesnt apply to the nano because it has already ejected itself.somehow i have managed to get songs from my library and some podcasts on to the nano but dont know how, please help??
    Message was edited by: akaalsaroop

    Thank you for using the Apple Support Communities
    What error message are you getting?
    -Zeph

  • My iPod Touch wont charge and doesn't get recognized by my pc, also it doesn't start up

    So, i went on a trip with friends, so i kept my iPod Touch ( 4th gen) at home. When i came back, it just didn't start up, even the screen which says i have to charge my iPod didn't showed up. So i put my iPod in the charger, but no reaction. I also tried different chargers, same results. Furthermore, have i tried connecting my iPod with my PC, but the iPod Touch doesn't charge / get recognized by my pc. I re-installed everything which has to do with Apple and i also tried resetting my iPod manually.
    Please help me.
    Thanks in advance
    Boris

    See:
    iPod touch: Hardware troubleshooting
    iOS: Not responding or does not turn on
    An appointment at the Genius Bar of an Apple store might be in order.

  • Ipod nano wont charge.

    When i plug the nano in, it says please wait batteries too low. so i wait.....and nothing. this really make me frustrated. i just got it and im anxious to use it .
    please help me! also i have three rolling stones songs but only one of them shows up under the artist. the others will show up only in the songs list. what can i do to fix all these things??????
    HP media center PC m7350n   Windows XP  

    Try these.
    My iPod won't turn on.
    iPod battery doesn't charge.
    Make sure the Stones songs have info in the album field in iTunes. The iPod currently has a bug where songs that don't have any info entered here won't show under artists.

  • My ipod nano wont charge

    my ipod got a little wet so i dried it off & put it down for a mnute to dry but the battery ran out so i pluged it in to charge (in the ame place i always charge it) but my computer cant seem to charge it cause im nan keeps flashing dead!
    what do I do???
    nano   Windows XP  

    my ipod got a little wet so i dried it off & put it
    down for a mnute to dry but the battery ran out so i
    pluged it in to charge (in the ame place i always
    charge it) but my computer cant seem to charge it
    cause im nan keeps flashing dead!
    what do I do???
    nano
    Windows XP
    Your battery probably short circuited when the iPod was turned on while the battery was still wet. Leave it alone for a week or so, and then try to charge it.
    CG

  • HT1414 ipod touch wont charge and wont tuurn on. when i plug it into itunes it says ipod in recovery mode but error 1600 occurs and cant restore

    have only had my ipod since march and have followed all instructions on the support page but nothing is working please help

    This forum is for those using iPads in large organizations. I'd suggest you ask for help, providing full details about your setup, in the iPod touch forum:
    https://discussions.apple.com/community/ipod/ipod_touch
    Regards.

  • My Ipod 5 wont charge

    My ipod 5g wont charge and i dont know why. I tried all the chargers and cubes in my house and new ones.  just started this last weekend.

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable. Maybe you call a cable a "charger".
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

    After updating itunes software, i was charging my ipod nano (older version) and now it says it is disrupted and won't come on

    Hi, Jennifer. 
    First, try resetting the device.  The first article will walk you through this process.  I am unsure which iPod nano you have so I will include the basic article.  From there, select your version for troubleshooting steps. 
    How to reset iPod
    http://support.apple.com/kb/HT1320
    iPod Troubleshooting Assistants
    http://www.apple.com/support/ipod/five_rs/
    Hope that helps,
    Jason H. 

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • New 7th generation ipod keeps flashing on and off. Wont charge, and is not being recognized on itunes

    I just got a brand new ipod nano 7th generation. I plugged it into my computer and it began to flash on and off. I tunes will not recognize it and I cant turn it off.I tried reseting it and that didnt work either. My brother then tried and got it working. Said it was fully charged and was able to put music on it and listen to it. Later that day I turned it on and it just continued to flash on and off and the same problems are occuring. Any idea whats going on??

    IPOD NANO FLASHING ON AND OFF
    see if this helps

  • My ipod touch wont charge i have tried all of the chargers in the house and it still wont charge but my sisters does???? please HELP!!!!

    My ipod touch 4th generaqtion wont charge and i have tried all of the chargers in
    the house but it still wont charge but my sisters does??? please HELP !!!!!  

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

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