HT1329 Hard drive has failed on PC, is it possible to retrieve my itunes library for my new pc?

Hard drive failed on PC. Now have new PC but don't know if/how I can retrieve all my music? Or do I simply connect my ipod to the new PC and sync it?

Hi kazbam,
Thanks for visiting Apple Support Communities.
If you've purchased music from iTunes, there are a few ways to get it back on your computer. This includes transferring purchases from your iPod and downloading past purchases from the iTunes Store.
This article has some good information about the available methods for transfering your media:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Regards,
Jeremy

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27 inch imac's hard drive has failed.

Hi guys my 27 inch imac's hard drive has failed and I need to replace it. it was a seagate 1tb ST31000528AS. Any suggestions what to replace it with.

No worries,
Any SSD should work I recommend either OWC or Crucial SSDs, but you will still need an aftermarket optical drive temp sensor or the software to slow the fans down.
I recommend:
For software: http://exirion.net/ssdfanctrl/
Temperature sensor:http://www.ebay.com/itm/Apple-iMac-21-5-A1311-Mid-2010-Optical-Drive-Temp-Sensor -Cable-922-9624-/151521177860?
You will also need a bracket to mount it on-http://eshop.macsales.com/item/Newer+Technology/ADPTADRV/
iFixit guide: https://www.ifixit.com/Guide/iMac+Intel+27-Inch+EMC+2309+and+2374+Hard+Drive+Rep lacement/1634
You will just need to swap out the HDD bracket with the above one mentioned.
Good Luck
PS: If you are interested in installing it in the 3rd SATA slot or replace the optical drive with an SSD please say so

External Hard Drive has failed!! How do I get a copy of my Photos off Apple

My Western Digital external hards drive has failed. None of the data can be recovered. I basically held my music & photo collection. Most off my music is still on my iMac so no problem there. However, I has moved my entire photo collection onto the External Hard Drive. The only way I can recover it is to copy the photos that I (fortunately) copied onto my Apple TV. The question is how Do I do this?
There must be some whizzy piece of software out there that can do the job?

http://www.youtube.com/watch?v=Nc4S2l9neKM

My time machine backup external hard drive has failed. I have a newer external drive already connected to my MAC but can't figure out how to get Time Machine to set up on it?

My time machine backup external hard drive has failed. I have a newer external drive already connected to my MAC but can't figure out how to get Time Machine to set up on it

http://pondini.org/TM/21.html

HT2173 How to know when a hard drive has failed ?

How to know when a hard drive has failed ?

Machine doesn't boot. You experience strange crashes. Gets wrong results. Your harddrive is five or more years old. Time to consider repacing it.   You do have backup?
You may want to run these "standard" fixes if the problem persists.
1) Check the amount of free space on your harddrive. You should have a several gigs free.
2) You should run disk utility
     a) verify the disk
     b) update your permissions.
3) Try a safe boot.
    Shutdown your machine. Hold down the shift key. Poweron. Wait awhile Wait awhile while you harddrive
      is being checked.
    http://support.apple.com/kb/ht1455
4) You may want to run applejack to clean up your machine.
     http://applejack.sourceforge.net/
a lot more ways to fix your Mac.
http://www.thexlab.com/faqs/faqs.html
verify & repair your startup drive
To verify & repair you file system on the startup drive, you will need to run disk utility from you installation DVD.
This article will tell you how to get to disk utility. Once in a disk utility, you can go and attempt to recover the disk.
http://support.apple.com/kb/TS1417
To repair your startup drive, you will need to run disk utility from your startup DVD.
Mac OS X 10.4: About the utilities available on the Mac OS X 10.4 Install DVD
http://support.apple.com/kb/HT2055
How to run disk utility from your startup DVD.
Insert your startup DVD into your reader. Power down your machine. Hold down to the c key. Power on your machine. This will bootup your startup DVD.
This will bring you to a panel asking you for your language. Pick your language.
You you come to the Install Mac OS panel. Do not install.
Click on Utilities menu item. This will give you a pulldown list of utilities.
Click on the disk utility.
You are now in disk utility. Pick your disk. Click on repair it should be on the lower right of the panel.
Once the repair completes successfully, you should update your permissions.
Verify a disk
As an alternative, you can verify that the filesystem on the disk is correct. You will not be able to repair the file system.
I suggest that you use disk utility to verify that your startup disk is OK.
Macintosh-HD -> Applications -> Utilities -> Disk Utility
Start up disk utility. On the left pane view, you will see a list of all your disks.
Click on your startup disk.
Click on the First Aid Tab.
Click on verify.
Hopefully your disk will verify. If not, you have to boot from your installation DVD and run Disk Utility from there to attempt to repair your file-system.

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

Launch iTunes with the Option key held down, click on Choose Library, and specify it. If the external drive doesn't contain the iTunes database files, create a new library there and import that music.
If the library contains any rented movies, they won't play on a different computer.
(109334)

Intel 20" iMac hard drive has failed, what can I do?

Hello everyone,
My white 20" iMac (late 2006) has just died and I think the hard drive might be irreparable.
Yesterday it wouldn't boot up and froze on the grey screen, however it worked fine from a safe boot. But today it would not boot at all, not even in safe mode. So I booted from the original OSX Tiger discs and ran Disk Utility. I tried to repair the disc permissions but this failed and told me the disc needed repairing so I hit Repair Disk. This also failed, saying the disk could not be repaired and must be erased and to reinstall the OS.
Is there anything I can do to rescue my hard drive? (I backed up about a week ago so I'm ok... ish)
Or will I have to visit an Apple store for a genius to have a go?
Does anyone know what might cause this sort of failure? Is it just substandard parts reaching their retirement age?
Also, does anyone know how much a replacement HD is likely to cost me?
Thanks for any help and suggestions.

simon.goodwin wrote:
I'm afraid that in the end the hard drive was 'too old' as the genius put it.
Is it really too much to ask for a hard drive to last more than four years?
That's on the low end, but not entirely unusual. "Normal" lives seem to vary fairly widely.
Also, I was not at all impressed by the competence of the genius I dealt with. He didn't even know how to boot in safe mode or from an external drive.
Yeah, in my limited experience, they vary, too, but that's rather basic. Must be a newbie.
I am now up and running with two backups in place.
Yay!
Also, I have given the failed hard drive to a friend who will try and recover the last weeks data for me as the Apple genius said he didn't know how to do that either.
That's a specialty Apple doesn't do, at least not in most stores. See [Data Recovery|http://web.me.com/pondini/AppleTips/Recover.html]. The services that do it have (expensive) specialized hardware and software.
Needless to say I am not happy with Apple's hardware or customer care.
I'd agree about the "Genius," but not necessarily the life of the drive.

I think my hard drive has failed, what do I do now?

My imac G5 failed to start properly today, just getting grey screen. I tried all the things suggested in the postings and managed to get it to the stage where I could reinstall via Time Machine etc but there was no disc to find on the imac to install the data too. Has my hard drive died? what do I do now?

Normally if there is no bootable volume you'll get a flashing '?'. It doesn't sound like you are getting that far. I suggest following the steps in this article to rule out some other common causes of gray screen.
http://support.apple.com/kb/TS2570
If you still have your Install discs that came with your iMac you can boot from them, then run the Disk Utility application by pulling down the Utilities menu once you select the language. The Disk Utility application will tell you whether your hard drive is visible to the system, and then you can verify whether it is functional.

My hard drive has failed

Hi My Computer crashed yesterday and the Genius bar was unable to retrieve any files from my hard drive. They said they didnt want to attempt because it was making a clicking noise and that I need to take it to a specialist. Any well- reputable recommendations? Can a Mac specialist store be able to help me out i/o having to send it across the country?
What options do I have! thats not going to cost me $1000 dollars

Once the hard drive starts making mechanical noise some of the parts are physically failing and the drive would have to be taken apart and rebuilt to get data off of it....that is why the Genius did not want to mess with it....when the Genius said it would need a specialist I do not think he was referring to a Mac specialist, but more a place that rebuilds drives....
.....there are a couple apps like this one....
http://www.macupdate.com/app/mac/10259/data-rescue
....but again they are more for badly corrupted files and not for a drive that is mechanically failing.....I believe it will be expensive....

5 months...and hard drive has failed

Hello, two days ago my Lenovo Twist S230u laptop started to freeze a lot, especially when I tried to multitask (like switching to a separate window). It probably took ten minutes each time for the computer to unfreeze and continue.
Prior to this incident, the in-built 'Lenovo Solutin Center' software ran an automatic diagnostic test, and said that the laptop failed the SMART short-self test (unfortunately I forgot to copy the error code). I didn't think much of it at the time since my laptop is only 5-months old. Just in case, I performed a disk cleanup, disk defrag and made sure everything is up to date. This was when the laptop began to freeze quite a lot. In desperation (and stupidity), I typed the chkdsk /r command in command prompt and asked it to run at reboot. Apparently the SMART short self test is a physical problem rather than a software problem, so obviously chkdsk won't help.
chkdsk ran for about two days now which is clearly too long for a 500gb HDD laptop. I've only used about half of this space too. I forced a shut down and now I cannot access Windows 8.1 through the boot menu (it just hangs on a black screen). Loading a rebootable USB recovery drive is not doing anything too.
I previously sought support on the Microsoft Answers website. They said that my 'hard disk is failing' and I will need to have my HDD replaced.
I just want a second opinion here. Is warranty valid under this circumstance? From what I remember, 'Lenovo Solution Center' said I still had a few hundred days of warranty left on the machine.
Thank you for your time.
Solved!
Go to Solution.

Never mind. I've contacted Lenovo and they said they are able to replace the HDD under the current warranty agreement.

I have an iMac 21.5 late 2009, the hard drive has failed.

Instead of spending £200 replacing the internal hard drive, is it possible to run Lion off an external firewire 800 hard drive. If so, what are the negatives. The employee at western computers told me that it will run slower than it would with an internal hard drive, and I don't want that. So I would like to know what the implications of using a firewire 800 external hard drive to run my OSX from.

PappaSmalls wrote:
Instead of spending £200 replacing the internal hard drive, is it possible to run Lion off an external firewire 800 hard drive. If so, what are the negatives. The employee at western computers told me that it will run slower than it would with an internal hard drive, and I don't want that. So I would like to know what the implications of using a firewire 800 external hard drive to run my OSX from.
You can take your machine to other AASP's for cost estimates if you are not happy with the one you recieved. However the answer to your question is yes you can install Lion on an external HD. The downside will be speed because FW800 isn't as fast as SATA. In short you were being told the truth. I'd recommend two things, get the internal HD replaced and next time purchase AppleCare to protect your investment. Had you done this the cost of AppleCare would have more than paid for itself and you would have a new HD installed by now. AppleCare will extend the warranty to 3 years and also include 3 years of telephone support. You can buy AppleCare within the first year of ownership of a new Mac, currently you can find it on Amazon for as low as $125USD and yes it's an international warranty.

Was told that hard drive crashed/failed. Apple support was able to retrieve downloads and docs but none of my pics or video. Help!!

My 2011 MacBook will not boot past the gray screen with the apple. I took it in to Apple and was told that my hard drive failed. The specialist was able to retrieve all of my documents and downloads but none of my pictures and videos, which are the most important. I was told that I would have to send my notebook to a company in California to retrieve my pics and should plan to pay at least $1000-1200 for the service.
Is there any way to get my pics and video aside from the above? How were they able to retrieve all of my other files but no pics? Can the hard drive be fixed?? I would like to replace the hard drive but am afraid to remove it from my notebook for fear of damaging it any further and not being able to retrieve anything else from the drive. Please help!!

Salsgal,
unfortunately, you’ve just found out the most important reason why it’s a good idea to make regular backups of your MacBook Pro’s internal disk. There are other data recovery services; call around and do price comparisons if there’s no time constraint on recovering your data, but as with any other specialist service, you’ll get what you pay for. What Apple was able to retrieve was dependent upon which part of the disk crashed; in your case, it sounds as though your picture and video folders were the ones to suffer physical damage. No, the hard drive cannot be fixed. Removing the damaged hard drive from your MacBook Pro will not damage it further, unless it is dropped, gets wet, or receives a static electricity discharge.

My computer hard drive has been destroyed. Can I upload my songs from my Ipod to my new computer?

My PC harddrive has crashed and cannot be recovered. Can I upload all my songs, (CD's), from my IPod to my new computer?

See Recover your iTunes library from your iPod or iOS device.
tt2

HT2291 I installed Itunes on mu laptop.I down;oaded some music. The hard drive on that computer crashed. How do i get my Itunes library from the other computer to put on my new computer?

How do i get my Itunes library from my crashed hard drive to put on my new computer? The old computer had Windows Vista and the new computer has Windows 8.

It will only be where you put it.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod. File>Transfer Purchases.

HT1349 I had to get a new computer as my hard drive went and lost everything. How do I get my itunes library back?

I had to get a needed to get a new computer as my hard drive died. How do I geatr my ituens library of songs back?

The easy way is from the backup you make of your computer so in case something happens you don't lose anything.
You can download some media files purchased from Apple:
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
This will not reconstruct your library as it was. It just puts the media back. You will have to do playlists, ratings, etc. If you have music from another source you will have to get it from there again.

HT1329 Hard drive has failed on PC, is it possible to retrieve my itunes library for my new pc?

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