HT1320 My ipod wont reset. I get an x with a circle around it, what does that mean?
My ipod wont reset. I get an x with a circle around it, what does that mean?
Hello Phoenixx56,
This article is for that exact situation.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Resolution
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
All the very best,
Sterling
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