HT1325 Some of my iTunes Store purchases won't play

I just purchased 20 songs from Itunes 18 sync'd just fine 2 didn't those two won't play in Itunes either. What happened?

chisoxfan wrote:
I just purchased 20 songs from Itunes 18 sync'd just fine 2 didn't those two won't play in Itunes either.
Could be a corrupt download of those files...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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Older iTunes Store Purchases Won't Play Completely in iTunes or on my iPhone

I'm on a Mac using iTunes 10.5.1 and an iPhone 4 running iOS 5. I recently had to restore my computer (including my iTunes library) from a backup, and I've run into a problem with playing some of my older iTunes Store purchases both on my computer and on my iPhone. When I play them in iTunes or on the iPhone, older purchases (from, say, 2006) will stop about one minute from the end of the recording, while newer purchases (within the last year) will play all the way through. The files themselves don't seem to be corrupt -- I can play them all the way through in Quicktime, just not in iTunes or on my iPhone.
My computer is authorized on my account, although the "Account Name" associated with the file (in File | Get Info) is an old e-mail address.
Any ideas? I would like to be able to play my old purchases in iTunes and on my iPhone.

I had a similar issue, my 2nd Gen ipod shuffle that has been working fine for years did not show up in Itunes (I got a Windows message saying my USB device was not recognized). This issue started after I installed the latest version of itues, 11.2.0.115. I found this and it solved my problem.
http://support.apple.com/kb/TS1363
Go to step 2 Restart the iPod Service.
I just stopped the ipod service and then started it again, now my shuffle shows up in itunes just like it used to.

ITunes store purchases won't play on iPod

iTunes has just told me that my iTunes Store purchased music cannot be synced to my iPod because I do not have authorisation to play them on my iPod. I can play them from iTunes on my MacBookPro, sure my iPod is the same account?

I see what happened.... when I upgraded to Leopard, iTunes lost its authorisation.
Now I've reauthorised my computer and it says I've used 2 of my 5 authorisations.... Wow. both on the same machine. Surely the authorisation system can see that it's the same computer and reuse the first authorisation?

Cd store purchases won't play!!

i used to buy a lot of cds on the itunes store. i always have. but recently, i bought one that worked on my computer, but not on my ipod. It's not just with store bought songs though. it's also with some of my really old songs i saved before my computer formatted. when i play them, it freezes my ipod, but it'll work eventually again. it looks like the song is about to start, but it doesn't. i try to go back to the menu, but doesn't move til almost 5 minutes later. then i have to reset it and can never listen to songs i spent my money on. i bought 2 cds and it has happened to both.

See if this helps: iPod does not play content purchased from the iTMS.

Itunes store songs won't play? Even after I authorized my computer...

I purchased a handful of songs from Itunes store a few months ago.
Recently they started not playing and said I had to "authorize" them for my computer.
I made an Itunes store account and signed in to authorize the songs, but when I try to play them it asks me to authorize them again and then says "This computer has already been authorized".
Any suggestions?
Thanks.

I had the same problem after I purchased a cd online in the iTunes store on my work computer. It asked me to authorize the computer to purchase the songs, and then repeatedly asked me to authorize the computer to play the songs.
I just spoke with Apple Care and it seemed to fix the problem. I am using a PowerMac G5 and running Mac OS X 10.4.11 as well as iTunes 8 so the following steps might vary according to your make model etc...
Shut down iTunes and open your hard drive found on your desktop.
On the left side you will find a "house" icon with a file name you have specified.
Inside that file you need to open the "Library" folder.
Inside the "Library" folder you will find a "Preferences" folder. Open that.
Now you will find a list of of files and folders. Many of the files will start off with "com.apple..."
Find any and all files that read "com.apple.iTunes..."
I had three ("com.apple.itunes.plist", "com.apple.iTunesHelper.plist" and one other I cant remember the specific title to)
Highlight all those files and drag them into your trash.
Once they are in your trash, restart you computer and open up iTunes. Things should work now.
Apparently this resets some preferences (or something along those lines).
Hope this helps, and I always find Apple Care to be very easy to work with so give them a call.

HT203167 lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

Why do I get a black screen in front row when watching some iTunes store purchases? esp Cars 2

We bought Cars 2 a few months ago from the iTunes store. The movie won't work in Front Row, we only get a black screen (except for the blue Front Row controls at the bottom) although the audio comes through just fine. The annoying part is all of our other iTunes store movies work fine in Front Row. Just Cars 2 is broken. I don't think that it is an authorisation problem because it plays okay in iTunes, Quicktime, even via airplay to an appleTV or via Home Sharing to our iPad.
The movie is only standard definition so I am guessing that it is not an HDCP issue; I understand that there is only HDCP on HD movies. We are playing it on a Mac Mini (core 2 duo) on a Sony Bravia via a VGA connector.
After a little bit of complaining, apple let us download the movie again in case the file was corrupted, but unfortunately the same problem with the new version.
The computer did have Perian installed at one point, but uninstalling and restarting made no difference.
I have found lots of reports of movies with missing picture in Front Row but these are all ripped videos, never with an iTunes Store purchase.
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Yeah! Problem solved: It's a QT issue.
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My Mac Hard disk recently broke and was replaced. Now, although my computer is authorised in itunes store, it won't let me re-download purchased items (esp OSX Lion). How can I make computer re-download previous purchases?

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Never mind - I didn't realize that I just needed to wait a while for the Cloud stuff to cycle through and load. Solved!

ITunes Store app won't open..

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Reboot your 5S. It's just 5 minutes to make iTunes Store work again.

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT201272 Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? Please help!!

Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!! Please help!!

Dear Metal Wheels and King Penguin.
I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
Best Regards, davidtryggva

ITunes Store Purchase Playback Issues since 9.0.1.79 Updgrade

Since I upgraded to version 9.0.1.79 last week, all my iTunes Store purchases are warbled when I try to play them in ITunes. CD burns work fine - just my 1000+ purchases won't play properly. I reapplied update but no better. I'm afraid to sync my iPod and I'm getting angry. Anyone with similar issues?

Sorry, it was 9.1.0.79 upgrade

ITunes Store Purchase History Time and Date

Does someone know whether the iTunes store purchase History is set to the local time or a central time - some of the times of my purchases seem to be different to the time I recalled purchasing them. Also if it is set to local time does the time automatically change if you are travelling? Thanks heaps

Maybe here:
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How can I stop my iTunes Store purchases automatically going onto my iPhone?

How can I stop my iTunes Store purchases automatically going onto my iPhone?
I've downloaded several thing, including Christmas songs, but do not want them on my iPhone anymore - but no matter what I do, every time I sync my phone, all my purchases revert back to the old names (purchased names, ie. "The Blue - EP" when I have renamed them to "The Blue") and then come up on my iPhone. Despire finding the song on my phone, swipping it to delete, it'll reappear later on.
I have also set up that only songs in a created playlist are to be on my iPhone, (these songs are not on it), yet they always appear.
How can I ensure the downloaded files DO NOT change names and stop going onto my iPhone every time I sync up?
Thank you.

It looks like you're trying to play a track bought from the iTunes store (or does it happen with other songs too?). Make sure you are logged in with the account the track was bought with.

HT1325 Some of my iTunes Store purchases won't play

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